Belle Epoque Hotel Victoria & Apartments

Hotels
8.5 (1443 reviews)
Äussere Dorfstrasse 2 , Kandersteg , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Pool cleanliness
Positions of plugs in room

Categories

Cleanliness
7.64
Some concerns regarding pool water cleanliness.
Service
9.11
Friendly and attentive staff consistently mentioned.
Location
9.15
Conveniently located near attractions and transport.
Room Quality
8.1
Rooms are clean and spacious, with minor concerns about some room styles being dark.
Amenities
8.63
Good amenities like a sauna, pool, and breakfast options.
Value for Money
8.09
Offers good value, but some items felt overpriced.
Food and Beverage
8.64
Very good breakfast options and generally positive dining experiences.
Overall Experience
8.61
A lovely stay overall with good character and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Centrally Located and Surrounded by Nature

Facilities for All Interests
The hotel offers a range of activities to cater to all guests. From a tennis court and swimming pool for the sporty types to biking and skiing options for outdoor enthusiasts, there is something for everyone. After a day of activities, guests can unwind in the sauna and steam bath, ensuring a relaxing stay for all.

Family-Friendly Amenities
Families are welcome at our hotel, with a children's playground available for the younger guests to enjoy. The cheerful atmosphere combined with Swiss hotel tradition creates a welcoming environment for families looking to create lasting memories together.

Book now to experience the perfect blend of nature, tradition, and relaxation at our centrally located hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for CHF 25 per person per night when using an existing bed.
    Children up to and including 15 years old stay for CHF 25 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 1443 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
A
Aurélie family_with_children ch
7
2026-07-18 via Nuitee
M
Mark couple us
10
Pros:

Showed up with no charger and they had one for me, life savers! Aside from that, location could not be better and from amenities to design and style of facility is immaculate

2026-07-18 via Nuitee
S
stoffel-abgottspon solo_traveller ch
7
2026-07-18 via Nuitee
E
Elize solo_traveller au
10
Pros:

The staff was friendly and helpful. The rooms were clean and comfortable. Perfect location.

Cons:

No fridge in the room.

2026-07-17 via Nuitee
D
daniel solo_traveller ch
6
Cons:

Sehr schmutzige Terrasse!
Das Wellnesse-Angebot konnte nich genutzt werden (ausgebucht), Preisleistungsverhältniss Mangelhaft.

2026-07-17 via Nuitee
G
Gary family_with_children gb
10
2026-07-17 via Nuitee
I
Ixone solo_traveller es
10
2026-07-17 via Nuitee
P
Paul solo_traveller nl
6
Pros:

Location and possibility for parking.
Nice pool.
Good breakfast!

Cons:

Bathroom ceiling too low, old squeeky beds, no air conditioning, no fridge in the room.
Noise and music from the terrace till late in the evening.

2026-07-17 via Nuitee
S
Sabrina family_with_children dk
8
2026-07-17 via Nuitee
E
Enno solo_traveller nl
10
2026-07-17 via Nuitee
D
Dmitrii couple ru
9
2026-07-16 via Nuitee
R
Ronja family_with_children ch
8
2026-07-16 via Nuitee
U
Ulrich solo_traveller ch
5
2026-07-16 via Nuitee
F
Faisal extended_group my
8
Cozy feeling in a quaint neighborhood.
Pros:

We arrived very late at night and had to leave early morning so we didn’t have enough time to experience the facilities. However we noticed they had a cozy lounge and reasonable breakfast was offered. Parking was not difficult but the area is a paid parking area. It’s in a nice quiet village which we liked. Lift is available so it’s helpful with luggage. The view from my room was also nice.

Cons:

Only minor issues like some glasses in the room was chipped we probably could’ve got it replaced but it was late night so we managed. Also there’s no AC in the room if that matters to you. We came in June and with the windows open it was ok.

2026-07-16 via Nuitee
M
Mujtaba couple gb
9
Amazing stay at great hotel
Pros:

Great stay at this hotel, the staff were very friendly and happy to help. The facilities of this hotel are really good from the outside, inside and balcony area very nicely decorated and kept clean. The room was spacious and clean, had everything we needed for a short stay. This hotel also provides guest pass with discounts to different things around the town and attractions. We stayed here for 2 days to hike the lake Oeschinen. Great location in a beautiful town with amazing views and lots to do.

2026-07-16 via Nuitee
A
Anne-Dominique solo_traveller ch
10
2026-07-15 via Nuitee
R
Rachida family_with_children fr
9
Très bien
Pros:

J’ai apprécié cette établissement, qui est un très bon rapport qualité prix
Simple mais efficace.
Petit déjeuner parfait .
Mon fils a beaucoup apprécié la piscine , notamment après les activités de montagne ce fut très appréciable.
J’ai aimé la simplicité du personnel et de leur gentillesse.
Une petite attention nous a été donné pour notre départ , des bouteilles d’eau bien fraîche .
Situation géographique excellente

Cons:

C’est un établissement qui mériterait un petite rafraîchissement.
Mais en même temps le prix est abordable on ne peut pas tout avoir !!!!

2026-07-15 via Nuitee
たつよ couple jp
9
2026-07-14 via Nuitee
B
Beate solo_traveller au
10
Incredibly beautiful hotel, great staff and located at the foot of oeschinesee!
Pros:

This hotel exceeded expectations beyond my wildest dreams! Located at the base of oeschinesee (the bluest lake I have ever seen), this hotel was one of the most incredible places I have ever been, I never wanted to leave! The room was lovely and featured a panoramic view of the surrounding mountains and nature, the staff (especially the front desk woman) were exceptionally kind, friendly and helpful. The pool was magnificent and also had panoramic views of the beautiful surrounding nature, pine trees, garden and mountains. It was a warm pool, so staying there to relax after hiking all day with the lovely views was the highlight of my stay! So beautiful!!! The breakfast was incredibly vast and delicious, there were so many options and different types of coffee to drink! The dining room felt like the inside of a palace and also had mountain views. Located just a 15 minute walk from the oeschinesee cable car was convenient and once you get to the lake, you will have a wonderful experience there too (so many incredible, breathtaking hikes to do). The town of kandersteg itself is very quaint, cute and welcoming: I loved the people, nature and ease of access. This was such an incredible lovely stay and I will definitely be returning soon!

Cons:

Loud upstairs neighbours, kept stomping around but this didn't impact my stay at all.

2026-07-14 via Nuitee
N
Neacșu solo_traveller ro
10
2026-07-14 via Nuitee