Belle Epoque Hotel Victoria & Apartments

Hotels
8.5 (1623 reviews)
Äussere Dorfstrasse 2 , Kandersteg , ch
+41 33 675 80 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Pool cleanliness
Positions of plugs in room

Categories

Cleanliness
7.64
Some concerns regarding pool water cleanliness.
Service
9.11
Friendly and attentive staff consistently mentioned.
Location
9.15
Conveniently located near attractions and transport.
Room Quality
8.1
Rooms are clean and spacious, with minor concerns about some room styles being dark.
Amenities
8.63
Good amenities like a sauna, pool, and breakfast options.
Value for Money
8.09
Offers good value, but some items felt overpriced.
Food and Beverage
8.64
Very good breakfast options and generally positive dining experiences.
Overall Experience
8.61
A lovely stay overall with good character and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Centrally Located and Surrounded by Nature

Facilities for All Interests
The hotel offers a range of activities to cater to all guests. From a tennis court and swimming pool for the sporty types to biking and skiing options for outdoor enthusiasts, there is something for everyone. After a day of activities, guests can unwind in the sauna and steam bath, ensuring a relaxing stay for all.

Family-Friendly Amenities
Families are welcome at our hotel, with a children's playground available for the younger guests to enjoy. The cheerful atmosphere combined with Swiss hotel tradition creates a welcoming environment for families looking to create lasting memories together.

Book now to experience the perfect blend of nature, tradition, and relaxation at our centrally located hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.5
Based on 1623 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
B
Boeswald • solo_traveller • ch
8
Pros:

Die zentrale Lage ist toll, ebeso das Frühstück.

Cons:

Die Polstermöbel waren schmudlig, d.h. mit diversen Flecken.

2026-09-05 • via Nuitee
H
Henny • couple • nl
8
Erg goed
Pros:

Ontbijt was uitgebreid en erg goed op mooie locatie

Cons:

Wat ouder ingerichte kamers

2026-09-03 • via Nuitee
I
Ivan • family_with_children • ch
10
Amazing atmospheric hotel!!
Pros:

Great service, clean rooms and mountain view

2026-09-03 • via Nuitee
B
Bruna • family_with_children • pt
10
2026-09-03 • via Nuitee
S
Susi • solo_traveller • ch
9
2026-09-03 • via Nuitee
S
Stephan • couple • ch
9
2026-09-02 • via Nuitee
G
galant • solo_traveller • fr
10
2026-09-02 • via Nuitee
E
Erika • solo_traveller • us
9
Wonderful location, beautiful hotel.
Pros:

Great location! Cute rooms. Very nice lobby.

Cons:

Nothing!

2026-09-01 • via Nuitee
A
Aurélie • family_with_children • fr
9
Pros:

La vue, la literie confortable

Cons:

Les nuisances sonores des ventilations des salles de bain

2026-09-01 • via Nuitee
C
Chris • solo_traveller • gb
10
Great place to stay in Kandersteg
Pros:

Hotel lives up to the great location, stunning views. Swimming pool was a great addition to the average hotel here. Breakfast was incredible!

Cons:

It was all fantastic!

2026-09-01 • via Nuitee
U
Ursula • solo_traveller • de
4
Anstrengend, wenig erholsam.
Pros:

Blick in die Berge war schön. Badezimmer sehr klein, aber optisch ansprechend.

Cons:

Ruhestörung bis spät in die Nacht durch im Hotel ebenfalls stattfindende Veranstaltungen.
Kein Hotelpersonal ab 21 Uhr erreichbar. Auch unter den an der Rezeption bereitgestellten Telefonnummer nimmt niemand ab. Kein alternatives Zimmer auch bei Ruhestötung bis 3 Uhr nachts. Die Sorgfalt gegenüber Hotelgästen fehlt.
Alte, verschmutzte Möbel, z.B. fleckiger Sesselbezug.

2026-08-31 • via Nuitee
E
Esther • family_with_children • ch
9
Ich kann das Hotel nur weiterempfehlen, ich war rundum zufrieden.
Pros:

Vielfälltig und hervorragend. Sanfte Modernisierung und Beibehaltung des Charakters. Ich bin begeistert und werde das Hotel gerne weiter empfehlen.

Cons:

Keine Beanstandung.

2026-08-31 • via Nuitee
C
Christian • couple • ch
8
Nice old hotel with a nostalgic charme but overall well maintained. Very friendly staff!
Pros:

Very beautiful traditional old house. Very nice staff. Great location. Very good breakfast.

Cons:

Some spots could use a bit of renovation. The shower leaked and the walls had a bit of mould due to this leak already.
WiFi didn’t work in our room. Maybe because it was the last room on the hallway and far away from the router…

2026-08-30 • via Nuitee
S
samantha • couple • us
10
Pros:

Perfect location, friendly and helpful staff. Thoroughly enjoyed the breakfast each morning.

2026-08-30 • via Nuitee
H
Henry Leon • couple • de
10
Sehr angenehm und super Ausgangpunkt
Pros:

Perfekte Lage für Wanderungen zum und um den Oeschinensee. Frühstück war auch sehr vielfältig und lecker. Zimmer war schön mit sehr gutem Ausblick suf die Berge. Bad war gut, könnte aber auch bald mal etwas modernisiert werden. Vorhandenes Schwimmbad wurde nicht genutzt.

Cons:

Parkplätze inklusive wäre bei dem Preis angenehm aber da hat die Gemeinde Kandersteg halt eine andere Variante für die Parkplätze ausgewählt.

2026-08-30 • via Nuitee
S
shuolin • family_with_children • us
9
Comfortable
Pros:

Room size is just right, right in the middle of the town.

2026-08-29 • via Nuitee
R
Rolf Schönmann • solo_traveller • th
9
Pros:

Lage

2026-08-29 • via Nuitee
J
J • solo_traveller • ch
7
Pros:

die Lage und das Frühstücksbuffet!

Cons:

die Kaffeemaschine müsste auch geputzt werden

2026-08-28 • via Nuitee
A
ameena • solo_traveller • za
10
Pros:

Location, comfort, cleanliness, attention to detail, staff friendliness

Cons:

It would have been good to know before hand that we need to bring our own bath soap.

2026-08-28 • via Nuitee
J
Juliana • couple • br
10
Foram super atenciosos com nosso atraso de voo/trem, deixaram nossas chaves para entrar mais tarde. E também o café
Pros:

Lugar lindo e charmoso, localização boa pra trilhas e também o voucher para ônibus gratuito e desconto no teleférico.

Cons:

Cama de solteiras juntas que não funcionavam como uma só.

2026-08-27 • via Nuitee