Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Excellent food
Nice amenities
Cons:
High prices
Room AC issues
Inconsistent service in some areas

Categories

Cleanliness
9
Rooms were clean with great views.
Service
9.5
Incredible experience thanks to attentive and friendly staff.
Location
9.5
Great location to walk to bars and restaurants.
Room Quality
8.5
Rooms were nice, though some had issues like AC not working.
Amenities
9
Great rooftop pool and facilities.
Value for Money
8.5
Price was mentioned as high in some reviews.
Food and Beverage
9
Excellent food and service with great options.
Overall Experience
9
Overall, a wonderful stay with fantastic moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:01

Property Description

Luxurious Amenities
The Westin Austin Downtown offers a rooftop pool bar and an on-site restaurant, providing guests with a taste of the vibrant Austin scene right at their doorstep. Premium rooms boast stunning views of downtown Austin, ensuring a memorable stay.

Culinary Delights
Indulge in American Southern cuisine and a Friday brunch at Stella San Jac, the hotel's restaurant, bar, and lounge. For a more relaxed atmosphere, head to Azul, the 20th-floor pool bar, offering light bites and handcrafted cocktails with breathtaking city views.

Convenience and Comfort
From a rooftop pool to a 24-hour front desk and business center, The Westin caters to all your needs. Additionally, guests can take advantage of the on-site mini-market, dry cleaning service, and laundry service for a stress-free stay.

Experience the best of Austin at The Westin Austin Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 59 per day.

Location

Guest Reviews

9
Based on 545 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
M
Mariela • couple • ar
10
2026-06-26 • via Nuitee
M
Muñoz • family_with_children • us
10
Excelente
Pros:

La ubicación, la habitación, la piscina todo en general

Cons:

Un poco reducido la zona de valet parking pero entendible por la ubicación

2026-06-25 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Location

Cons:

N/A

2026-06-25 • via Nuitee
M
mengying • couple • us
10
2026-06-24 • via Nuitee
C
Caren • solo_traveller • us
6
Cons:

Very expensive

2026-06-21 • via Nuitee
L
Latesha • couple • us
3
Don’t stay here. The appearance right out front will make you upset.
Cons:

Some of the outlets didn’t work, the television didn’t work and some of the heaters didn’t work on the rooftop. All of these things should have been working properly before we arrived based on the type of hotel it was. But this is why I enjoy staying at Airbnbs more often than not.

2026-06-19 • via Nuitee
P
Paul • extended_group • nl
10
Tophotel! Alles is hier goed.
Pros:

Dit hotel is perfect. De kamer, de bedden, de badkamer, de lobby bar, het restaurant, de locatie, de rooftopbar en pool en het personeel heel vriendelijk.

2026-06-18 • via Nuitee
D
David • couple • gb
10
2026-06-16 • via Nuitee
K
Kenneth • couple • us
10
2026-06-15 • via Nuitee
S
Sheretta • couple • us
1
2026-06-13 • via Nuitee
M
Mario • couple • us
10
2026-06-11 • via Nuitee
E
Esthefanig • couple • us
9
2026-06-03 • via Nuitee
J
Jan • couple • us
4
I expected more from this high end hotel
Pros:

Nothing special

Cons:

The tiny pool on the roof

2026-06-02 • via Nuitee
D
Deborah • couple • us
10
The stay was perfect just the shower backed up everytime I showered other than that I enjoyed everything else and I will
Pros:

Everything

Cons:

The shower was backed up

2026-06-01 • via Nuitee
K
Ken • couple • us
8
2026-06-01 • via Nuitee
M
Matt • couple • us
10
2026-05-30 • via Nuitee
E
Espindola • couple • mx
8
Cons:

the valet parking is very expensive

2026-05-22 • via Nuitee
H
Hanson • solo_traveller • us
9
The restaurant and bar made the stay more enjoyable.
Pros:

Location and vibe

Cons:

It would be a 10 however there was a marketing crew on my floor and had started their work earlier then I would like.

2026-05-22 • via Nuitee
R
Renny • solo_traveller • gb
10
Great location
Pros:

Great hotel and a great location. Loved the lively bar.

Cons:

Paper cups in the room

2026-05-17 • via Nuitee
J
Jessica • extended_group • gb
7
Pros:

Rooftop terrace was lovely with the pool.
Customer service has been good with payment issues

Cons:

Charges came out my account for incidentals when there was no issues, had to call to get the money returned. However the customer service has been helpful with this issue.
The bathrooms could be better

2026-05-16 • via Nuitee