Best Western Plus Classic Inn and Suites

Hotels
Best Western Plus
8.8 (240 reviews)
210 Moffett Drive , Center , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice rooms
Cons:
Cleanliness issues
Inoperative amenities

Categories

Cleanliness
8.13
Mention of roach sightings and hair shavings suggests issues with cleanliness.
Service
9.6
Numerous mentions of friendly and helpful staff with positive interactions.
Location
9.14
Positive mentions of location, suitable for guest activities.
Room Quality
8.59
Generally positive about room comfort, although issues with accessibility and dated features noted.
Amenities
8.12
Complaints about inoperative hot tub and cleanliness of the pool, affecting the amenities rating.
Value for Money
9.08
Mixed feedback on value, but no significant negative sentiments suggesting good overall value.
Food and Beverage
8.63
Positive mention of breakfast quality with some minor complaints about biscuits.
Overall Experience
9.1
Overall satisfactory stay despite some issues, leading to generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 16:20

Property Description

Complimentary Breakfast and Free Wi-Fi
Start your day right with a delicious breakfast featuring waffles, sausage, and more, all included with your stay. Stay connected with complimentary Wi-Fi throughout the property.

In-Room Amenities
Relax in comfort with a flat-screen TV, coffee machine, microwave, and refrigerator in every room, ensuring a convenient and enjoyable stay.

Fitness Center and Outdoor Pool
Maintain your fitness routine at the on-site fitness center and unwind with a refreshing swim in the outdoor pool, complete with lighted fountains for a touch of luxury.

Experience convenience, comfort, and relaxation at Best Western Plus Classic Inn and Suites. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 240 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
J
Janice R solo_traveller us
10
2026-08-21 via Nuitee
T
Tamie couple us
10
2026-08-10 via Nuitee
O
O6161XEbillm Business
2
BED BUGS dont bring them home with you stay away
Pros:

BEWARE BED BUGS-
their management doesnt want to take accountablity and clainm that becasue it was 2 weeks before the report.
Well, it can take 2 weeks for bed bug bites to appear.

2026-07-22 via Tripadvisor
G
Gary couple us
5
Pros:

It has a nice location nice pool good breakfast

Cons:

Are room had a leak in the roof in the bathroom and door stops in the bathroom were ripped off the wall ac thermostat didn’t work it kept changing the temp in the room in the middle of the night

2026-07-19 via Nuitee
M
Melissa Dawn solo_traveller us
10
Great Stay
Pros:

The room was incredibly clean and extremely comfortable. Breakfast was what you would expect, but well stocked and fresh. The staff was very nice.

Cons:

I have zero complaints. I will come back every time we're in the area.

2026-07-07 via Nuitee
M
Melody family_with_children us
1
HOT
Pros:

My room was hot 84 degrees the whole night . I called staff all the rooms were booked and no fan or anything to give customers

Cons:

At least have fans to offer

2026-06-29 via Nuitee
T
Tanorra couple us
10
2026-06-28 via Nuitee
D
David solo_traveller us
7
Pros:

The hotel was really clean and sanitary, so much to the point you could tell they bleached everything to disinfect it.

Cons:

Really small pool! Not as big as the picture that was shown on Bookings website. We had to go downstairs to use the commode, ours was stopped up the majority of the time, maintenance personnel couldn't fix. The king bed was super firm, little too firm for me.

2026-06-22 via Nuitee
J
Jennifer couple us
10
Pros:

The nice clean smell of the rooms

Cons:

No complaints

2026-06-22 via Nuitee
J
Janice R solo_traveller us
5
Friendly staff, but BW is smelling like dogs these days.
Pros:

The lady at the front desk is really nice.

Cons:

Don’t know if I will stay there again, it’s beginning to smell like like dogs.

2026-06-19 via Nuitee
M
Marco-06 solo_traveller fr
9
A recommander vivement
Pros:

Accueil, bon environnement, etc ...
Rien à redire.

Cons:

Ascenseur situé loin de la réception (en extrémité du couloir)

2026-06-18 via Nuitee
R
roadbunnies solo_traveller us
8
2026-05-20 via Nuitee
T
Tom solo_traveller nl
3
Horrible, cockroach graveyard.
Pros:

At least it was quiet and the ladies at the front desk were nice.

Cons:

There were like 20 death cockroaches in my room, saw also a couple of them crawling around. That is disgusting and not acceptable. Also was the smoke detector dismanteld. This is not what i expect from a Best Western. I paid 126 dollar to sleep in a cockroach graveyard.

2026-05-03 via Nuitee
M
Macie extended_group us
5
Property was nice MOST of the staff were great
Pros:

The property was nice

Cons:

Our door didnt work when we got there and we had to be let in each new person kept trying to rekey us even though it was the battery on the door. Maintenance guy said there was nothing wrong with it because he used his universal card on it just fine. We got up to the room and he used his key again and was smug saying see. So I used both of out cards that he had remade and both didnt work. He made a joke about it and had to ho back down stairs to get a battery and tools. After he fixed the door he made a rude joke about how the women should learn how to change the battery and I was frustrated and told him and the men should learn to
Listen. There was an older white woman at the front desk that made jokes about it too. We had been on planes by that time for 5 hrs and drove 2hrs. We were ready just to relax and thats not what happened.

2026-04-30 via Nuitee
M
Macie couple us
7
2026-04-30 via Nuitee
R
Rebecca solo_traveller us
10
2026-04-16 via Nuitee
C
Carol couple us
10
2026-03-19 via Nuitee
J
Jason couple us
10
2026-01-21 via Nuitee
S
Sarah couple us
5
It was OK
Pros:

Staff was nice. The room was okay. I liked the closet.

Cons:

Don't advertise a hot tub if it doesn't work. I would have loved to take a dip and specifically picked this location for it. If I had known it wasn't working , I might not have picked it. The television is a little dated and the Netflix/hulu wasn't working. I had to cast my phone which means I can't use my phone for other things and draining battery.

2026-01-20 via Nuitee
H
Hilarion extended_group us
1
I don’t recommended to stay
Pros:

Breakfast was decent

Cons:

Room wasn’t clean bed sheets have blood on it trash bag full on the rom entrance cockroaches all over the place

2026-01-19 via Nuitee