Best Western Muncie

Hotels
Best Western
7.4 (130 reviews)
3011 W Bethel Ave, Muncie, Indiana, 47304 , Muncie , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Free breakfast
Smoke-free property
Braille or raised signage
Free self parking
Computer station
Free full breakfast
Upper floors accessible by stairs only

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable beds
Cons:
Inconsistent breakfast
Plumbing issues
Unpleasant odors

Categories

Cleanliness
7.1
The room was clean, but there were complaints about plumbing and unpleasant odors.
Service
8.1
Everyone was very helpful and friendly.
Location
8.1
Perfect location for Ball State activities.
Room Quality
7.6
Very nice clean room with comfortable beds.
Amenities
7.1
Breakfast quality was inconsistent and needed improvement.
Value for Money
7.6
Pricing could be better considering the issues with cleanliness and amenities.
Food and Beverage
6.1
Breakfast was not replenished and coffee was cold.
Overall Experience
7.5
Overall a satisfactory stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:52

Property Description

Indoor Pool and Complimentary Breakfast
Enjoy a refreshing swim in the indoor pool and start your day right with a complimentary full breakfast served daily.

Convenient Amenities
Benefit from amenities such as complimentary wireless internet access, a business center, and free self parking onsite for a stress-free stay.

Nearby Attractions
Explore attractions like Ball State University and Scheumann Stadium, just a short walk away from the hotel.

To book your stay at Best Western Muncie, conveniently located near Scheumann Stadium and Ball State University, click now.

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 130 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 7.5
E
Elizabeth
8
Pros:

The room was clean and everything I needed it to be for the few days I stayed there.

2025-09-27 via Nuitee
P
Patricia family
8
Pros:

Perfect location for Ball state activities

2025-09-19 via Nuitee
J
Jeannette family
10
Pros:

Very nice clean room with comfortable beds

2025-09-14 via Nuitee
B
Brenda family
10
Pros:

Everyone was very helpful and friendly. Thank you all.

2025-09-09 via Nuitee
B
Brenda family
8
Pros:

It was ok certainly quiet. The only downfall was breakfast the coffee. It was cold and cold.

2025-09-05 via Nuitee
R
Ryan
10
Pros:

Everything was exactly as I expected

2025-08-19 via Nuitee
S
Sharene
2
Pros:

The hotel was groce the worker showed

2025-08-02 via Nuitee
L
Lori
4
Pros:

Needs updating

2025-07-22 via Nuitee
J
Jarvis
2
Pros:

The whole property smells I think it’s best not to cook slop in the hotel the whole property smell like India and the plumbing is horrible the water from the toilet shouldn’t have a smell like that something is seriously wrong with the plumbing and price management cause this hotel should be a motel with a 50 dollar room fee place was tragic

2025-07-18 via Nuitee
F
FRANCO family
4
Pros:

The hotel's service was very poor. Breakfast was not replenished. The room was clean, but everything was very simple, the bare minimum. The facilities worked.

2025-07-14 via Nuitee
J
Jeffrey
8
Okay Place
Pros:

Property was good, but breakfast was inconsistent. During 8 day stay, eggs and sausage were plentiful and fresh each morning at the start of our stay. However, with each passing day, the quantity diminished and it was obvious that what was available was reheated from the previous day. By day 8, the only eggs that were available were the four dried out patties from the day before. Lots of room for improvement there. Room was clean and refreshed each day. Refrigerator wasn’t working upon arrival, but was replaced promptly. Glass shelf in the bathroom (room 114) needs to be tightened. The shelf is sagging to the point where items slide off into the sink. The shower water valve also needs to be resealed. The shower drips constantly.

2025-07-12 via Nuitee
A
Amy
10
Pros:

Very comfortable beds and very helpful staff

2025-07-01 via Nuitee
V
victoria family
6
Pros:

Barely above decent considering the price point. Breakfast is not great, beds were horrible, and bathrooms are very tight. Overall it’s very dated, but extremely close to Ball State University. Plus side it doesn’t have carpet, has small clean fridge, clean microwave, and decent tv channels.

2025-06-30 via Nuitee
K
Kimberly family
6
Pros:

Internet access was unusable most of the time. AC was off when we arrived, it was 90+ degrees outside and it took our room over 8 hours to cool.

2025-06-28 via Nuitee
G
Garry
4
Pros:

We found teeny tiny small black mites in the sink and around the jetted tub. Not sure what they were but I do not think they were bed bugs.

2025-06-28 via Nuitee
L
Lisa
4
Horrible Price for the Quality
Pros:

I paid 149.00 per night for this on hotels.com. The beds were quite small and the kind that has a metal base with a headboard that is attached to the wall, but not the bed. The room WAS very clean, but it was a cheap room for the price. There was no elevator, and I was traveling with another who can't climb stairs. Breakfast was ridiculous - very tiny and burnt up sausages, gelatinous gravy, obviously fake eggs, and a couple of yogurts in the fridge. I don't expect luxury for a continental breakfast but have attended many hotels with better quality. The staff were friendly, and the hotel was clean, but the quality for the price was ridiculous@

2025-06-27 via Nuitee
V
Verified traveler
10
Pros:

Our stay was great

2025-06-23 via Nuitee
S
Scott
6
Pros:

The mattress in Rm 233 needs to be replaced

2025-06-18 via Nuitee
S
Stefanie
10
Pros:

The place was clean and close to ball state university

2025-06-11 via Nuitee
M
Myra Shannon family
10
Pros:

Clean and safe area. Close to Walmart.

2025-06-06 via Nuitee