Hôtel de Gruyères

Hotels
8.2 (1543 reviews)
Ruelle Des Chevaliers , Gruyères , ch

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.2
Based on 1543 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
P
Pascaline couple fr
9
2026-08-08 via Nuitee
A
Antonio couple it
5
2026-08-08 via Nuitee
V
Valérie solo_traveller fr
8
Pros:

Super bien situé, l'hôtel est agréable avec une vue magnifique. Les places de parking sont peu nombreuses mais on a pu se garer malgré tout.

Petit déjeuner et restaurant sur place, plus deux restaurants dans Gruyère.

Les chambres ont un petit côté rétro très sympa.

2026-08-08 via Nuitee
L
Leonardus solo_traveller nl
9
2026-08-06 via Nuitee
C
catherine couple fr
8
Sympa
Pros:

L’emplacement à l’entrée du village est un plus et la vue sur le château depuis les chambres et la terrasse du petit déjeuner
Le personnel au petit soin

Cons:

Un peu vieillissant , pas d’équipement spécifique et le hammam hors service
Du coup hôtel assez cher en fait

2026-08-05 via Nuitee
D
Decker solo_traveller fr
8
2026-08-04 via Nuitee
A
Alexandra family_with_children ch
5
Lovely staff, beautiful views but an old building and cramped space for family of 4
Pros:

The staff were lovely - in particular the breakfast staff were incredibly helpful and patient with guests. The location and views of the mountains and surrounding area are also magnificent.

Cons:

We opted for the hotel as we wanted a bit of the chalet vibe rather than a super polished room, however the whole building felt a bit tired and run-down. They're clearly doing the best with what they have, everything is clean, the linens are nice but the room felt cramped for our family of 4 compared to the photos and felt overpriced for the state of the hotel.

2026-08-04 via Nuitee
P
Philippe solo_traveller fr
9
Découverte de Gruyères et du fromage qui n’a pas de trou.
Pros:

Le calme et la localisation. On profite au mieux de ce joli village typique qu’est Gruyères

Cons:

Peu de parking gratuit

2026-08-03 via Nuitee
M
marca solo_traveller fr
8
Pros:

La position de l hôtel et le caractere de ce dernier

Cons:

Pas de clim....

2026-08-03 via Nuitee
N
nicole solo_traveller fr
10
Pros:

Personnel très gentil et serviable. Emplacement idéal. Trés bonne table. Superbe étape à ne pas manquer.

2026-08-02 via Nuitee
R
REBECA solo_traveller es
7
Pros:

Preciosas vistas, camas cómodas, ascensor, habitación muy amplia, personal de recepción muy amable, hotel muy bien ubicado junto al pueblo.

Cons:

Anuncian parking gratis pero unos días antes de llegar me enviaron un correo advirtiendo de que sólo cuentan con ocho plazas de aparcamiento que, una vez allí, comprobamos que siempre estaban ocupadas por otros huéspedes por lo que tuve que pagar para aparcar el coche en el aparcamiento público que está al lado (sabiendo esto, habría reservado en otro alojamiento). Aparte, la habitación no era acogedora ni estaba bien cuidada, necesitaría labores de mantenimiento y limpieza (por ejemplo, el sofá estaba lleno de manchas, lo cual da mala impresión). Además fue una pena que nos tocara una habitación abuhardillada ya que limitaba mucho la vista a través de la ventana. En general me pareció caro para el estado de la habitación, esperaba más.

2026-07-24 via Nuitee
R
Raphael solo_traveller ch
9
Pros:

Le personnel et le charme du lieu

Cons:

La climatisation etait un ventilateur

2026-07-23 via Nuitee
T
Torsten extended_group se
10
2026-07-23 via Nuitee
A
Ali couple tr
8
2026-07-22 via Nuitee
A
Anna family_with_children se
7
2026-07-21 via Nuitee
H
Hans couple ch
9
Gute Lage , freundliches Personal ,sehr gutes Frühstück
Pros:

Gute Lage

2026-07-21 via Nuitee
M
Monika extended_group ch
4
Für eine Nacht in Ordnung
Pros:

Frühstück und Lage Freundlichkeit Personal

Cons:

Komfort

2026-07-21 via Nuitee
K
Kajogu Safaris Ltd. solo_traveller ch
6
2026-07-20 via Nuitee
A
Antonio solo_traveller ch
8
2026-07-17 via Nuitee
M
María extended_group ch
9
2026-07-16 via Nuitee