Boutique Hotel Calle 20

Hotels
Independent
7.4 (13 reviews)
Calle 20, entre Avenidas 3 & 5, Downtown Sane jose, San José, San Jose , San José , CR

Facilities

Free breakfast
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Street parking
Elevator
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Efficient service
Helpful amenities
Cons:
Safety concerns in the area
Breakfast variety could be improved
Noise issues
Room amenities need enhancement

Categories

Cleanliness
8.5
Rooms were frequently described as clean, contributing to a positive impression of the hotel's hygiene.
Service
8.7
Staff members were consistently praised for being friendly and helpful, although there were minor concerns regarding breakfast timing.
Location
6.5
The hotel's location was regarded as convenient for its proximity to the city center and public transport, but safety concerns in the neighborhood were noted.
Room Quality
7.6
Guests appreciated the comfortable beds and in-room facilities, but noise complaints and a desire for additional amenities in the rooms were mentioned.
Amenities
7.4
Amenities such as laundry service and airport shuttle were appreciated, but guests suggested improvements to breakfast variety and the inclusion of additional in-room conveniences.
Value for Money
8
Many guests felt the hotel offered good value, particularly those who cited the inclusion of a satisfactory breakfast and the competitive pricing compared to nearby hotels.
Food and Beverage
6.8
While breakfast was generally enjoyed, guests suggested that more variety and stronger coffee would enhance the dining experience.
Overall Experience
8.1
The majority of guests reported a positive overall experience, leading to repeat visits and recommendations, despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:41

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and tour/ticket assistance, ensuring a seamless stay.

Delicious Breakfast: Start your day with a tasty local cuisine breakfast served daily.

Central Location: Situated in the heart of San José, explore attractions like Mercado Borbón and Precolumbian Gold Museum. Don't miss out on nearby parks and theaters.

Discover comfort and convenience at Boutique Hotel Calle 20. Book now for a memorable experience in San José!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 13 reviews
Cleanliness: 8.5
Service: 8.7
Location: 6.5
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 8.1
V
Verified traveler partner
10
Pros:

The staff are very kind and friendly. We were up early for breakfast (too early) lol but they still provided us with coffee and a great breakfast shortly after. We asked for a different room for our final night in Costa Rica - we stayed our first night and will stay again on our last night - and our request was answered immediately. A very welcoming place, highly recommend

2020-03-16 via Nuitee
V
Verified traveler
8
Can be a good option for lodging, w/ reservations
Pros:

Really kind, attentive staff and convenient location; the downside was how incredibly noisy the room was starting from 5am and how stuffy it felt because of the lack of (rather limited) ventilation.

2020-03-05 via Nuitee
V
Verified traveler family
10
Pros:

Excelente atención por el personal, buena limpieza

2020-02-12 via Nuitee
D
David self
10
Pros:

Everything was excelant except the guy on the desk recomended Uber over a taxi and the Uber guy did not know San Jose like a taxi driver. We got there or found a place I could catch the bus I needed but he was lost

2020-01-30 via Nuitee
G
Garry
8
Bueno
Pros:

Buena. Pero me dieron un cuarto. Que no esperaba

2019-12-22 via Nuitee
V
Verified traveler partner
10
Pros:

Todo bien, muy centrico y accesible. El servicio bueno, Adán muy amable desde que hice la reservación estuvo al pendiente de nuestra estancia.

2019-11-20 via Nuitee
W
Walker
10
Stay here!
Pros:

Best staff in all of San Jose!!!! They will make you feel like part of the family.

2019-10-04 via Nuitee
N
Natalia
10
Pros:

Excelente atención

2019-08-29 via Nuitee
V
Verified traveler self
2
Pros:

La ubicación es terrible. No pierdan su dinero.
Es una zona pesima. Expedia debe revisar mejor su oferta de hoteles. Muy muy malo

2019-08-15 via Nuitee
R
Romy
2
Pros:

Bad bad area .they told me included breakfast ..we only got ..old a banana. Old butter ..old cream cheese and bread coffee not good. The area were the hotel was located HORRIBLE !!

2016-04-20 via Nuitee
V
Verified traveler
4
Not what it looks on the photos
Pros:

First of all, there is no parking as it shows in the expedia website, someone needs to do a better job evaluating what is put on the site.

The rooms are small, the door lock wouldn't lock and could be opened from outside so we had to be moved to a different room which was not a balcony room (and of course the rates are the same).

2015-06-25 via Nuitee
D
Deano72
6
Very Basic Hotel
Pros:

This was just OK. Overall I would only recommend it for a night when you first arrive. It's not in a nice part of town but the woman who checked us in was very nice. No English spoken. Terrible breakfast.

2015-01-17 via Nuitee
M
mow k
10
Nice place, great staff
Pros:

The manager (son of owner) was very knowledgeable and very helpful to me, even making phone calls for me (my Spanish is lousy) and going on line for me. Above and beyond! The maid didn't speak English but was very nice and helpful, again, more than she needed to be. And the place is clean and nice. Not close but within walking distance of downtown Breakfast was boring, but there's plenty of good food in Costa Rica!

2013-05-03 via Nuitee