Hôtel de Gruyères

Hotels
8.2 (1520 reviews)
Ruelle Des Chevaliers , Gruyères , ch

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 40 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1520 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
A
Antonio • solo_traveller • ch
8
2026-07-17 • via Nuitee
M
María • extended_group • ch
9
2026-07-16 • via Nuitee
N
Nadia • couple • ch
9
Pros:

Lokale Produkte zum Frühstück
Ventilator im Zimmer

2026-07-15 • via Nuitee
L
Lynn • extended_group • au
8
2026-07-15 • via Nuitee
M
Max • couple • fr
6
Super emplacement mais chère pour les équipements et la chambre
Pros:

Le personnel est très agréable et l emplacement est top

Cons:

Pas de climatisation, propreté limite.

2026-07-14 • via Nuitee
S
Sina • couple • de
7
2026-07-11 • via Nuitee
E
Emma • family_with_children • fr
9
2026-07-11 • via Nuitee
S
Sandrine • couple • ch
7
2026-07-10 • via Nuitee
N
Nathalie • solo_traveller • ca
7
Charmant cachet dans un lieu médiéval
Pros:

L’emplacement et le cachet

Cons:

Pas d’air climatisé

2026-07-10 • via Nuitee
M
Maryline • solo_traveller • ch
10
Pros:

Merci équipe super sympa,

2026-07-10 • via Nuitee
F
Feliks • family_with_children • fr
9
Pros:

The hotel is located right in the center of the historic town, not far from the cheese museum. The rooms are decent; there is a mountain view, and it is very quiet at night. I appreciated that they put a fan in the room during the hot weather! There is a nice sauna area. Breakfast wasn't amazing, but it was acceptable. There are restaurants in the hotel, though we dined in town, so I can't share an opinion on them. However, since you are in the cheese capital, cheese features on every menu! Parking is available right next to the hotel.

2026-07-10 • via Nuitee
B
BRUNO • family_with_children • fr
9
Pros:

emplacement, petit déjeuner

2026-07-09 • via Nuitee
M
Marilia • solo_traveller • ch
10
2026-07-09 • via Nuitee
J
Judith • couple • ch
8
sehr angenehm
Pros:

kleines Zimmer grosses Frühstück
mit regionalen Produkten und sehr fein

Cons:

Zimmer sind klein und könnten ein Fresh Up gebrauchen

2026-07-07 • via Nuitee
Z
Zakarias • solo_traveller • ch
5
Pros:

Die Lage, das Frühstück, das Personal war sehr freundlich.

Cons:

Das Zimmer im Dachstock war leider viel zu heiss. Die Nachmittags- / Abendsonne hat das Zimmer dermassen aufgeheizt, dass es nicht möglich war angenehm zu schlafen.
Vorschlag: Fensterläden vorgängig schliessen, mobile Klimaanlage

2026-07-06 • via Nuitee
R
René • couple • fr
10
Calme et gentillesse
Pros:

L’emplacement l’accueil et la gentillesse du personnel.

Cons:

Rien

2026-07-04 • via Nuitee
F
Francesco • solo_traveller • ch
7
Pros:

Posizione, colazione, pulizia, personale gentile e disponibile

Cons:

In camera manca l'aria condizionata ed il ventilatore con il caldo così forte serve a poco, potrebbero prendere provvedimenti per l'alto numero di mosche che girano in zona

2026-07-01 • via Nuitee
L
Laura • couple • ch
7
2026-07-01 • via Nuitee
D
David • couple • ch
8
This is a pleasant place to stay.
Pros:

Location. Relaxing. Has its own parking, this is a bit tight but is okay.

Cons:

No air conditioning, although there was a large fan in the room.

2026-06-30 • via Nuitee
L
Labastida • solo_traveller • ch
10
Pros:

The hotel is amazing!
The location is divine, surrounded by nature, amazing sightseeing and clean air

We loved our stay there! The staff was not only helpful but very friendly and kind. They gave us amazing recommendations and tips for our trip.

The breakfast was delicious! If you have the opportunity to reserve it, please do! All products are local and absolutely tasty

We would love to go back one day in the future:)

2026-06-29 • via Nuitee