The St. Regis Istanbul

Hotels
•
St. Regis
9.2 (510 reviews)
Mim Kemal Oke Caddesi No:35 Nisantasi , Istanbul , tr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Spa Services
Cons:
Food and Beverage issues
Poor checkout service

Categories

Cleanliness
9.28
The property was immaculate and welcoming.
Service
9.75
Exceptional service from staff including the butler and restaurant teams.
Location
9.29
Highly praised for its excellent location and ambiance.
Room Quality
9.24
Rooms were spacious, well-equipped, and had beautiful views.
Amenities
9.27
Spa services were excellent and well received.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
8.28
Mixed experiences; excellent service at some restaurants but issues with the Brasserie.
Overall Experience
9.25
A mostly wonderful experience overshadowed by a disappointing checkout encounter.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxurious Accommodations and Personalized Service

Experience the epitome of luxury at The St. Regis Istanbul, where every room showcases original art pieces by Turkish artists. Enjoy the 24-hour St. Regis Butler Service and complimentary amenities like water, coffee, and tea. Indulge in the rooftop dining at Spago by Wolfgang Puck and unwind at the expansive Iridium Spa with rejuvenating pools.

Culinary Delights and Sophisticated Dining

Treat your taste buds at The St. Regis Brasserie, offering modern French cuisine with local flavors. Visit Petit "O" Bar for a selection of international wines and classic cocktails, including the iconic Bloody Mary variations.

Prime Location and Nearby Attractions

Conveniently situated in Nisantasi, our hotel is a stone's throw away from major venues like Istanbul Convention & Exhibition Centre and Dolmabahce Palace. Book now to immerse yourself in unparalleled luxury and service at The St. Regis Istanbul.

Important information:

St. Regis Butler Service provides a wide range of services to guests, including:
* Unpacking and packing - St. Regis Butler takes care of unpacking. And before check-out you can contact the Butler Service Desk to assist with packing.
* Beverage service - Upon arrival, allow a St. Regis Butler to arrange coffee or tea service in your room. If you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea, and provide the day's newspaper and weather forecast.
* Garment pressing - St. Regis Butler assists with garments that require pressing. Two garments may be pressed complimentary.
* Service Desk - Should you need anything, at any time, you can use the guest room phone to dial the St. Regis Butler Service Desk.
E-butler - During your stay, whether you are inside or outside the hotel, St. Regis Butler Service is accessible at any hour via email.

Please note that evening ritual which offers daily complimentary appetizers and wine service between 19:00 – 20:00 at Petit O Bar.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 33.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 510 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.25
H
Haci • couple • nl
10
2026-03-15 • via Nuitee
A
Andrei • couple • ro
10
2026-03-15 • via Nuitee
C
Chehade • couple • cm
9
2026-03-13 • via Nuitee
J
John • extended_group • us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
F
farahbenzema01 • Friends getaway
10
Amazing experience
Pros:

My stay at The St. Regis Istanbul was amazing, mostly thanks to the super friendly staff. From the second I walked in, I felt truly welcomed and well taken care of. Everyone was so helpful and always smiling, ready to jump in whenever I needed anything. The service felt genuinely kind and thoughtful throughout my stay. They honestly made my whole trip even more special and memorable.

2026-02-23 • via Tripadvisor
3
304emird • Family
10
Exceptional Experience
Pros:

The hotel’s location and ambiance were truly impressive. From the moment we stepped inside, we felt genuinely special. The staff’s attentiveness, attention to detail, and overall atmosphere exceeded our expectations. It was one of our most enjoyable stays in Istanbul.

2026-02-23 • via Tripadvisor
S
serenayy2026 • Friends getaway
10
Perfect Stay
Pros:

We had a wonderful stay at the hotel with my boyfriend and truly enjoyed our time there. The service was excellent, the team was very attentive and made us feel genuinely well taken care of throughout our stay. The location is also perfect, making everything very convenient. We would definitely love to return.

2026-02-23 • via Tripadvisor
Y
yongxiang • Solo travel
2
a disappointed stay
Pros:

I am sharing this review to help future guests set realistic expectations, particularly those familiar with luxury hotels or loyal to the St. Regis brand.

As a Marriott Bonvoy Ambassador Elite member, this stay was disappointing across multiple dimensions. Pre-arrival requests were submitted in advance but were not accommodated, including early check-in and room upgrade, and there was no proactive communication or explanation upon arrival. The overall check-in experience felt transactional rather than welcoming, with little recognition of loyalty or guest history.

Throughout the stay, service delivery was inconsistent. Several basic service elements required follow-up, and issues that should have been anticipated in a luxury property were instead handled only after being pointed out. At times, the experience felt understaffed or poorly coordinated, which is particularly noticeable during a holiday period when guests rely more heavily on hotel service quality.

Attention to detail — a defining characteristic of the St. Regis brand — was largely missing. Interactions lacked warmth and polish, and there was little sense of personalized care. For guests expecting refined service, seamless execution, and elevated hospitality, this gap is significant.

To be fair, the hotel’s General Manager later reached out with an apology, and Marriott’s Ambassador team has been professional in following up. However, based on the stay itself, the property currently does not consistently deliver the level of experience one would reasonably expect from a St. Regis hotel, especially compared with other Marriott luxury properties.

The location and hardware are strong, but service culture and operational execution require meaningful improvement. Travelers choosing this hotel for a special occasion or expecting a flagship St. Regis experience may wish to carefully consider their expectations.

2026-02-22 • via Tripadvisor
D
Denis • couple • us
7
2026-02-14 • via Nuitee
D
Denis • couple • us
7
2026-02-14 • via Nuitee
A
Asharef • family_with_children • ae
10
2026-02-13 • via Nuitee
R
reda • couple • sa
6
لن اكررها لان السعر مرتفع جدا
Pros:

الموقع

Cons:

لا يوجد لوبي مناسب ولا تشعر انك تدخل اوتيل

2026-02-12 • via Nuitee
T
TEHZEEB • solo_traveller • ae
6
I was very disappointed as I got the room at 5pm even though check in is at 3pm. When you get off a long flight and only
Pros:

Location

Cons:

Lobby

2026-02-11 • via Nuitee
K
kellymkits • Couples • Florida
10
A perfect modern Istanbul experience
Pros:

The St. Regis Istanbul was our second hotel during our stay, and we chose it to experience a different, more modern side of the city — it truly exceeded our expectations. The hotel is located in a very chic area, surrounded by high-end shopping and a vibrant nightlife scene, which we absolutely loved. Everything felt stylish, upscale, and perfectly positioned for exploring this part of Istanbul. We had a wonderful stay and will definitely be back for more. Highly recommended!

2026-02-06 • via Tripadvisor
çağrı • couple • tr
10
2026-01-28 • via Nuitee
Y
Yadgar • family_with_children • iq
9
2026-01-27 • via Nuitee
O
Oleg • couple • ru
8
2026-01-26 • via Nuitee
A
Alexander • extended_group • ch
10
Great experience! From check-in, to room service and the restaurant! Highly recommendable.
Pros:

The Brasserie and the Spago were excellent. Super-friendly staff and excellent food.

Cons:

Gym was ok, unfortunately in the cellar with now window.

2026-01-25 • via Nuitee
9
989urasb • Couples • Ankara
10
Lovely Three Nights in Istanbul
Pros:

We stayed at The St. Regis Istanbul for three nights as a couple and truly enjoyed every moment. The location in Nişantaşı is fantastic, with wonderful cafés, shops, and restaurants all around.

The food was consistently delicious, from breakfast to dining at Spgo, and added so much to the experience. The staff were genuinely kind and helpful and made us feel comfortable from the moment we arrived.

Overall, it was an easy, relaxing stay and we would definitely come back.

2026-01-24 • via Tripadvisor
M
Maryam • solo_traveller • gb
10
I definitely go back
Pros:

The location is perfect

Cons:

It was clean, close to everything

2026-01-23 • via Nuitee