Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Terrace
-
Lift / Elevator
-
Non-smoking throughout
-
Private check-in/check-out
-
Concierge service
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Television in common areas
-
Free wired internet
-
Internet access
-
Japanese garden
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Stunning Views from Floor-to-Ceiling Windows - Enjoy breathtaking views of Melbourne from the comfort of your apartment. The floor-to-ceiling windows allow natural light to fill the space, creating a warm and inviting atmosphere.
Fully Equipped Kitchen and Laundry Facilities - Feel right at home with our fully equipped kitchen and convenient laundry facilities. Whether you're staying for a night or a week, you'll have everything you need to make your stay comfortable and stress-free.
Convenient Location Near Top Attractions - With easy access to Melbourne Aquarium, Flinders Street Station, Melbourne CBD, and more, Southbank Apartments Freshwater Place is the perfect base for exploring the city. Whether you're here for business or leisure, our central location makes it easy to get around.
Book your stay at Southbank Apartments Freshwater Place now and experience the best of Melbourne!
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Southbank Apartments Freshwater Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
including the gym and pool, are currently unavailable for short-stay guests at this property due to restrictions imposed by the building’s owners corporation, which Corporate Keys has no control over.
This is evident by the absence of photos of these facilities on this listing.
Please note that there is a non-refundable charge of 2.3% when you pay with a Visa, MasterCard, or American Express credit card.
Payments are facilitated through RMS Pay a secure payment channel;
a payment link will be sent to you within 48 hours of making your reservation.
An additional fee of $120.00 will be imposed if a Corporate Keys staff member needs to attend with a physical EFTPOS machine.
Primary guests must be physically present at check in to present the CC used at the time of booking. Additional guests on the booking will not be checked in if the above policy is not followed.
Property Policies
-
Parking
No parking available.
-
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 9 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location
Great hotel and great location, communication was excellent
Location, size, view.
Room backs on to lift shaft and was very noisy, Airconditioning impossible to set and regulate temp, and when you thought you had it- it changed. No access to pool level. Poor key hand over.
View 10
Restaurants 10
Keys -no wifi ,no luggage rocks,no for cloths,not when we arrived later we got them
One key instad of 2
No explanation how to use intercom system
Nonexplanation how to behave in fire
Well equiped
Very comfortobal stay
The view and convenience
Old drapey carpet that needs changing, apartment not properly cleaned with stains on walls and cobwebs on top edges of blinds, no cleaning materials and no cleaning offered for long duration of stay, poor communication by property manager with late responses or no response at all,no booklet or instructions on how to use the thermostat, old cheap Kogan tv and faulty tv remote control, needs more clothes hangers, would be nice to have a king size bed and some basic cooking items in the apartment for the duration and price paid, such as salt, pepper, cooking oil etc,
Not been told that there is $500 bond required by staff on arrival
Perfect spot,great apartment
A disgraceful experience all around. A specific request was made for a quiet room and was given a room adjacent to several noisy lifts. When I reached out for support, multiple parties blamed one another as Booking.com only utilizes external parties and defaults to an Asian call center on weekends. No host was there to meet me as promised at a specific time resulting in a substantial financial contract being lost given strict meeting times which were obviously delayed. Please see the attached image of the room on the fire escape floor plan - any guesses as to which room I was provided? Furthermore, when I requested a different room, none were available resulting in me having to find another hotel for accommodation. No
refund was provided, so $1500 AUD was lost. Add an additional $1500 for an alternate accommodation option and you have a significant financial loss! For the readers, please be aware of the disgraceful support afforded by Booking.com
My respectful advice is to always book with hotels directly and you can deal with professionals directly!
Good location, very clean. The only thing was that couldn’t use the washing machine which was an inconvenience but we managed.
Lady allocated to us was helpful, good location and overall good place.
Great location and service
Great location and the property is clean and well maintained.
location was amazing and a very nice place to stay.
We have stayed at Freshwater Place twice. BOTH times it was complicated to "check in." This is because the building is mostly residential ... and front desk does NOT support VRBO clients. The location is perfect and the building is very nice. HOWEVER, you have to watch a video and get approved to use the gym. It takes 30 mins to get approved for a 60 minute workout.
Location is good but the apartment is getting a bit tired and the wifi didn't work at all.
Comfortable apartment in terrific location. Professionally greeted and introduced into the apartment with ease. Our apartment was on the 25th floor with wonderful views of the river, bay and city.
Will return again and have no hesitation in recommending this apartment number 2509.
Dallas and Toni.
Great location. Well appointed. Wonderful management team
Close to shops, ammenities and restaurants . The room was fully self contained
Brilliant view!! We asked for it in advance, and it made a huge difference
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
