Best Western Plus Montezuma Inn and Suites

Hotels
Best Western Plus
9 (298 reviews)
2020 North Grand Avenue , Las Vegas , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and safe
Friendly staff
Good location
Cons:
Breakfast quality
Noise from other guests
Sauna temperature issues

Categories

Cleanliness
8.96
Multiple reviews highlighted clean rooms and lobby, but some mentioned room issues.
Service
9.93
Friendly staff and good service mentioned consistently.
Location
9.47
Great location for traveling, close to interstate highlighted in reviews.
Room Quality
8.92
Rooms generally large and accommodating, although some issues with noise and comfort.
Amenities
8.95
Amenities were noted including an evening snack, though sauna and pool issues reported.
Value for Money
8.41
Some reviews expressed doubts about whether the stay was worth the high cost.
Food and Beverage
7.46
Breakfast received particularly poor reviews, with multiple mentions of its quality.
Overall Experience
9.93
Despite some drawbacks, overall stay was positive and guests felt it met their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:13

Property Description

Indulge in Luxury at Best Western Plus Montezuma Inn and Suites

Luxurious Accommodations: Experience comfort in rooms styled with modern linens and dark wood furnishings. Enjoy amenities such as free Wi-Fi, cable TV, and an iPod docking station.

Relaxation and Wellness: Unwind in the indoor swimming pool, hot tub, and sauna. Stay active at the fitness center or catch up on work at the business center.

Convenient Location: Explore nearby attractions like New Mexico Highlands University and Storrie Lake State Park. With Santa Fe just an hour's drive away, adventure is at your doorstep.

Book your stay at Best Western Plus Montezuma Inn and Suites for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 298 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 9.93
A
Adrian family_with_children us
5
Pros:

The property was clean, actually it’s probably one of the nicer hotels in town. Right off the main road so you can get where you wanna go pretty quick, the lobby looked amazing, we were looking forward to breakfast. Overall it is a nice place to stay.

Cons:

So the overall stay was an ok stay, but we chose this location based on the price and because of the pool. Little did we know the pool was drained the morning after we arrived. So with that being said we would have not paid for additional nights had we known that. It was kind of disappointing not to stay and enjoy another night at this hotel. Also there was not enough towels and the beds didn’t have sheets when we arrived

2026-07-21 via Nuitee
S
Stephanie couple us
6
Cons:

Terribly loud baseball team.

2026-07-11 via Nuitee
J
Juliet family_with_children us
10
2026-06-25 via Nuitee
A
Aprile couple us
10
Best Place to stay in Las Vegas, NM.
Pros:

Excellent staff, clean rooms and comfy beds, kids loved the Swimming pool! Great location!

2026-06-22 via Nuitee
J
Jessica family_with_children us
10
Stayed for a night in the middle of our trip and it was very comfortable. Clean room, good breakfast, staff was very nic
Pros:

Very comfortable!

Cons:

Nothing.

2026-06-11 via Nuitee
E
Elad couple il
8
מעולה לכל מי שמגיע ל UWC !
Pros:

הניקיון, השרות האדיב, המיטות המפנקות

Cons:

אין

2026-05-23 via Nuitee
C
castellano couple us
7
ok
Pros:

ok

Cons:

More than three towels

2026-04-30 via Nuitee
C
Chuck couple us
7
just ok at best.
Pros:

Good location. Friendly staff.

Cons:

Ice machine on floor3 was broken. Very poor breakfast.

2026-04-29 via Nuitee
O
Octavio solo_traveller us
10
2026-04-23 via Nuitee
L
Leonard couple us
8
Pros:

Breakfast was OK. Really liked the yogurt machine with added toppings.

Cons:

Price was high

2026-03-30 via Nuitee
D
DaLana family_with_children us
10
Pros:

The cleanest most comfortable rooms. Friendliest staff. They offer night time soups for snacks.

2026-03-28 via Nuitee
V
Vida extended_group us
10
2026-03-17 via Nuitee
D
Dennis family_with_children us
10
2026-03-01 via Nuitee
C
Christina couple us
10
2026-02-13 via Nuitee
G
Gerard couple us
7
Good clean rooms.
Pros:

We didn't eat breakfast there. The room was good and clean but the TV didn't work half the time we were in the room.

Cons:

Make sure the tv's work when people are there. Especially at night.

2026-01-19 via Nuitee
J
Jonathan family_with_children us
7
It was a nice hotel stay at, though it is not clear if it was worth the cost.
Pros:

It was an enjoyable stay with nice options. The pool was freezing, and the sauna could never get to a workable temperature. But overall it was still good.
The room worked well, and I thought that it fully met the expectations that we had.

Cons:

The breakfast was not the best. While there were options to work with, the quality left much to be desired, especially considering the $200 price tag.

The pool was nice, but not fully kept ready. The pool was freezing, I assume because there was a light fixture that was broken in the pool, which made it a little concerning to use. The sauna was a cool addition, except that it couldn't get near the ideal temperature for a sauna.

2026-01-19 via Nuitee
D
David solo_traveller us
7
Overall the stay was good and the hotel was clean and kept up but the breakfast sucks.
Pros:

Clean and swept nice

Cons:

The breakfast was horrible. Scrambled eggs were not good. No beacon or sausage
I get southwest meal but travelers don’t want southwest flavor

2026-01-19 via Nuitee
R
Reyes couple us
9
Pros:

Clean facility with friendly staff

Cons:

Didn’t get my room cleaned

2026-01-19 via Nuitee
U
Uwe couple de
7
Mittelklasse
Pros:

Frühstück halbwegs ok, kein Obst

Cons:

Kein Safe, insgesamt etwas trist

2026-01-19 via Nuitee
J
James couple us
10
2025-12-14 via Nuitee