Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2849 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
R
Rarara solo_traveller jp
10
2026-06-27 via Nuitee
F
franck couple fr
8
2026-06-24 via Nuitee
伊藤 solo_traveller jp
1
Cons:

シャワートイレがない
夜中に従業員が騒がしい

2026-06-23 via Nuitee
K
Kanamori solo_traveller jp
6
Cons:

室内ライト消灯用のリモコンがない。
エアコンのリモコンの反応が悪すぎて、温度調整がうまく行かず、とても寒かった。

2026-06-20 via Nuitee
H
Hazel family_with_children mx
9
Pros:

La ubicación definitivamente vale toda la pena, nos tocó nublado al día siguiente pero sí fue posible ver el Monte, la experiencia del Onsen es increíble además del desayuno 100% tradicional. Si llegas a la estación, acércate al módulo de información turística y ellos amablemente marcan al hotel para que vayan por ti.

Cons:

Sí es un cuarto muy chiquito pero creo que igual va con la experiencia japonesa...

2026-06-20 via Nuitee
M
Manon couple fr
8
Bon rapport qualité prix, emplacement très pratique, très belle vue, chambre avec tatami immersion très sympas. Le onsen
Cons:

Hôtel à option, même une brosse à dent est payante. Je voyage régulièrement et dans beaucoup d’hôtel et d’habitude c’est gratuit à l’accueil.
Il manque une fontaine à eau avec gobelet après le onsen.

2026-06-19 via Nuitee
F
Frank solo_traveller nl
9
Pros:

very close to a handy busstop; The Onsen (Japanese hot bath) was an unexpected bonus. I did not join the meals so no opinion on that topic.

2026-06-17 via Nuitee
R
Rellie solo_traveller au
8
2026-06-17 via Nuitee
M
MARIA HELENA family_with_children co
7
Pros:

What we loved the most was the breakfast—a solid 10 out of 10! The traditional Japanese food was spectacular and delicious. It is a traditional hotel with very comfortable tatami floor beds, perfect for anyone who doesn't mind sleeping on the floor. The views of the lake and Mount Fuji from the hotel and its surroundings were beautiful

Cons:

Knowing that it is an older hotel, it is clear that it needs an urgent renovation. The walls in the rooms are very thin, so you can hear everything from the adjacent rooms, and occasionally, there was a bad smell coming from the toilet

2026-06-16 via Nuitee
A
Ai solo_traveller jp
7
Pros:

高くて良いホテル、安くて良いホテル、色々あると思います。

設備やクオリティーの高さ、…

私は結居心地良かったです。
昭和生まれだからか、どこかほっとしました。  


スタッフの人たちの対応(マニュアルにはない時のとっさの受け答えなど)そのホテル全体の雰囲気がお客さんたちを心から受け入れいれてくれてたら、それが自然とお客さんにも伝わるのかな。

2026-06-15 via Nuitee
C
Christelle solo_traveller fr
10
Pros:

La vue sur le lac depuis notre chambre, le calme de l'hôtel ainsi que la taille des la chambre, le fait que le trajet à pieds depuis la gare soit calme et agréable, le onsen

Cons:

Rien

2026-06-15 via Nuitee
F
fook solo_traveller my
10
2026-06-14 via Nuitee
C
CHIHIRO solo_traveller jp
10
2026-06-14 via Nuitee
H
Hiroyosi couple jp
3
2026-06-14 via Nuitee
I
Ilse family_with_children se
8
View of My Fuiji nearby one of the 7 lakes
Pros:

Spectacular views of Mt Fuiji, we were so lucky. Nearby by the lake we enjoyed the sunset looking at this mountain. Breathtaking. The onsen is small but cozy, both inside and outside. The bikes we’re for rent outside. Kind owners, clean and friendly. Rooms felt authentic, with high tech toilets 😅

Bike tour round the lake is highly recommended

Cons:

A bit of a walk to the train station, but there is a buss if you want to be quick.

2026-06-13 via Nuitee
A
Acosta Murcia solo_traveller co
10
El lugar ideal para descansar
Pros:

Es maravilloso, te sientes transportado en el tiempo . Tiene una excelente ubicación frente al lago Kawaguchi y desde ahí pudimos ver el monte Fuji.
El onsen es espectacular 👌
La comida fue una auténtica experiencia japonesa
Definitivamente un lugar para descansar

Cons:

Sin queja

2026-06-13 via Nuitee
R
RUI couple jp
10
2026-06-12 via Nuitee
B
barbara couple cl
6
frendly staff, old hotel, good location
Pros:

i liked the big rooms
i liked the location
i liked the futton

Cons:

re rooms were old and had details like a ripped curtain and torn wallpaper that affected the appearance of the room

2026-06-12 via Nuitee
K
Karine couple fr
9
Séjour agréable et atypique
Pros:

L’emplacement était super

Cons:

L’ascenseur était en panne
Et dommage qu’on est été mal renseigné sur le petit dej très traditionnel car nous n’avons rien aimé

2026-06-12 via Nuitee
A
Angel Angel Angel solo_traveller sg
9
Great stay @ Royal Hotel Kawaguchiko
Pros:

Love the quietness, relax & cool weather!
Love the location of our room with Lake view and Mt Fuji view.
Love the 2 days of breakfast!
Love the hospitality of the staffs!
Love the cafe, food, bento, marts and walkable distant to Kawaguchiko station.
Love the indoor and outdoor Onsen available.

Cons:

Jun not the perfect view of Mt Fuji!
But we managed to have a glimpse of thr Tip of Mr Fuji daily! wonderful!

2026-06-11 via Nuitee