Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2575 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
K
Katrina • couple • au
10
Great stay - comfy futon beds and lovely onsen
Pros:

Onsen and facilities

2026-02-14 • via Nuitee
S
Si • family_with_children • fr
8
Pros:

早餐美味，位置方便

2026-02-13 • via Nuitee
K
Ko Wei • extended_group • tw
7
2026-02-13 • via Nuitee
R
RYUICHI • couple • jp
8
2026-02-10 • via Nuitee
ジェウォン • extended_group • jp
7
Pros:

河口湖のすぐ前で、公園も近かったのでお散歩するには良かった。
大浴場も露天風呂もキレイで清潔だったので凄く良かった。

Cons:

場所的に回りに何も無いので、夜ご飯をホテルに頼まないと夕飯は困る。
部屋がリニューアルされて凄くキレイが、新しい家の匂いがきつかったので、敏感な人たちは厳しいかも。

2026-01-31 • via Nuitee
S
SAYOKO • extended_group • jp
7
2026-01-30 • via Nuitee
L
Lucas • extended_group • fr
8
2026-01-28 • via Nuitee
S
Scott • solo_traveller • au
8
2026-01-28 • via Nuitee
G
Guy Neil • extended_group • hk
8
2026-01-28 • via Nuitee
G
Glenn • couple • au
9
Waking up to a clear view of mt Fuji was amazing (we were so lucky) a very traditional stay, thanks.
Pros:

Location and view from the room was sensational, the onsen was good and large (outdoor one was closed one day as it was too cold but opened the next). The traditional breaky was beautifully presented and was a great experience. It’s an older place but had charm.

2026-01-28 • via Nuitee
T
Trishali • couple • in
1
Not so good
Pros:

Only best thing is they provide shuttle service.

Cons:

Resturant system is so different it is not available for all we have to book prior . No water bottles provided , Not even coffee sachet provided , massager facility is also paid

2026-01-28 • via Nuitee
P
park • extended_group • jp
6
2026-01-26 • via Nuitee
Z
Zihyang • couple • tw
9
2026-01-26 • via Nuitee
P
Pedro Carlos • extended_group • br
8
Pros:

Localização e café da manhã

2026-01-26 • via Nuitee
S
Shari • solo_traveller • my
9
2026-01-25 • via Nuitee
M
MASAHIRO • couple • jp
6
2026-01-25 • via Nuitee
R
Roland • couple • sk
10
2026-01-25 • via Nuitee
S
Samy • solo_traveller • fr
5
Pros:

Emplacement

Cons:

Onsen non fonctionnel, tout payant

2026-01-25 • via Nuitee
T
Tomoaki • couple • jp
8
2026-01-25 • via Nuitee
Y
Ye • extended_group • sg
7
Pros:

NA

Cons:

NA

2026-01-22 • via Nuitee