Aloft Durham Downtown

Hotels
Aloft
8.9 (279 reviews)
345 Blackwell Street , Durham , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable room design
Poor food service

Categories

Cleanliness
9.03
The rooms were clean but the breakfast experience left a lot to be desired.
Service
9.4
Most employees were friendly and helpful despite some negative experiences with staff.
Location
10
Excellent location next to the DPAC, very convenient for events.
Room Quality
8.24
Room design considered uncomfortable and not ideal; lumpy bed and poor heating design.
Amenities
8.69
Basic amenities available but food and beverage service fell short.
Value for Money
8.72
Not considered a great value for money compared to other options.
Food and Beverage
7.18
Quality of food and beverage options was a major complaint; service was slow and items unavailable.
Overall Experience
9.93
Enjoyable stay overall with a few issues; location was the highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Modern Accommodations
Aloft Durham Downtown offers contemporary rooms equipped with all the essentials for a comfortable stay. From air conditioning to a coffee machine, we've got you covered.

Convenient Amenities
Enjoy our outdoor pool, fitness center, and delicious on-site dining options. Plus, take advantage of free WiFi access throughout the property.

Prime Location
Situated just steps away from American Tobacco Campus and Durham Performing Arts Center, Aloft Durham Downtown is the perfect choice for travelers looking to explore the vibrant city of Durham.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Aloft Durham Downtown now!

Important information:

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.9
Based on 279 reviews
Cleanliness: 9.03
Service: 9.4
Location: 10
Room Quality: 8.24
Amenities: 8.69
Value for Money: 8.72
Food and Beverage: 7.18
Overall Experience: 9.93
J
Jill couple us
10
We had the best stay. A balcony would've been nice just to overlook the area.
Pros:

The cleanliness. The location right next to the DPAC!!!

2026-03-19 via Nuitee
J
John solo_traveller us
7
Ok
Cons:

Stayed 2 nights, but the room was never touched, for the second night’s stay.

2026-02-23 via Nuitee
Y
Yvonne family_with_children us
10
Thankful for patience
Pros:

Clean rooms, cold refrigerator, excellent staff. A young very patient man at the front desk went above and beyond to help me find my way to the hotel on 2/21 around 4. He stayed on the phone giving turn by turn instructions until I found the hotel. I was thankful!

Cons:

Nothing

2026-02-23 via Nuitee
E
Eric couple us
10
Pros:

Everything

2026-01-30 via Nuitee
M
megan couple us
10
2026-01-25 via Nuitee
D
Derrick solo_traveller us
8
2026-01-22 via Nuitee
M
Michael couple us
9
2026-01-20 via Nuitee
B
Baicheng solo_traveller us
10
2026-01-19 via Nuitee
A
Amanda couple us
9
2026-01-19 via Nuitee
D
David couple us
9
2026-01-19 via Nuitee
J
Jennifer solo_traveller us
10
2026-01-16 via Nuitee
M
Margaret couple us
10
2026-01-11 via Nuitee
M
mirindak2025 Couples
2
Worst room design ever and most uncomfortable
Pros:

The room design is the worst I’ve ever seen. The heating/AC unit is at floor level and blows right onto the bed. There was one chair and an uncomfortable desk chair. The sink is separated from the toilet and towel racks by a partial wall so that you have to walk around the wall after washing your hands to then drip on the toilet seat as you try to dry them. The bed was lumpy and sank from the edges to the middle. Staying there was such a gloomy (not much night lighting) and uncomfortable experience that we left a day early. This is not a hotel for people older than their twenties.

2025-11-30 via Tripadvisor
L
Lisa couple us
10
Pros:

Location

2025-11-27 via Nuitee
8
879elisem Couples Wilmington, North Carolina
10
Perfect Combo date night!
Pros:

LOVED our stay at the Aloft to go to the DPAC! Enjoy dinner at Nanasteak and a post show milkshake at the Milkshake bar around the corner.

2025-11-24 via Tripadvisor
B
Beach couple us
10
Pros:

Great location. Great staff

Cons:

Not a thing

2025-11-22 via Nuitee
A
A couple us
10
Excellent location and accommodations! Thank you for a lovely stay!
Pros:

RIGHT NEXT TO DPAC. Avoid the traffic and book Aloft Durham Downtown instead! Prime location for an event you’re attending!

Cons:

Parking. The garage is attached, but separate. You have to go outside of the hotel and around to get the garage and vice versa. And there’s a fee too.

2025-11-13 via Nuitee
N
nancypK1112WL Friends getaway
8
Nice hotel huge rooms
Pros:

Stayed here because of the walking convenience to a concert venue. The rooms were large and the beds were comfortable and most of the employees were friendly and outgoing. The food and beverage services however left a lot to be desired. Placing an order for breakfast then waiting for it to be cooked and picking it up and carrying it back to a table was a pain especially since we did not know the routine. I felt the cook got somewhat impatient with us because of that. Having a menu and a waitress taking the order and serving it would have been much more convenient especially for such a nice hotel. After the concert we went to the bar to get a drink and there was not any "Bloody Mary" mix. Has anyone heard of a bar that couldn't make a "Bloody Mary?" Other then the food and beverage issues it is an excellent place to stay. I just felt the Aloft was too nice of a hotel not to be able to provide guests with better dining options.

2025-11-06 via Tripadvisor
O
ODowd couple us
10
Short walk to DPAC
Pros:

Great location

2025-10-24 via Nuitee
D
Dena family_with_children us
5
2025-10-21 via Nuitee