Best Western Plus Montezuma Inn and Suites

Hotels
•
Best Western Plus
7.9 (175 reviews)
2020 North Grand Avenue , Las Vegas , US
+1 505-426-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/excellent staff
Clean rooms
Comfy beds
Good/great breakfast
Pool, hot tub and sauna (enjoyed by kids)
Convenient/excellent location
Cons:
Pool was drained/unavailable during at least one stay
Insufficient towels and at least one report of beds without sheets on arrival
Terribly loud baseball team (noise disturbance)

Categories

Cleanliness
8.5
Multiple reviewers called the property and rooms very clean; one guest reported beds arrived without sheets which slightly lowered the score.
Service
8.2
Staff repeatedly described as friendly and excellent across reviews, providing consistently positive service impressions.
Location
8.8
Several guests noted an excellent, convenient location (right off the main road) and easy access to local destinations.
Room Quality
7.9
Rooms generally described as comfortable with comfy beds; issues with missing sheets and occasional towel shortages reduced the score slightly.
Amenities
6.5
Pool, hot tub and sauna were highlighted and enjoyed by families, but a guest reported the pool was drained the morning after arrival, indicating reliability problems.
Value for Money
7
Generally comfortable stays noted, but at least one guest felt they would not have paid for extra nights had they known about the unusable pool, lowering perceived value.
Food and Beverage
8.6
Breakfast was described positively (great; guests looked forward to it), supporting a strong rating for food offerings.
Overall Experience
7.7
Overall impressions are positive ('great place to stay', 'best place to stay'), tempered by specific negatives like the drained pool and loud groups affecting some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Indulge in Luxury at Best Western Plus Montezuma Inn and Suites

Luxurious Accommodations: Experience comfort in rooms styled with modern linens and dark wood furnishings. Enjoy amenities such as free Wi-Fi, cable TV, and an iPod docking station.

Relaxation and Wellness: Unwind in the indoor swimming pool, hot tub, and sauna. Stay active at the fitness center or catch up on work at the business center.

Convenient Location: Explore nearby attractions like New Mexico Highlands University and Storrie Lake State Park. With Santa Fe just an hour's drive away, adventure is at your doorstep.

Book your stay at Best Western Plus Montezuma Inn and Suites for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 175 reviews
Cleanliness: 8.5
Service: 8.2
Location: 8.8
Room Quality: 7.9
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8.6
Overall Experience: 7.7
T
Tracy • couple • us
6
2026-10-09 • via Nuitee
M
Morgen • couple • us
10
2026-09-09 • via Nuitee
S
Sandra • extended_group • us
10
Great place to stay.
Pros:

Friendly staff, great breakfast.

Cons:

Nothing, everything was great

2026-09-08 • via Nuitee
N
Nazca • family_with_children • us
10
Pros:

It’s a very clean, comfortable hotel. The kids had fun in the pool and we all enjoyed the hottub snd sauna. Excellent location. A new favorite!

2026-09-05 • via Nuitee
G
Gregory • solo_traveller • us
7
2026-09-04 • via Nuitee
A
Adrian • family_with_children • us
5
Pros:

The property was clean, actually it’s probably one of the nicer hotels in town. Right off the main road so you can get where you wanna go pretty quick, the lobby looked amazing, we were looking forward to breakfast. Overall it is a nice place to stay.

Cons:

So the overall stay was an ok stay, but we chose this location based on the price and because of the pool. Little did we know the pool was drained the morning after we arrived. So with that being said we would have not paid for additional nights had we known that. It was kind of disappointing not to stay and enjoy another night at this hotel. Also there was not enough towels and the beds didn’t have sheets when we arrived

2026-07-21 • via Nuitee
S
Stephanie • couple • us
6
Cons:

Terribly loud baseball team.

2026-07-11 • via Nuitee
J
Juliet • family_with_children • us
10
2026-06-25 • via Nuitee
A
Aprile • couple • us
10
Best Place to stay in Las Vegas, NM.
Pros:

Excellent staff, clean rooms and comfy beds, kids loved the Swimming pool! Great location!

2026-06-22 • via Nuitee
J
Jessica • family_with_children • us
10
Stayed for a night in the middle of our trip and it was very comfortable. Clean room, good breakfast, staff was very nic
Pros:

Very comfortable!

Cons:

Nothing.

2026-06-11 • via Nuitee
E
Elad • couple • il
8
מעולה לכל מי שמגיע ל UWC !
Pros:

הניקיון, השרות האדיב, המיטות המפנקות

Cons:

אין

2026-05-23 • via Nuitee
C
castellano • couple • us
7
ok
Pros:

ok

Cons:

More than three towels

2026-04-30 • via Nuitee
C
Chuck • couple • us
7
just ok at best.
Pros:

Good location. Friendly staff.

Cons:

Ice machine on floor3 was broken. Very poor breakfast.

2026-04-29 • via Nuitee
O
Octavio • solo_traveller • us
10
2026-04-23 • via Nuitee
L
Leonard • couple • us
8
Pros:

Breakfast was OK. Really liked the yogurt machine with added toppings.

Cons:

Price was high

2026-03-30 • via Nuitee
D
DaLana • family_with_children • us
10
Pros:

The cleanest most comfortable rooms. Friendliest staff. They offer night time soups for snacks.

2026-03-28 • via Nuitee
V
Vida • extended_group • us
10
2026-03-17 • via Nuitee
D
Dennis • family_with_children • us
10
2026-03-01 • via Nuitee
C
Christina • couple • us
10
2026-02-13 • via Nuitee
U
Uwe • couple • de
7
Mittelklasse
Pros:

Frühstück halbwegs ok, kein Obst

Cons:

Kein Safe, insgesamt etwas trist

2026-01-19 • via Nuitee