Best Western Plus Crossroads Inn & Suites

Hotels
•
Best Western Plus
8.8 (352 reviews)
135 Wood Ridge Ter , Zion Crossroads , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Hot tub/Jacuzzi
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Decent breakfast
Cons:
Noisy HVAC unit
Lengthy check-in process
Hard pillows
Elevator issues

Categories

Cleanliness
8.78
Guests generally found the rooms clean and well maintained.
Service
9.05
Staff were friendly and accommodating, though check-in was slow.
Location
9.09
Good location right off the interstate, convenient for travelers.
Room Quality
8.44
Rooms were well appointed but some issues with HVAC and pillows.
Amenities
8.77
The hotel offered decent amenities such as breakfast and cleanliness.
Value for Money
8.73
Overall, guests felt that the value received was appropriate for the price.
Food and Beverage
8.78
Breakfast was praised, but suggestions for improvement were noted.
Overall Experience
8.75
Most guests had a pleasant stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:30

Property Description

Convenient Location
Located in Zion Crossroads, Best Western Plus Crossroads Inn & Suites is within a short distance of popular attractions like Scott Stadium and John Paul Jones Arena.

Luxurious Amenities
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Take advantage of our fitness center, indoor pool, hot tub, and 24-hour front desk for a relaxing experience.

Nearby Attractions
Explore nearby sites such as the Virginia Discovery Museum and Monticello, making it the perfect base for your adventures. Book your stay now at Best Western Plus Crossroads Inn & Suites for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 352 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
J
Jason • couple • us
10
2026-04-17 • via Nuitee
D
Dashawn • couple • us
10
2026-04-09 • via Nuitee
R
Rebecca • couple • us
5
Not impressed.
Cons:

The pool was too cold stated it was 82 degrees and it was so cold no one would get in and we let management know and they said it was working. This is one of the reason why we chose the hotel.
The whirlpool was dirty.

2026-04-06 • via Nuitee
D
Doris • solo_traveller • us
10
Nice play to stay when traveling that allows pets
Pros:

Easy to find, staff was professional, courteous. And friendly. Rooms were clean and comfortable.

Cons:

I guess the price .

2026-04-02 • via Nuitee
E
Emily • extended_group • us
10
Always a pleasure to stay here while in town. Access to restaurants and sights. Great value
Pros:

Josephine at the front desk is always a delight

Cons:

Clean, convenient and well equipped

2026-03-25 • via Nuitee
E
Emily • couple • us
9
2026-03-16 • via Nuitee
F
Fausto • family_with_children • es
7
Pros:

las piscina y el Jacuzzi

Cons:

falta de limpieza, y camiones arrancado a todas horas de la noche que no dejan dormir.

2026-03-07 • via Nuitee
J
Joan • family_with_children • us
10
A great time out
Pros:

I liked that it was clean. Everyone was very nice.

Cons:

I was late in the evening getting there so I was too late for hot tub. But I'm counting on there being a next time.

2026-03-03 • via Nuitee
4
403cathyk • Couples • Pennsylvania
10
Good property with need for some attention.
Pros:

We stayed here twice once on our way to the beach and once on our way home.
On our way down, we appreciated the clean open style lobby. We received a handicapped accessible room and Josephine was wonderful.
Breakfast was very good and all around the staff and the facility were top-notch.
On the way home, we found the same pleasant atmosphere. Josephine was away on a trip. We received a handicapped accessible room that was much further from the entrance. When we went to breakfast in the morning, we had arranged to go at 9:30 because we were told it was until 10 o’clock. We wanted to have our things packed and then be able to just check out and leave before 11.
We found that there was no fruit out, the oatmeal container was empty, and many other things were not as we expected. The attendant is looking for oatmeal and said oh well I’ve cleaned that up already but there’s some in the back this was a half hour before breakfast. Itwas supposed to be over. Also, we had to ask for fruit. He was very friendly, but he made it very clear that he needed to be out the doorat 10 because of some personal function, we found it a little offputting because it did not save him time to have to keep bringing food out to who had every reason to expect a complete Breakfast. It didn’t ruin our stay, but I think it would be good for the owners to know that this is what guests are experiencing.
Otherwise, we love best western and hope that this situation will be corrected if we are in Zion crossroads again

2026-03-02 • via Tripadvisor
D
Doris • solo_traveller • us
10
Great stay, comfortable beds. beds
Pros:

Clean an easy to get to . The staff was exceptional also and would like to acknowledge Brannon for helping us by getting hubby the shower chair and showing us how the light worked .The breakfast selection was very good also we plan on staying there on our return trip.

Cons:

Didn’t care for the pillows

2026-02-11 • via Nuitee
T
Terrell • family_with_children • us
10
Pros:

The cleanliness and comfortability.

Cons:

The elevator wasn't working that weekend. It was an inconvenience.

2026-01-24 • via Nuitee
W
wouldnts • Family
6
Overall clean nice; broken elevator, poor quality breakfast.
Pros:

Overall, a clean and bright hotel. Stayed 1 night in 3rd floor suite. Room was nice and clean. Friendly breakfast staff, but low quality food. The elevator was broken, so had to walk stairs. Bummer.

2026-01-19 • via Tripadvisor
D
Dulcey • solo_traveller • us
10
Would welcome the opportunity to stay again
Pros:

Convient

2026-01-19 • via Nuitee
N
NYhiker • couple • us
8
It's a nice hotel and cheaper than the new one next door.
Pros:

Close to our relative's community.

Cons:

We came back to the hotel at midnight and the elevator was not working.

2026-01-05 • via Nuitee
L
Lawrence • family_with_children • us
9
2026-01-03 • via Nuitee
T
Tim • couple • us
4
Stayed at this hotel numerous times and always enjoyed it. I'll try the Hampton Inn next time.
Pros:

Room itself was clean and well appointed. Good location right off the interstate.

Cons:

HVAC unit was noisy when we got there but my wife didn't want to change rooms. By our 3rd night I only slept about 2 hours because the HVAC fan motor was a lot louder.
The pillows were extremely hard. When you laid your head on the pillow your chin was on your chest. Your head was always angled upward not inline with your body

2025-12-27 • via Nuitee
K
Kara • couple • us
10
2025-12-11 • via Nuitee
F
Franklin • family_with_children • us
5
Would of been perfect if not for the elevator
Pros:

The location

Cons:

The elevator went out when I wanted to check out to get back home quicker since I have a 4 months old and I had a car rental that I ended up being charged late fees for because I couldn’t get back on time

2025-12-08 • via Nuitee
L
Latanya • solo_traveller • us
8
2025-11-10 • via Nuitee
K
Kate • couple • us
7
2025-11-05 • via Nuitee