Best Western Flora Inn

Hotels
•
Best Western
7.4 (140 reviews)
201 Hagen Dr, Flora, Illinois, 62839 , Flora , US
+1 618-662-3054

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Convenient location and available parking
Many guests reported clean, comfortable rooms
Reasonable cost/value
Breakfast praised by several guests
Cons:
Severe bug infestation reported in one stay
Inconsistent breakfast quality/limited selection
Aged or damaged room elements (ripped sheets, damaged doors)
Thin walls and occasional noise
Shower/ADA accessibility issues reported

Categories

Cleanliness
4
Mixed but notable negatives: one report of a severe bug infestation and other mentions of cobwebs, smells and worn bedding. Several guests did report clean rooms, but the infestation and visible bathroom issues significantly lowered cleanliness sentiment.
Service
9.5
Consistently positive: multiple reviews praise friendly, helpful front desk staff who made guests feel valued and improved stays; staff offered room moves and were described as awesome.
Location
8.5
Strongly positive: convenient location with available parking and useful for travel between nearby towns (guests chose the hotel specifically for location).
Room Quality
6.5
Mixed: several guests found rooms comfortable and in good condition, but others noted outdated/ damaged fixtures (ripped sheets, damaged bathroom door), thin walls and accessibility issues (non-working shower).
Amenities
7.5
Moderate: breakfast and parking present and often appreciated, but breakfast quality/selection reported as inconsistent; basic amenities generally serviceable for this hotel tier.
Value for Money
8
Generally positive: at least one guest called the cost reasonable and others felt the hotel offered a fair value given location and service.
Food and Beverage
6.7
Mixed to negative variability: some guests described the breakfast as superb and tasty, while others called it horrible with limited selection and no creamer; overall inconsistent F&B experience.
Overall Experience
8.5
Overall impressions skew positive due to excellent service, convenient location and many clean, comfortable stays, but marred for some guests by a severe cleanliness incident and occasional facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Fitness Center and Complimentary Amenities – Stay active with our fitness center and enjoy complimentary wireless internet access during your stay.

Delightful Dining and Convenient Services – Indulge in a drink at the bar/lounge before starting your day with a complimentary continental breakfast. Benefit from our business center, free newspapers, and dry cleaning services.

Comfortable Rooms and Nearby Attractions – Unwind in our modern air-conditioned rooms with convenient amenities. Explore nearby attractions such as Flora City Hall and Charley Brown Memorial Park.

Ready to experience comfort and convenience at Best Western Flora Inn? Book now for a memorable stay in Flora.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EVV

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 140 reviews
Cleanliness: 4
Service: 9.5
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6.7
Overall Experience: 8.5
R
Regina
2
Pros:

I will NEVER stay at that hotel again, and I will definitely NOT eat anything there! My room was infested with bugs, and the only thing the staff could tell me is that it was harvest season, and on that end of the hotel, the bugs would get into the rooms. I'm not talking about small bugs, these were very large bugs, and I killed 7 of them between 1:15am and 1:45am in the morning. I wanted to leave the hotel, but since it was so late, they offered to moved me to a different room on a different floor. I still was unable to sleep, because I kept replaying the bugs in my head that I had already seen and killed. When the staff came to my room to change me to another room, there was another bug crawling on the wall at that time. I am truly traumatized about staying in hotels after my experience at the Best Western in Flora, Illinois.

2025-09-29 • via Nuitee
N
Nancy
8
Pros:

The staff was helpful. The hotel was clean and in good condition. I would stay here again if I was in the area.

2025-09-25 • via Nuitee
S
Susan
4
Shower didnt work.
Pros:

The shower didnt work in our room and getting in tub was not an option with a disability.

2025-09-23 • via Nuitee
L
LaDonna • friends
4
Pros:

I don’t believe this place has been upgraded since they first opened. The bathroom door looked like something attacked the bottom of it, the sheet on the bed was ripped and I kept getting my foot caught in it, and there was a smell in the room and a damprid bag hanging. Cobwebs in bathroom and areas that really needed attention in the bathroom. No one at the front desk often.

2025-09-07 • via Nuitee
A
Angela D
10
Great hotel!!!
Pros:

This is the best hotel in the surrounding area. I back tracked just to stay here another night because it was by far the best choice from Flora to Vincennes. The cost is reasonable and the hotel is very clean. The breakfast was superb as well. The staff was awesome and I met and spoke to three different staff members so I'm not saying this just about one person. They really made me feel like a valued guest. Everything in my room worked properly and it was very clean. I could not hear other guests so my stay was restful and peaceful. Thank you BW Flora!

2025-09-04 • via Nuitee
K
Kimbal • family
8
Pros:

.

2025-09-04 • via Nuitee
M
Michele
8
Pros:

Location and available parking .
The breakfast bar was horrible at best, no selection, no quality, and no creamer for coffee. We normally stay where there is free breakfast, we normally have to leave early and it is very convenient!

2025-08-26 • via Nuitee
L
Laura
10
Great place
Pros:

Great little place to stay. It is an older hotel but the staff were excellent and the room was clean. Breakfast was great and the staff kept it refreshed.

2025-08-15 • via Nuitee
J
Jeanette • partner
6
Pros:

Breakfast area very nice and food tasty

2025-08-11 • via Nuitee
I
Irene
8
Pros:

.

2025-08-01 • via Nuitee
T
Toni
4
Pros:

Dreadful

2025-07-30 • via Nuitee
R
Robert
10
Pros:

Everything was perfect

2025-07-23 • via Nuitee
G
Garin • partner
10
Pros:

Good, clean rooms convenient to community.

2025-07-14 • via Nuitee
S
Shannon • partner
8
Pros:

Stayed here overnight for a family reunion. It was clean & comfortable. Friendly staff. Breakfast provided

2025-07-07 • via Nuitee
J
Jeff • partner
10
Pros:

The one thing that really stands out in my mind were the front desk employees. Their friendly and helpful personalities really made me feel at home.

2025-06-05 • via Nuitee
H
Haley • family_with_children
8
Pros:

It worked well for last minute stay while traveling. Bed was very comfortable

2025-05-30 • via Nuitee
Z
Zachary E.
10
Pros:

Perfectly serviceable hotel.

2025-05-28 • via Nuitee
R
Ricardo • family
8
Pros:

Property was ok walls where very thin could hear everything and breakfast was very limited

2025-05-12 • via Nuitee
J
JEFFREY
10
Pros:

Good stay

2025-04-30 • via Nuitee
R
Richard
10
Pros:

dining options

2025-04-23 • via Nuitee