Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Location

Guest Reviews

7.5
Based on 3020 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
K
KOORIYAMA • solo_traveller • jp
6
Pros:

お風呂

Cons:

椅子が硬い

2026-08-30 • via Nuitee
C
CHUI YING • solo_traveller • hk
9
2026-08-29 • via Nuitee
S
shinsuke • solo_traveller • jp
5
2026-08-29 • via Nuitee
佐藤 • extended_group • jp
6
良かった
Pros:

湖の前で富士山も見えて景色が素晴らしかった。

Cons:

施設が古い

2026-08-29 • via Nuitee
K
Kenichi • solo_traveller • jp
6
コスパが高い
Pros:

部屋が改装されていて綺麗だった

Cons:

一人宿泊で布団が二つは何故？、狭い部屋が布団で埋まってかえって不便。
欲を言えば洗面の場所が悪く使い勝手が悪いいっそトイレ内に入れた方が便利

2026-08-29 • via Nuitee
H
HIROFUSA • couple • jp
9
最適解の一つ
Pros:

・食事
・経観
・食事
・コスパ

Cons:

特に無し

2026-08-28 • via Nuitee
P
Pei-Ling • extended_group • tw
8
2026-08-28 • via Nuitee
Y
yoshiyuki • solo_traveller • jp
3
残念
Pros:

食事は満腹
日本食でした。

Cons:

部屋の下がボイラー室でボーボーうるさい。
部屋から富士山が見えない

2026-08-28 • via Nuitee
P
Pei-Ling • family_with_children • tw
8
2026-08-28 • via Nuitee
T
toru • extended_group • jp
4
2026-08-28 • via Nuitee
脇永 • couple • jp
10
2026-08-27 • via Nuitee
T
Tuğba • couple • cz
10
2026-08-27 • via Nuitee
N
NAOMI • solo_traveller • jp
7
Pros:

富士山をお部屋からみることが出来て良かった

Cons:

トイレが壊れていて水がすぐに止まらず　止まるまで確認した

2026-08-26 • via Nuitee
A
Alejandra • solo_traveller • co
10
Pros:

La hermosa vista desde la ventana y sus cómodas bañeras

2026-08-26 • via Nuitee
G
Gabriela • extended_group • ar
5
Pros:

Lindo hotel, tiene hermosa vista y ubicación cerca del lago. Lamentablemente no tuvimos una buena experiencia con la recepcionista, no sentimos un buen trato de su parte. Además en la habitación habia mal olor

2026-08-25 • via Nuitee
N
Noreen • family_with_children • us
4
Pros:

Onsen and breakfast

Cons:

Its old and stinky. I can smell cigarettes anywhere

2026-08-25 • via Nuitee
S
SungHo • solo_traveller • kr
10
2026-08-25 • via Nuitee
J
Janet • solo_traveller • us
10
Pros:

The onsen

2026-08-24 • via Nuitee
A
Alexander • solo_traveller • gb
8
2026-08-24 • via Nuitee
S
shigeyuki • couple • jp
2
がっかりな部屋にあたってしまった。
Pros:

朝夕とも食事は美味しかった

Cons:

最悪のロケーションだった、予め部屋情報を載せてほしい。（232号室）
畳が汚すぎです、取り換えましょう。
食事の時に飲み物を注文できるようにしてほしい。

2026-08-24 • via Nuitee