Best Western Plus Montezuma Inn and Suites

Hotels
Best Western Plus
9 (292 reviews)
2020 North Grand Avenue , Las Vegas , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and safe
Friendly staff
Good location
Cons:
Breakfast quality
Noise from other guests
Sauna temperature issues

Categories

Cleanliness
8.96
Multiple reviews highlighted clean rooms and lobby, but some mentioned room issues.
Service
9.93
Friendly staff and good service mentioned consistently.
Location
9.47
Great location for traveling, close to interstate highlighted in reviews.
Room Quality
8.92
Rooms generally large and accommodating, although some issues with noise and comfort.
Amenities
8.95
Amenities were noted including an evening snack, though sauna and pool issues reported.
Value for Money
8.41
Some reviews expressed doubts about whether the stay was worth the high cost.
Food and Beverage
7.46
Breakfast received particularly poor reviews, with multiple mentions of its quality.
Overall Experience
9.93
Despite some drawbacks, overall stay was positive and guests felt it met their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:13

Property Description

Indulge in Luxury at Best Western Plus Montezuma Inn and Suites

Luxurious Accommodations: Experience comfort in rooms styled with modern linens and dark wood furnishings. Enjoy amenities such as free Wi-Fi, cable TV, and an iPod docking station.

Relaxation and Wellness: Unwind in the indoor swimming pool, hot tub, and sauna. Stay active at the fitness center or catch up on work at the business center.

Convenient Location: Explore nearby attractions like New Mexico Highlands University and Storrie Lake State Park. With Santa Fe just an hour's drive away, adventure is at your doorstep.

Book your stay at Best Western Plus Montezuma Inn and Suites for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 292 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 9.93
C
castellano couple us
7
ok
Pros:

ok

Cons:

More than three towels

2026-04-30 via Nuitee
C
Chuck couple us
7
just ok at best.
Pros:

Good location. Friendly staff.

Cons:

Ice machine on floor3 was broken. Very poor breakfast.

2026-04-29 via Nuitee
O
Octavio solo_traveller us
10
2026-04-23 via Nuitee
L
Leonard couple us
8
Pros:

Breakfast was OK. Really liked the yogurt machine with added toppings.

Cons:

Price was high

2026-03-30 via Nuitee
D
DaLana family_with_children us
10
Pros:

The cleanest most comfortable rooms. Friendliest staff. They offer night time soups for snacks.

2026-03-28 via Nuitee
V
Vida extended_group us
10
2026-03-17 via Nuitee
D
Dennis family_with_children us
10
2026-03-01 via Nuitee
C
Christina couple us
10
2026-02-13 via Nuitee
D
David solo_traveller us
7
Overall the stay was good and the hotel was clean and kept up but the breakfast sucks.
Pros:

Clean and swept nice

Cons:

The breakfast was horrible. Scrambled eggs were not good. No beacon or sausage
I get southwest meal but travelers don’t want southwest flavor

2026-01-19 via Nuitee
G
Gerard couple us
7
Good clean rooms.
Pros:

We didn't eat breakfast there. The room was good and clean but the TV didn't work half the time we were in the room.

Cons:

Make sure the tv's work when people are there. Especially at night.

2026-01-19 via Nuitee
J
Jonathan family_with_children us
7
It was a nice hotel stay at, though it is not clear if it was worth the cost.
Pros:

It was an enjoyable stay with nice options. The pool was freezing, and the sauna could never get to a workable temperature. But overall it was still good.
The room worked well, and I thought that it fully met the expectations that we had.

Cons:

The breakfast was not the best. While there were options to work with, the quality left much to be desired, especially considering the $200 price tag.

The pool was nice, but not fully kept ready. The pool was freezing, I assume because there was a light fixture that was broken in the pool, which made it a little concerning to use. The sauna was a cool addition, except that it couldn't get near the ideal temperature for a sauna.

2026-01-19 via Nuitee
R
Reyes couple us
9
Pros:

Clean facility with friendly staff

Cons:

Didn’t get my room cleaned

2026-01-19 via Nuitee
U
Uwe couple de
7
Mittelklasse
Pros:

Frühstück halbwegs ok, kein Obst

Cons:

Kein Safe, insgesamt etwas trist

2026-01-19 via Nuitee
J
James couple us
10
2025-12-14 via Nuitee
K
Kim solo_traveller us
10
2025-11-11 via Nuitee
J
Jim couple ca
8
Good location, clean and relaxing
Pros:

Hotel is in really nice shape, great location for traveling, close to interstate. I loved that there was a healthy evening snack provided. Room was huge and accommodating for my wife and I and our large dog. Pool area was clean and not busy

Cons:

I couldn’t get the sauna up to temperature so that was disappointing but I was happy to try

2025-11-03 via Nuitee
R
Rasmussen extended_group us
5
2025-10-20 via Nuitee
L
Lucero couple us
6
It was good
Pros:

Parking was a little tight as I was pulling a utility trailer.

Cons:

Parking

2025-10-16 via Nuitee
P
Peter couple us
7
2025-10-13 via Nuitee
K
Kara family_with_children us
10
2025-10-12 via Nuitee