Best Western Mount Pleasant Inn

Hotels
•
Best Western
7.5 (316 reviews)
810 North Grand Avenue , Mount Pleasant , US
+1 319-385-2102

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient, central location (near Iowa Speedway and restaurants)
Friendly, accommodating staff and helpful breakfast attendant
Comfortable beds and generally good breakfast/coffee
Some guests reported very clean rooms and good soundproofing
Cons:
Mildew/damp smells in rooms; reports of damp bedding and floors
Pool often broken/cold and air-conditioning failures in multiple rooms
Food issues: watered-down waffle mix/juice and breakfast ending early
Hygiene incidents: black hair in bathroom and ants on bed; billing/charge problems and communication lapses

Categories

Cleanliness
5.5
Mixed reports: several guests reported mildew/damp smells, damp bedding/floors, black hair on bathroom floor and ants on bed; a few reviews stated rooms were very clean.
Service
9
Generally praised staff: accommodating, friendly and apologetic (desk staff, breakfast attendant). Some communication lapses noted (not informing guests about broken pool/AC and billing confusion).
Location
10
Consistently positive: central location, convenient to town, close to restaurants and Iowa Speedway.
Room Quality
6.5
Comfortable beds and some soundproofing noted, but issues with mildew/damp smells, sticky/humid rooms and non-working air conditioning reported by multiple guests.
Amenities
6
Breakfast and coffee frequently praised, but pool often not working/cold and air-conditioning failures reduced amenity value; fans were provided as temporary fixes.
Value for Money
7
Mixed: some find it good value while others called it overpriced; billing/charge issues and occasional service recoveries (discount offers) affected perceptions.
Food and Beverage
7.5
Breakfast generally described as good with fresh fruit and coffee; negatives include watered-down waffle mix/juice, breakfast closing early and occasional food/ant concerns.
Overall Experience
8.5
Overall mixed but leaning positive: friendly staff, good location and decent breakfast improved stays, while cleanliness problems and broken amenities lowered satisfaction for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Indoor Heated Pool
Experience relaxation and luxury at Best Western Mount Pleasant Inn with our indoor heated pool, perfect for a refreshing swim or unwinding after a long day of exploring the area.

24-Hour Fitness Centre
Stay active during your stay with our 24-hour fitness centre equipped with weight lifting equipment and treadmills, ensuring you can keep up with your workout routine anytime during your visit.

Complimentary Hot Breakfast
Start your day right with a delicious hot breakfast served in our lobby area, providing you with the energy you need to kickstart your adventures in Mount Pleasant.

Book your stay at Best Western Mount Pleasant Inn now and indulge in a comfortable and convenient accommodation experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 316 reviews
Cleanliness: 5.5
Service: 9
Location: 10
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
T
Thelma • family_with_children • us
4
Didn't think it was one of the best hotels and don't think I'll stay again.
Pros:

We had to ask for more food and the waffle mix was watered down

Cons:

The pool was cold and no one told us that the heater was broke.

2026-10-12 • via Nuitee
A
Angela • family_with_children • us
3
Not a great hotel and poorly ran.
Pros:

Not that good. Ran out of food and waffle mix was watered down, juice was watered down too.

Cons:

Pool was cold heater was broke and 3 people asked and the final they guy said it was broke. He could of told us that it was broke when we checked in.

2026-10-12 • via Nuitee
W
Williams • couple • us
10
the coffee was good a fresh everyday, the room was clean
Pros:

It is central located in the town

Cons:

I was up stairs

2026-09-20 • via Nuitee
B
Beryl • couple • us
7
OK place to stay but overpriced.
Pros:

Location was great. overall didn't meet expectations of Best Western.
Room OK but nothing out of ordinary. Breakfast was good.

Cons:

Air conditioner was running but still felt sticky and humid in the room.

2026-09-11 • via Nuitee
M
Monica • couple • us
10
2026-09-08 • via Nuitee
M
Madison • couple • us
4
Pros:

Accommodating staff.

Cons:

We walked into our room and the mildew smell instantly hit us. The bed/bedding felt damp. Even the floors felt damp. Talked to the front desk employee and he offered a new room. We moved to that - definitely 10x better but still not a great smell.

2026-09-08 • via Nuitee
K
Kevin • solo_traveller • us
8
nice hotel, decent price
2026-09-02 • via Nuitee
V
Valerie • family_with_children • us
4
Trip to Iowa Speedway with Grandson
Pros:

LOCATION: Iowa Speedway 13 miles away and close to restaurants. Hot water for showers. Breakfast area had a nice selection of fresh fruit. Beds were comfortable. When checking out the man at desk was very apologetic about the air issue.

Cons:

No working air-conditioning. 78° outside which felt cooler then our room. They gave us aa oscillation fan to push the warm air around in our 2nd story room. Was going to refund me some money on the room but later said they didn't have a credit card on file since I went through booking.com. But 3 weeks prior they had called me stating that the credit card I had put on file with booking.com, wouldn't go through so I would have to provide them with alternative card or they would cancel my reservation. But they didn't have a card on file to give me a refund? They did offer that I could stay there again for a discounted rate. Like I travel for a living

2026-08-29 • via Nuitee
E
Ernestine • family_with_children • us
10
2026-08-28 • via Nuitee
R
Roger • couple • us
8
2026-07-16 • via Nuitee
A
Annette • couple • us
10
Pros:

Very clean. Comfortable beds and nice staff.

2026-07-09 • via Nuitee
T
Trish • couple • us
6
As mentioned hotel is dated but everyone was very friendly and breakfast was good. Hostess very helpful.
Pros:

Convenient to where we were going.

Cons:

The hotel could use some updating. Tight area around main desk area. Looked like one or two people were doing everything.

2026-07-06 • via Nuitee
P
Pam • couple • us
8
2026-06-28 • via Nuitee
C
C Harrick • solo_traveller • ca
9
Good Value
Pros:

Almost everything was very good.

Cons:

Only turn off.... finding black hair on bathroom floor. Otherwise would have rated a 10.

2026-06-25 • via Nuitee
S
Stephanie • solo_traveller • us
4
Not sure when breakfast closes but my daughter got up late went downstairs to grab food and was told it was closed at 9:
Pros:

The property itself was nice. Walking in it looked presentable

Cons:

The man vacuuming the hallway with a can of raid concerned me. I figured out they have an ant problem. Waking up in the morning and ants on my bed.

2026-06-25 • via Nuitee
W
Wayne • couple • us
10
Pros:

Great!!!

2026-06-18 • via Nuitee
D
Diana • family_with_children • us
9
Pros:

Breakfast was great, but ended too early for me. Rooms were sound proofed very well, which is the second most important thing to me.

2026-06-16 • via Nuitee
M
McAllister • family_with_children • us
7
Cons:

Sunday breakfast should go later than 9:00.

2026-06-15 • via Nuitee
M
Mary • solo_traveller • us
10
2026-06-10 • via Nuitee
A
Ann • solo_traveller • us
10
Pros:

Very nice staff. The breakfast was nice and well stocked. The breakfast lady was very friendly and attentive.

Cons:

No complaints.

2026-06-10 • via Nuitee