Best Western Plus Moncton

Hotels
Best Western Plus
8 (1323 reviews)
300 Lewisville Road , Moncton , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Close to shopping
Cons:
Dirty rooms
Unfriendly staff
Outdated facilities

Categories

Cleanliness
6.75
Some reviews mentioned dirty rooms with stains.
Service
7.75
Mixed reviews on service; some staff were unfriendly.
Location
9.25
Convenient location with shopping nearby.
Room Quality
7.25
Rooms were described as outdated with comfort issues.
Amenities
7.75
Pool and conference room were out of order during stay.
Value for Money
9.25
Perceived value for the price was reasonable for some.
Food and Beverage
8.25
Breakfast was average; some items were stale.
Overall Experience
7.75
Overall experience varied; some guests would choose other hotels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:24

Property Description

Convenient Location and Amenities
Located just one kilometer from Bass Pro shops, the Best Western Moncton in New Brunswick offers a daily continental breakfast and free Wi-Fi in all rooms.

Indoor Pool and Gym Access
Guests can enjoy complimentary access to the indoor pool and gym during their stay. Additional amenities include currency exchange, a business center, and free parking for added convenience.

Comfortable Rooms with Essential Features
Each room at the Moncton Best Western is equipped with a cable TV, coffee maker, work desk, and hairdryer. The rooms are decorated in light colors with carpeted floors for a cozy atmosphere.

Experience the best of Moncton with Champlain Place Mall, Moncton University, and the airport just a short distance away. Book your stay at Best Western Moncton for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1323 reviews
Cleanliness: 6.75
Service: 7.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 7.75
M
Mélanie family_with_children ca
6
Friendly staff, but maintenance, housekeeping issues, and an unexpected fee took away from an otherw
Pros:

**Disappointing Stay Despite Friendly Staff**

The staff were very friendly, welcoming, and accommodating, which was definitely a positive part of our stay.

Cons:

Unfortunately, the room and facilities had several issues that made the experience disappointing. The shower had visible cracks with what appeared to be attempted repairs. The repairs looked almost like wet toilet paper stuck to the shower floor, which was not very appealing. More concerning, the floor underneath the shower was soft and swollen, making me question whether there was water damage.

The alarm clock was also not displaying the correct time properly, and our room had **two empty beer cans left behind by the previous guests**, which should have been caught during housekeeping.

The treadmill in the gym was out of order, which was disappointing for guests hoping to use the fitness facilities.

I was also surprised by the **MAT fee**, as this was unexpected and did not feel particularly welcoming, especially considering the condition of some of the facilities.

2026-08-29 via Nuitee
M
Michelle 1970 solo_traveller ca
10
2026-08-27 via Nuitee
S
stephane couple ca
7
Pros:

Avoir accès à un chargeur pour véhicule électrique

Cons:

Lit trop petit

2026-08-27 via Nuitee
B
Boland solo_traveller ca
8
2026-08-26 via Nuitee
L
Lukasz family_with_children ca
8
2026-08-25 via Nuitee
E
Ewa extended_group ca
10
2026-08-25 via Nuitee
G
Gwendolyn solo_traveller ca
7
Pros:

Front desk staff Abdullah was fantastic

Cons:

Breakfast, cold abd tastes no flavor
Staff at breakfast ...grumpy, spoke about blind people coming in and to stay out of their way...
Noisy location and guests

2026-08-24 via Nuitee
M
MrHadrian solo_traveller it
10
2026-08-23 via Nuitee
O
Odette couple ca
4
2026-08-23 via Nuitee
N
Nancy solo_traveller ca
6
Hotel
Pros:

The staff was amazing.
The breakfast was awesome.
The breakfast staff are the best.

Cons:

Nothing was comfy other than the bed.
The bed was comfortable
They had a cot you could feel the springs could not be slept on..

2026-08-23 via Nuitee
X
xianshengKen extended_group jp
8
2026-08-21 via Nuitee
A
Andrea couple de
7
Pros:

Staff was helpful.

Cons:

Breakfast served on paper plates and cups. Low quality food.

2026-08-21 via Nuitee
T
Tonia extended_group ca
8
comfortable and convenient.
Pros:

The staff was very helpful and friendly.

Cons:

I asked for a quiet room but I was placed in the noisiest part of the building. The air conditioner was very noisy and did not work. I couldn't sleep due to the noise and over heated room. Glad, the staff found me a comfortable room with a working air conditioner.

2026-08-19 via Nuitee
F
Frank family_with_children cu
7
Cheap
Pros:

Breakfast

Cons:

Air conditioning not working properly
No microwave
Extrelly little bottle of shampoo and conditioner
Only two towels
No bodywash
No handsoap

2026-08-17 via Nuitee
J
JOSE MIGUEL extended_group ca
7
Good for a night stay.
2026-08-16 via Nuitee
S
Suzanne couple ca
7
Hébergement correct pour une nuit en transit vers les Îles de la Madeleine
Pros:

Proximité de l’autoroute

Cons:

Mauvaise odeur dans les couloirs ( tapis sale) et dans l’ascenseur et petit déjeuner moyen

2026-08-16 via Nuitee
C
Chelsey couple ca
4
2026-08-15 via Nuitee
P
Payne solo_traveller ca
10
Wonderful vacation for four seniors!!
Pros:

Overall best holiday ever. Loved the pool, and the breakfast was great and all the staff were so helping Provided us with local attractions and times of the tides. Would recommend this hotel to anyone.

Cons:

Not a thing . We loved our stay.

2026-08-15 via Nuitee
B
bridgett couple ca
7
Other options in City
Pros:

Breakfast and very helpful breakfast staff

Cons:

Room carpet was not vacuumed
Room needed more light
Difficult to enter from highway
Located away from downtown and restaurants
Needed more check-in staff

2026-08-14 via Nuitee
J
Jacqueline solo_traveller us
9
Clean, convenient. I would stay there again
Pros:

Clean, comfortable & conveniently located. Very good lighting in the bathroom

Cons:

They should have provided an additional chair. A room with two queen beds should have 2 chairs

2026-08-14 via Nuitee