Marshall Suites Bainbridge Island, SureStay Collection by BW

Hotels
SureStay Collection by Best Western
8.8 (731 reviews)
350 NE High School Rd , Bainbridge , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited food options
Inconsistent room quality
Some cleanliness issues

Categories

Cleanliness
8.6
Mentioned as clean and fresh, but noted issues like moldy shower head and odor in some rooms.
Service
9.4
Staff were praised for being helpful and accommodating.
Location
9.4
Great location for walking to town, frequently highlighted positively.
Room Quality
8.9
Rooms were generally clean and comfortable but had inconsistent quality.
Amenities
8.4
Amenities were considered basic, with requests for better food selection.
Value for Money
8.9
Considered a good value by some, despite complaints about certain room features.
Food and Beverage
7.9
Several reviews mentioned limited breakfast options and desire for better food variety.
Overall Experience
8.9
Overall good experience, enjoyable stay but with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Luxurious Accommodation
Marshall Suites, centrally situated in Bainbridge, just 14 km from Seattle, offers free WiFi throughout the property. Each room features a TV with cable channels, a convenient microwave, and a private bathroom with a bath or shower for your comfort.

Convenient Location
Explore nearby attractions with ease as Bellevue and Lynnwood are within 27 km from Marshall Suites. Additionally, Sea-Tac Airport is a mere 27 km away, ensuring smooth transitions for travelers.

Modern Amenities
Indulge in a stay where modern amenities meet comfort. From the complimentary WiFi to in-room entertainment options, Marshall Suites ensures a pleasant and convenient stay for all guests.

Book your stay at Marshall Suites now to experience luxury and convenience combined.

Important information:

Please note the property only accepts dogs weighing a maximum of 36 kg.

The Washington State Ferry will not be in service from September 7, 2023, to September 13, 2023. If you are planning on using the ferry as transportation to/ from Bainbridge Island during your stay please contact us for other transportation options.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 731 reviews
Cleanliness: 8.6
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
A
Amber couple us
8
2026-01-22 via Nuitee
J
JOANNA couple us
9
2026-01-21 via Nuitee
G
Griffin couple us
1
Never going back, wrong bed, bad staff, room wasn’t even clean.
Pros:

Location, garage parking, and free amenities.

Cons:

Wrong bed size, advertised as a Queen and it was smaller more like a twin. When asked they pushed it aside saying I was wrong.

2026-01-19 via Nuitee
J
Joe and Diana couple us
8
We've stayed here several times and will come back again.
Pros:

We liked the extra room of the suite.
Staff was excellent, especially Connie.
Secure, convenient, and free parking.

Cons:

Unfortunately, the furniture is starting to show it's age.

2026-01-19 via Nuitee
S
Susannah family_with_children gb
7
It was fine for what we needed, a little tired but helpful and generally clean
Pros:

A good location for catching the ferry, nice offering of tea/coffee /drinks in reception

Cons:

The sofa bed was not made up, and we had to go and request bedding for it (it was a room booked for 4 (2 adults, 2 children) so it was obvious we would need this also). In fairness the staff did sort this out when requested and said they had recently moved to a new system.

2026-01-19 via Nuitee
J
James family_with_children us
8
2026-01-19 via Nuitee
T
Tim couple us
8
Cons:

Moldy shower head-check it out!

2026-01-19 via Nuitee
L
Linnea couple uy
7
Great location
Pros:

Location was great. It was warm. There were washers and dryers. Had a good space to share with my adult son. Some of the staff were really friendlu

Cons:

Setting up a cleaning day was a pain. It was written down and put on post it notes then forgotten. For each cleaning day i had done on the two week stay i confirmed day before and day off and still unsure it would happen

2026-01-06 via Nuitee
R
Robin couple us
9
We had a very good stay! We appreciate the cleanliness and convenience to everything.
Pros:

Clean, convenient, accommodating. Love pet friendly option.

Cons:

Halls too cold. Mostly processed food items. Would love organic options. Fresh Bainbridge options.
Entry to garage is too narrow.

2025-12-30 via Nuitee
J
John N solo_traveller us
9
Pros:

Location

2025-12-26 via Nuitee
R
Robin couple us
9
Pros:

Pet friendly

2025-12-15 via Nuitee
B
Bruce couple us
8
A good value
Pros:

Location and rooms

Cons:

Bed pillows need to larger and heavier

2025-12-15 via Nuitee
R
Renee couple us
8
a fine place to stay
Pros:

our dog was welcome. the room was clean and fresh.

Cons:

we have been coming here for years, and the quality is diminished.

2025-12-11 via Nuitee
J
John solo_traveller us
7
Great location, nice staff, amenities have been scaled back.
Pros:

Location

Cons:

Clogged bathroom sinks.

2025-12-09 via Nuitee
K
Kim couple us
9
2025-12-06 via Nuitee
J
John solo_traveller us
9
2025-12-06 via Nuitee
S
Scriber13 Couples Issaquah, Washington
2
One of the worst hotels I’ve ever stayed in
Pros:

This has to be one of the worst hotel experiences I’ve ever had. I travel for a business a ton, stay in 50-60 hotels per year, and I’ve never had this experience. First off, checking in, they claimed I had already checked in. Clearly not the case. Then they gave us keys to a room, that when I opened the door, had not been cleaned. Towels all over, bed unmade, coffee and cups around the room. 30 mins of time at the front desk, with the employees calling the manager and asking what to do, they finally got us another room. The desk clerk went and checked the room, to make sure it was good. He declared it clean and ready. When we got in the room, the sink was full of hair, and the “king suite” we paid for turned into a queen room. Plus it was over the garage entry door, and adjacent to the elevator. So after no sleep, and the offer of free breakfast (no thank you) we left, and will never return here.

2025-11-28 via Tripadvisor
B
Betsy couple us
8
Pros:

On-site parking. Clean room.

Cons:

Internet was not working—an issue at Comcast’s end—that prevented us from getting a key to our room. Staff were helpful to let us back in each time, but it was less convenient for us. Not the hotel’s fault at all, but still frustrating.

2025-11-08 via Nuitee
C
Connie family_with_children us
10
Very good
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-10-30 via Nuitee
J
Jacqueline solo_traveller us
10
2025-10-26 via Nuitee