Best Western Plus Royal Mountain Inn & Suites

Hotels
Best Western Plus
8.8 (351 reviews)
1814 Highway 31 East , Athens , us

Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Quiet location
Cons:
Dirty carpets
Mold in the bathroom
Breakfast options limited

Categories

Cleanliness
8.13
Some reviews mention cleanliness issues, including mold in the bathroom and dirty carpets.
Service
9.6
Multiple reviews highlight friendly and accommodating staff.
Location
9.14
There are mentions of a nice location, although some safety concerns were raised.
Room Quality
8.09
Issues like old furniture and a non-functioning TV suggest room quality needs improvement.
Amenities
9.12
General sentiment points to satisfactory amenities, though some had complaints about the breakfast options.
Value for Money
8.58
Concerns were raised about overcharging, affecting perceived value.
Food and Beverage
8.63
While some enjoyed the breakfast, others found it lacking variety.
Overall Experience
9.1
Most reviews indicate a generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:32

Property Description

Luxurious Amenities and Services
Boasting an outdoor pool, hot tub, and free Wi-Fi, the Best Western Plus Royal Mountain Inn and Suites in Athens offers a blend of comfort and convenience. Guests can enjoy a complimentary continental breakfast and unwind in rooms equipped with a TV, microwave, and fridge.

Fitness and Business Facilities
The hotel features a fitness center for health enthusiasts and a business center for corporate travelers, complete with fax and photocopying services. With a 24-hour reception, guests can rely on round-the-clock assistance for a seamless stay.

Nearby Attractions
Conveniently located near Lake Athens, Athens Scuba Park, and various medical and leisure facilities, this hotel is the perfect choice for travelers seeking both relaxation and accessibility in Athens. Book your stay now for a delightful experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 351 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
J
Joyce extended_group us
10
Pros:

The breakfast was great. The place was great. The staff was accommodating

2026-08-24 via Nuitee
M
Michael solo_traveller us
7
2026-08-18 via Nuitee
A
Anna couple us
2
Would Never stay there again.we got one excuse after another and they double billed us, which has been fixed upon leavin
Pros:

The room was clean and cool.

Cons:

The elevator was broken and my friend just had surgery so the stairs were a tough challenge. The pool pump was broken so we could not swim in the hundred degree weather. The TV only had local channels and the WIFI would not stay connected. Extremely disappointed in this 4 night stay.

2026-08-13 via Nuitee
G
Guy solo_traveller us
8
2026-07-05 via Nuitee
L
Linda couple us
10
2026-06-12 via Nuitee
M
MacKenzie family_with_children us
6
2026-06-02 via Nuitee
J
Jose solo_traveller us
5
2026-05-26 via Nuitee
J
Juan Ricardo couple us
10
2026-05-26 via Nuitee
A
Alida family_with_children us
8
it was gooe
Pros:

the staff and the room was clean. There were enough outlets for the many electronics I had

Cons:

The pool was dirty. if you advertise a pool, it's imperative it is kept up. My family was going to spend some time at the pool and couldn't due to it's care

2026-05-21 via Nuitee
B
Belletoise couple fr
6
Très déçue j’irai ailleurs la prochaine fois
Pros:

Bien placé

Cons:

Je séjourne fréquemment dans cet hôtel. Le service est de pire en pire et l’hôtel paraît glauque. Le rideau de la chambre était déchiré, le lit très inconfortable, la personne de l’accueil peu aimable et il n’y avait quasiment rien au petit déjeuner à 8h30. J’irai ailleurs la prochaine fois.

2026-05-09 via Nuitee
T
Troy couple us
7
2026-04-24 via Nuitee
S
Strait solo_traveller us
8
Pros:

The location was great and so was the staff

Cons:

It said it had a pool and yes they had one but it wasn't open I booked my room weeks in advance was supposed to have a downstairs room because I'm handicapped ended up being on the third floor at the very end of the hallway the air conditioner worked but you could not control the temperature it would get so cold we just had to unplug it and then plug it back in if it started warming up in there the back door leading into the motel was broken so anybody could just walk in and out of it without using their card to unlock it

2026-04-21 via Nuitee
D
Debbie couple us
8
2026-04-18 via Nuitee
S
SHIRLEY family_with_children us
10
Excellent stay for Canton visitors!!!!
Pros:

Loved loved the lady who checked us in! I was admiring their plant at the desk and she talked about it with me. She was also wonderful at suggesting places for us to eat!

Cons:

N/A Everything was awesome. We had a great time, we will stay there again when we venture back to Canton. It was a nice drive and not too long.

2026-04-08 via Nuitee
K
Kathy couple us
7
2026-04-07 via Nuitee
B
Billy couple us
4
very over priced
Pros:

very over priced

Cons:

very over priced

2026-04-06 via Nuitee
R
Richard couple us
10
Great
Pros:

Staff

Cons:

Bathroom plumbing

2026-03-29 via Nuitee
P
Pollard extended_group us
10
Excellent quality for a Great value!!
Pros:

This property was extremely clean!!!

2026-03-29 via Nuitee
A
Anderson solo_traveller us
1
Nasty
Pros:

The staff

Cons:

The nastiness that was in the room. I found a pregnancy test under the bed toilet paper on the wall the jetted tub didn't work. I paid 160 for it

2026-03-27 via Nuitee
H
Heather couple us
3
Bad business
Pros:

It was nice

Cons:

I was billed twice. Once when making the reservation on the booking website, then again at check in. Management has not responded to my request for resolution. I have contacted the property twice.

2026-03-10 via Nuitee