Best Western PLUS Cimarron Hotel & Suites

Hotels
•
Best Western Plus
7.7 (218 reviews)
315 North Husband Street , Stillwater , US
+1 405-372-2878

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Very central/great location
Clean rooms and comfortable beds
Good breakfast (waffles, fresh coffee/juices)
Spacious rooms
Cons:
Pool closed/out of order or dirty
Ice machines and hot tub frequently broken
Shower not functioning/broken fixtures in some rooms
No in-room coffee maker or microwave as expected
Maintenance issues and occasional odors
Perceived poor value for cost

Categories

Cleanliness
8.5
Many guests described rooms and dining areas as clean and comfortable, though a few noted sticky carpet in some rooms and a foul odor in a stairwell — overall generally clean with isolated issues.
Service
9
Staff were frequently described as friendly, welcoming, and responsive (resolved key card issues, breakfast ready on time); one complaint about a missing manager did appear but service was overall a strength.
Location
9
Multiple reviews highlight a very central, convenient location in town — consistently positive sentiment on location.
Room Quality
6
Mixed room quality: beds and room size often praised, but multiple reports of non-functioning showers, broken knobs and other maintenance needs lowered this score.
Amenities
5.5
Several amenity failures were reported (pool closed or dirty, ice machines and hot tub out of order, no in-room coffee maker/microwave as expected); amenities are a notable weak point.
Value for Money
6.5
Guests felt the price did not always match experience — some called it disappointing or a rip-off given amenity and maintenance issues, though others found the stay comfortable.
Food and Beverage
8.1
Breakfast items (waffles, fresh juices, coffee) received strong praise and were often described as delicious, though a few guests reported inconsistent availability (no coffee one day, had to request items).
Overall Experience
9
Overall impressions skew positive for many guests because of comfort, friendly staff, good breakfast and great location, despite recurring amenity and occasional maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Located just 3.5 miles from Stillwater Regional Airport and a short drive from Oklahoma State University, Best Western PLUS Cimarron Hotel & Suites offers easy access to key attractions.

Comfortable Accommodation
Each room is equipped with a microwave, fridge, and coffee maker, along with free Wi-Fi and cable TV. Guests can enjoy a seating area and spacious work desk for added comfort.

Relaxing Amenities
Guests can unwind in the indoor pool and hot tub, stay active in the 24/7 fitness room, or enjoy cocktails at the on-site bar. The hotel also offers a business center for added convenience.

Book your stay at Best Western PLUS Cimarron Hotel & Suites for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 218 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 8.1
Overall Experience: 9
M
Melanie • couple • us
9
Very comfortable hotel. If you are not looking for anything fancy. I would definitely stay here again
Pros:

The property was clean and comfortable. And they had fresh baked cookies in the check-in area when we arrived. Staff was very friendly and welcoming

Cons:

We had some issues with the key card for our room, but the staff did take care of it.

2026-10-23 • via Nuitee
C
Chance • solo_traveller • de
4
Not again
Pros:

The location was very centrally located in Stillwater.

Cons:

Swimming pool was out of order. No discount offered and the manager was never there to have a talk. The ice machines were all broken. The stairwell smelled like a mixture of cheap gin and cat piss. The bar upstairs looks like it's been closed for years.

2026-09-03 • via Nuitee
N
Nick • couple • us
9
Pros:

So Yummly!! I love the waffles. They have fresh juices and milk! The coffee is fresh as well . Very clean place to eat in overall I love it

Cons:

Have an ice maker for the guest to have access to

2026-09-01 • via Nuitee
D
Diane • family_with_children • us
7
2026-09-01 • via Nuitee
A
Aubrey • couple • us
3
Only stayed four nights but was never refunded for the fifth night like we were told would happen.
2026-08-30 • via Nuitee
R
Rhonda • extended_group • us
4
Bed was perfect and room was spacious. The shower did not function.
Pros:

Location

Cons:

The shower didn’t work at all

2026-08-14 • via Nuitee
S
southern • solo_traveller • us
7
Pros:

Great location

Cons:

Pool area not open, under maintenance

2026-08-14 • via Nuitee
B
Blair • couple • us
5
2026-08-13 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

Location

Cons:

The pool was disgusting, had to ask repeatedly for breakfast items, no coffee maker in the room or microwave. For the cost of the room very very disappointing.

2026-08-04 • via Nuitee
A
Adams • couple • us
7
Pros:

Room temp was great. Shower water temp and pressure was great. Bed was very comfortable.

Cons:

Floors in the room could be cleaner. Carpet was sticky.

2026-07-12 • via Nuitee
C
Charles • couple • us
7
Met our needs
Pros:

Good

Cons:

Ice machine broken, hot tub not working!!

2026-07-09 • via Nuitee
T
Tiffany • couple • us
10
Clean , great breakfast and friendly staff
Pros:

Friendly staff

Cons:

Nothing

2026-07-09 • via Nuitee
K
Kylie • couple • us
9
Pros:

Central in town and clean.

Cons:

Some of the rooms need some maintenance. This stay I was in a room where the shower knob was definitely broken and needs to be replaced. The rooms are always clean.

2026-07-08 • via Nuitee
K
Kris • couple • us
1
Horrid
Pros:

Nothing

Cons:

Rip off

2026-07-04 • via Nuitee
M
Miller • extended_group • us
3
Ice machines didn’t work. No coffee at breakfast. Would not come back.
Cons:

No coffee.

2026-07-01 • via Nuitee
K
Kathryn • solo_traveller • us
8
Pros:

Staff was friendly...Breakfast was delicious and ready on time! Room was spacious!

Cons:

Ice machine was down, expected a coffee machine in room (as described in description of hotel), had to go down to front desk to request one...

2026-06-30 • via Nuitee
J
Joshua • couple • us
6
It’s was okay. First time at this location and it was not all that great.
Pros:

Good Location and Great Breakfast, about it.

Cons:

Our check in time was at 3pm, we didn’t get the room until 6pm. Our room was not ready for us when we arrived for check in. We were told we could wait in the lobby until the room is ready if we’d like, or drive around and they would give us a call once our room is ready. Most definitely took time out of our plans and stay. We chose to drive around to pass time. To top that off we never received a call about our room, we had to take the initiative to call the hotel to see if our room was ready an hour later after our check in time and still wasn’t. After 2 hours of our arrival time and still no call from hotel, we again took the initiative to return to the hotel and check on the room, the receptionist again told us it was not ready, said they’d call the housekeepers to rush the room, making it top priority, but as the receptionist was just about to make the call the housekeepers were just coming out the elevator, the receptionist asked housekeeping about the room, housekeeper said they had messaged them saying it had been done and ready. Now if it had been done and ready, someone who knows and has mopped, knows it does not take long for water after mopping to dry up. When we got to our room, you can tell housekeepers had just finished the room ( and I say this because as we were walking to our room, a housekeeper was coming around the corner from the direction of our room, we were on the third floor) The room floor was still wet and slippery from the mopping that had been done. It felt too sticky to be honest (like too much spray was used.) Then to top that off, the pool area and water were dirty, it smelled like toilet water in the pool area, you can see toilet paper in the pool and on the floor around the pool, also leaves and a lot more that you can see in the pool itself. (Wish I would have taken photos of the pool area) Beds were comfortable enough and breakfast was great. Other than that, it does not sit right with me to recommend this place.

2026-06-27 • via Nuitee
N
Nikki • extended_group • us
6
Average
Pros:

Location and access

Cons:

Booked hotel for 5 people. Didn’t have linen nor enough towels. When called down for stuff was talked to rudely by staff. Was in town for funeral for tragic loss of a teenager. Was not in mood to deal with the guy acting crappy. The air conditioning in main room didn’t work either. Was blowing air but not cooled air. When we checked out no one around to give keys to or tell them ac wasn’t working.

2026-06-16 • via Nuitee
F
Farah • solo_traveller • us
5
Overall it was a nice stay.
Pros:

Breakfast was good. The room was nice.

Cons:

I thought the pool was dirty and the hot tub was cold

2026-06-15 • via Nuitee
M
Minthorn • family_with_children • us
10
2026-06-14 • via Nuitee