Hotel NEO+ Penang by ASTON

Hotels
Independent
8 (106 reviews)
68 Jalan Gurdwara, George Town, Penang, 10300 , George Town , MY

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Convenient
Loved the room
Excellent service
Lovely pool area

Categories

Cleanliness
7.75
Standard quality for this hotel tier.
Service
8.25
Excellent service.
Location
8.25
Standard quality for this hotel tier.
Room Quality
8.25
Loved the room.
Amenities
8.25
The pool area was also lovely.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:35

Property Description

Indulge in a vibrant stay at Hotel NEO+ Penang by ASTON, perfectly situated in the heart of George Town to offer you the best of comfort and convenience.

Recreational Delights
Make a splash in our stunning outdoor pool or maintain your fitness routine in our fully-equipped fitness center. The perfect spots to unwind and recharge after a day of exploration.

Dining & Refreshments
Satisfy your cravings at our exquisite restaurant, Lemongrass, or grab a quick bite at our coffee shop. Enjoy a drink in our bar/lounge to cap off your evening perfectly, with room service available for your comfort.

Room Comforts
Our 196 air-conditioned rooms offer an inviting retreat, complete with flat-screen TVs, minibars, and complimentary Wi-Fi. Luxurious private bathrooms and thoughtful amenities ensure your stay is as comfortable as it is enjoyable.

Experience George Town like never before—secure your stay today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 106 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
S
Surin Raj family
6
Pros:

Good location. Rooms are clean and huge but poorly lit. Very basic gym

2025-10-05 via Nuitee
S
SYLVESTER
6
Pros:

Convenient

2025-09-11 via Nuitee
S
Sara
10
A great option.
Pros:

Loved the room. The pool area was also lovely. Excellent service.

2025-08-05 via Nuitee
K
Kirsty
10
Pros:

I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around.

My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.

2025-06-14 via Nuitee
T
Todd
10
Pros:

Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.

2025-06-03 via Nuitee
S
Seng Hooi
8
Pros:

The room facility was good, location good too

2025-05-19 via Nuitee
C
Craig
10
Pros:

The staff was amazing, location is very

2025-04-11 via Nuitee
J
Jia Yong partner
10
Pros:

Private parking garage

2025-04-08 via Nuitee
E
Ellen partner
10
Pros:

Delicious breakfast, excellent housekeeping, friendly and polite staff.

2025-04-03 via Nuitee
L
lim family
8
Pros:

Good Location, surrounded by food restaurant, food market & shopping center.
Room facility good.

2025-03-24 via Nuitee
G
Geoffrey
10
Nice clean room
Pros:

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.

2025-03-02 via Nuitee
M
michael partner
8
Pros:

Convenient clean. Good bed

2025-02-25 via Nuitee
D
David
10
Good hotel
Pros:

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.

2025-02-25 via Nuitee
T
Thomas
10
Great stay
Pros:

Great stay

2025-02-24 via Nuitee
C
Christine S K
8
Good location
Pros:

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.

2025-02-19 via Nuitee
M
michael partner
8
Pros:

Like the hotel and staff were. Great. The. Uffett breakfast was fabulous

2025-02-14 via Nuitee
X
XUE WEI partner
8
Pros:

Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅

2025-02-10 via Nuitee
J
JOHN
8
Pros:

Room and bed was good..wifi & shower good.breakfast good...pool above average.....
1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..

2025-01-30 via Nuitee
M
Michael partner
10
Pros:

We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.

2025-01-19 via Nuitee
L
Linda
10
Would stay again.
Pros:

Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.

2025-01-14 via Nuitee