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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Car hire
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Public Bath
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Pub crawls
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Bingo
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Private picnics
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Wine release events
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Japanese garden
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Fishing nearby
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Horse riding nearby
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Snow sports gear
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Guest education on local ecosystems and culture
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Lakefront Property with Stunning Views
Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.
Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.
Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.
An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.
To eat dinner at the property if not included in your booking, a reservation must be made in advance.
Please note, payment is due at check-in.
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Please note that some rooms do not have a view of Mount Fuji.
To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very nice outside onsen!
Bright, big room.
Nice bathroom.
The guy at the front desk told us to wait half an hour for a shuttle, even though I asked to order a taxi. He told us he couldn’t order one and just seemed too lazy to do it, telling me to get the app and call one myself. Arranging a taxi should be one of the most basic things a hotel desk helps you with. Kawaguchiko is a major tourist town, taxis and transport help are absolutely expected here.
We also requested a twin room with split beds, but they were pushed together when we arrived. While separating them myself, I found many hairs and a lot of dust between the beds. When I asked if they could clean it, the same guy seemed annoyed, though we did come back to a clean room
There was a weird rumbling noise outside the window the entire time, making it hard to sleep.
Request veggie options for breakfast if needed, as there are almost none at the prepared breakfast.
The hotel is pretty run-down and old, and smelled like years of cigarette smoke stored in the floors and walls.
Close to main area of town and the staff were super friendly and extremely helpful
The building is quite outdated, and the room smelt old and dusty. We had to leave our windows open all day to let some fresh air in, but even then the smell wouldnt budge.
Location by the lake was great and our room had a great view of Mt Fuji
Hotel is showing its age although it's clean
I saw that in the comments but I thought they were exaggerating, the location is great just by the lake my room had a Mount Fuji view, that depends on the weather of course, I was lucky to have a mostly clear view early in the morning, the staff in the restaurant was amazing.
The property it self is too old
Location and view from room.
Not a value for the price charged.
Traditionnel, propreté et environnement
RAS
食事が満足
エレベーターが遅い
スタッフさんの対応は、良かったです。
高額の割りにトイレが暖房便座でなくもちろんシャワー付きトイレでもなく、こんなホテルに泊まったのは初めてでした。
部屋の扉ののぞき窓もなく、畳はきしむし、敷居はギシギシ音がなるし、大浴場のマットはべたべただし、
最低のホテルでした。
料金がやすいならそれも仕方がないが、この価格では合わないと思いました。
料理もおいしくなく、これなら外で食べて食事なしのプランの方がよかったと思いました。
二度と利用することは無いと思いました。
Location, stop 6 of the Red line, walking distance from the Ropeway.
The onsen facility was great.
The view from room 301, lake on one and Mount Fuji on the other side!
The restaurant: haute cuisine and very attentive service (even though I barely ate cuz they don't cater to vegetarians with this sort of cooking style).
The tatami in our room was either badly worn out or dirty. Can't say. The ventilation system in our toilet was defective. We kept getting cigarette smoke and kitchen smell in room from it. The first yukata and a face towel we found in the room were dirty but when we informed the staff they were immediately replaced.
スタッフの対応最高です。
温泉の混雑状況をリアルタイムでわかればもっといいとおもいます！
Location
Extra cost to rent a bath suit for onset.
夕食が想像以上によかった
大食いの息子もお腹いっぱいになるほど量も多く、大満足だった
部屋の入り口が狭すぎて入るのに大変だった
トイレのドアがしまらなかった
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