Best Western Inn & Suites - Monroe

Hotels
•
Best Western
8.4 (132 reviews)
2316 Hanover Drive, Monroe, North Carolina, 28110 , Monroe , US
1-704-283-4746

listing image 1
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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Fence around pool
Conference space
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Value for Money
Cons:
Carpet in the room
HVAC unit issues

Categories

Cleanliness
8.73
Multiple mentions of cleanliness being excellent and rooms being very clean.
Service
8.4
Staff described as friendly and helpful by multiple guests.
Location
8.44
Convenient nearby dining options mentioned.
Room Quality
8.29
Rooms described as comfortable and updated.
Amenities
8.32
Breakfast and a clean pool received positive remarks.
Value for Money
8.38
Guests appreciated the price point and value for service.
Food and Beverage
8.33
Breakfast was highlighted as amazing.
Overall Experience
8.3
Overall positive experiences with rooms and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Outdoor Pool and Complimentary Breakfast
Enjoy the outdoor pool and start your day with a complimentary full breakfast served daily.

Business Center and Event Facilities
Featured amenities include a business center, conference space, and a meeting room for your convenience.

Convenient Location
Located near popular attractions such as Dowd Center Theatre and Treehouse Vineyards, our hotel is the perfect choice for your stay.

Book your stay at Best Western Inn & Suites - Monroe now for a relaxing and convenient experience!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 132 reviews
Cleanliness: 8.73
Service: 8.4
Location: 8.44
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.33
Overall Experience: 8.3
M
Martin • partner
10
Pros:

Hotel was clean and the food was actually not too bad.

2025-10-12 • via Nuitee
B
Berta
4
There are better hotel rooms out there
Pros:

Strong nicotine smell in room and hall even though it was suppose to be non smoking room. Hotel run down ,needs updating. Carpet dingy. Just not great. Have been to much better hotels for the price.

2025-10-08 • via Nuitee
G
George • family_with_children
10
Pros:

Very clean room and lobby area. Pool area was nice. Parking was efficient

2025-10-07 • via Nuitee
A
Angela
6
Pros:

Staff was friendly and helpful. Room was quite and clean. Be prepared to dump the dehumidifier in your room every 6-8 hours or the lights will wake you up.

2025-10-06 • via Nuitee
K
Karen
10
Pros:

Very nice facility
Clean room and spaces
Beautiful flowers and landscaping
Very pleasant check-in with Angelica
Very pleased

2025-10-02 • via Nuitee
R
Rolando
6
Pros:

Location ok

2025-09-30 • via Nuitee
D
Douglas • partner
10
Pros:

I was so pleased with the cleanliness of this hotel. The room was perfect and the breakfast was great too! Every staff member I came across was so helpful and friendly. I highly recommend this hotel!

2025-09-22 • via Nuitee
D
Donna
10
Pros:

Comfort and cleanliness excellent. And front desk personnel wonderful. We will stay here again.

2025-09-22 • via Nuitee
J
Joseph
10
Pros:

Very clean and to comfortable.

2025-09-15 • via Nuitee
A
Ashley • partner
10
Pros:

Clean, big room. Would stay here again

2025-09-07 • via Nuitee
L
Luz
10
Pros:

We had a wonderful experience at the hotel. The rooms are better than in others hotels we have been. The rooms are updated and very clean the free breakfast is amazing. We are thinking to become members of this brand.

2025-09-01 • via Nuitee
J
Judy
8
Pros:

The only thing I didn’t like was carpet in the room

2025-08-26 • via Nuitee
B
Bruce
10
Pros:

A lot of places nearby to eat and hang out

2025-08-24 • via Nuitee
N
Neil
8
Pros:

Quiet place mostly. Friendly staff and a good breakfast.

2025-08-23 • via Nuitee
I
Ian
10
Good Value
Pros:

Good value. I needed a place to stay for work. Nothing fancy nor a “roach” motel. This price point was perfect for me. Appreciated the cleanliness, front desk, hot breakfast, clean and refreshing pool. If I had to make any complaints, my HVAC unit worked hard to keep room cool. Had it turned all the way down. In their defense, it was hot!!! Secondly, no elevator to second floor. So make sure to note that if you are unable to use stairs or have heavy luggage. Overall, definitely would stay agin.

2025-08-20 • via Nuitee
N
Neil
8
Pros:

The facilities are clean, staff is great. I was there two weeks on a work trip.

2025-08-15 • via Nuitee
D
Dan
10
Pros:

Was clean and comfortable

2025-08-15 • via Nuitee
W
William • family
8
Pros:

Looks okay, needs more work

2025-07-26 • via Nuitee
M
Meghan
6
Pros:

The front desk staff was kind and the room and property were clean. This is a motel and not a hotel which was not properly advertised.

2025-07-07 • via Nuitee
A
Ashley • family
10
Pros:

Excellent stay. Everything from the rooms, to the pool, to the staff, to the breakfast exceeded our expectations. Beyond happy with our stay.

2025-07-06 • via Nuitee