Hôtel de Gruyères

Hotels
8.2 (1573 reviews)
Ruelle Des Chevaliers , Gruyères , ch
+41 26 921 80 30

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.2
Based on 1573 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
D
DOMINIQUE • extended_group • fr
8
Pros:

L’emplacement, le restaurant avec une belle vue et personnel accueillant

Cons:

Manque climatisation

2026-08-28 • via Nuitee
H
Heike Maria • solo_traveller • de
10
2026-08-27 • via Nuitee
M
Martin • solo_traveller • de
8
2026-08-27 • via Nuitee
S
Sonia • solo_traveller • fr
9
2026-08-26 • via Nuitee
A
Ana • family_with_children • gb
10
Wonderful staff and location.
Pros:

Location is absolutely unparalleled. Staff are wonderful. Breakfast is decent. Room is cozy and cute. My dogs were welcome. The restaurant next door does a lovely fondue. I like the room artwork.

Cons:

The rooms are very bright with curtains closed so if you travel with kids bring a stick on black out blind. Hot air balloons and planes pass regularly which is nice to watch.

2026-08-26 • via Nuitee
A
anne sophie • solo_traveller • fr
9
Pros:

Localisation exceptionnelle, et chambres très bien tenues ! Le restaurant à côté offre une vue imprenable sur les montagnes !!

2026-08-26 • via Nuitee
E
Elizabeth • couple • au
9
2026-08-24 • via Nuitee
S
Stéphane • solo_traveller • ch
5
L’hôtel a un urgent besoin de restauration fenêtre à changer
Pros:

Emplacement

Cons:

Peu de parking j’ai dû payer le mien
Chambre trop petite et trop chaude
Cage d’escalier pas isolée donc bruyante il faut changer au moins les portes
La salle de restauration il n’y a pas assez de place pour le buffet

2026-08-23 • via Nuitee
A
ANDRE • solo_traveller • fr
8
Pros:

Accueil ...situation

Cons:

Confort basique des chambres. Manque de prises electriques. Pas d’oreillers supplémentaires

2026-08-22 • via Nuitee
N
natacha • solo_traveller • ca
9
Pros:

Très près du centre piétonnier.
Belle vue des pâturages et montagnes

Cons:

Rien

2026-08-21 • via Nuitee
E
Edoardo • family_with_children • it
9
2026-08-20 • via Nuitee
A
Alexandra • solo_traveller • fr
8
Pros:

Personnel et emplacement très bien.

Cons:

Petit bémol sur l équipement je conçoit qu il n y ai pas de climatisation, mais le ventilateur était un petit peu trop faible pour etre efficace c est dommage.. sinon très bon hôtel

2026-08-19 • via Nuitee
S
Susanna • couple • it
9
2026-08-19 • via Nuitee
J
Judith • solo_traveller • es
7
Rústico
Pros:

Lo mejor del hotel la ubicación. Pero sólo si pillas plaza de parking

Cons:

Es un hotel antiguo y está en medio de la naturaleza pero le falta limpieza. Muchos bichos en la habitación. El desayuno muy flojo por el precio. Nosotros tuvimos suerte con el parking pero si no lo hubiéramos tenido la puntuación bajaría porque sería realmente incómodo. Sin aire acondicionado aunque nos proporcionaron dos ventiladores

2026-08-17 • via Nuitee
A
antoni • family_with_children • es
5
Cons:

Aquest Hotel el conec molt bé. Hi he estat moltes vegades. Ara necessita urgentment una renovació de mobles, llits, etc... Està molt ben ubicat però en els hotels s'hi ha d'invertir més. Estant a Gruyeres hauríen de saber que les vaques no es poden munyir tant.....

2026-08-17 • via Nuitee
H
Hofstetter • solo_traveller • ch
8
2026-08-16 • via Nuitee
A
Anneo • couple • ch
10
2026-08-16 • via Nuitee
Y
yuji • solo_traveller • jp
9
静かな山あいの宿
Pros:

グルイエールの入り口そばにありロケーションが良い。駐車場が敷地内にある。眺めが良い。朝食が種類が充実。夕食はグルイエールのレストランで、歩いて5分ほど。

Cons:

入り口からエレベーターまでの間に階段があり、荷物が重いと大変。

2026-08-15 • via Nuitee
D
Dutica • extended_group • ro
10
2026-08-14 • via Nuitee
N
Nicolas • couple • be
7
Pros:

Proximité avec le château

Cons:

Chambres vieillottes et petit lit

2026-08-13 • via Nuitee