Hôtel de Gruyères

Hotels
8.2 (1374 reviews)
Ruelle Des Chevaliers , Gruyères , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 40 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1374 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
D
David • couple • ch
8
alles gut
Pros:

alles gut

Cons:

alles gut

2026-03-23 • via Nuitee
B
Bettoni • couple • fr
10
2026-03-23 • via Nuitee
T
Tereza • couple • ch
6
2026-03-22 • via Nuitee
N
Nichola • couple • au
9
Beautiful location with lovely reception staff
Pros:

Great location, lovely staff

Cons:

NA

2026-03-22 • via Nuitee
A
Antoine • extended_group • fr
10
2026-03-21 • via Nuitee
D
Daniel • couple • ch
9
2026-03-20 • via Nuitee
R
Rébécca • couple • fr
10
2026-03-18 • via Nuitee
Y
Yvonne • couple • fr
10
Se sentir vraiment accueilli et là bienvenue
Pros:

L’accueil fantastique et chaleureux, l emplacement exceptionnel et l’emprunt déjeuner 😍

Cons:

Rien

2026-03-14 • via Nuitee
C
cecile • couple • fr
10
Pros:

Bon petit déjeuner. Belle vue. Tout va bien

2026-03-13 • via Nuitee
C
CHABOD • couple • fr
8
Pros:

Emplacement, propreté, personnel aimable

Cons:

Sauna/ hammam ouvert jusqu'à 17h30, plus tard serait le top !

2026-03-12 • via Nuitee
M
Marina • couple • ch
8
Rundum gelungen und wir würden wieder buchen!
Pros:

Schön eingerichtetes Zimmer, grosses Badezimmer mit Badewanne. Die Lage vom Hotel ist sehr gut, direkt beim Eingang vom Städtchen und somit ruhig gelegen. Wir konnten kostenlos beim Hotel parkieren, direkt unterhalb vom Hotel wäre aber sogar ein grosser Parkplatz. Das Frühstück hat unsere Erwartungen absolut übertroffen. Alles war frisch zubereitet und wirklich einfach nur grossartig!

Cons:

Das Zimmer war recht klein. Duschvorhang im Badezimmer dürfte ausgewechselt werden.

2026-03-09 • via Nuitee
M
Magali • family_with_children • fr
8
Bon séjour
Pros:

Emplacement
Petit déjeuner
Calme

Cons:

Joints de salle de bain à refaire
Pas de poubelle dans le Sdb
Pas de place de parking suffisante et devoir payer le parking de 16/18h et de 8/11h alors que certains ne payent pas: cela créer une différence entre les hôtes

2026-03-08 • via Nuitee
R
Ruth • couple • ch
8
2026-03-07 • via Nuitee
T
Tatiana • couple • ch
8
2026-03-07 • via Nuitee
S
Sarah • solo_traveller • ch
7
Hôtel bien placé
Pros:

Je remercie l amabilité de la réceptionniste du.jeudi par contre dommage de mettre les chambres a coté quand l hôtel est à moitié rempli se faire réveiller par les voisins et leur tv à 7h du mat quel manque d éducation 🤨🤨

Cons:

Le service de la dame Péruvienne au resto du Chalet elle avait pas l air d avoir envie de travailler .......

2026-03-06 • via Nuitee
S
STEPHAN • couple • ch
8
2026-03-04 • via Nuitee
M
Marika • couple • ch
9
Pros:

Fantastic location, comfortable rooms, very clean and a surprisingly wide range of facilities.
Breakfast was delicious and consisted of some of the local specialties and home made treats, which was a pleasant bonus.
Staff are friendly and very helpful - special thanks goes to Anna at the reception desk for her warm hospitality, helpful tips and general good humor. Interactions with her made all the positive difference in our stay.

Cons:

Perhaps something can be done to improve soundproofing in the rooms, as you can definitely hear other guests checking into their rooms in the common areas.

2026-03-03 • via Nuitee
K
Kevin • couple • ch
10
Pros:

Tout

Cons:

Rien

2026-03-03 • via Nuitee
S
Sebastien • couple • ch
8
2026-03-01 • via Nuitee
A
Alessia • couple • ch
8
Sehr nett und gemütlich, aber ein wenig in die Jahre gekommen
Pros:

Sehr nettes Personal, sehr leckeres Frühstück, gratis Spa

Cons:

Die Ausstattung im Hotel war alt, das eine Sofa hatte Flecken, was eklig war.

2026-03-01 • via Nuitee