Portals Hills Boutique Hotel

Hotels
9.5 (262 reviews)
Calle Seguí 4 , Portals Nous , es

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful decor and views
Cons:
Uncomfortable beds
Some cleanliness issues

Categories

Cleanliness
8.94
Some issues with bathroom cleanliness noted, but generally clean.
Service
9.99
Staff were described as exceptional and going above and beyond.
Location
9.45
Position slightly out of town, but easy access via taxi and close to beaches.
Room Quality
8.9
Rooms were aesthetically pleasing but beds were reported to be less comfortable.
Amenities
9.93
Great amenities including a lovely pool area and good dining options.
Value for Money
8.89
Considered pricey for some services and some room quality issues.
Food and Beverage
9.94
High quality of food with excellent breakfast options mentioned.
Overall Experience
9.99
Guests had a great experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:25

Property Description

Luxurious Accommodation with Stunning Views

Chic Decor and Modern Amenities
Step into sophistication with chic decor, free WiFi, and a private balcony offering breathtaking sea views. Relax in the spacious accommodation equipped with an iPod dock, flat-screen TV, and a minibar. Indulge in the lavish private bathroom featuring a hairdryer and plush bathrobes. Upgrade to suites boasting Fendi furniture, a roof terrace, and a private lift for the ultimate luxury experience.

Premium Facilities for Ultimate Relaxation
Unwind at the modern fitness centre, pamper yourself at the wellness lounge, and enjoy personalized service with the concierge. Take a refreshing dip in the outdoor pool surrounded by lush gardens or sip cocktails at the pool bar. End your day dancing the night away at the on-site night club.

Experience luxury at its finest at Portals Hills Boutique Hotel - book now for an unforgettable stay!

Important information:

Any extra bedding is upon request and needs to be confirmed by the hotel. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Nov 10, 2025 until Sun, Mar 1, 2026
Bar is closed from 2026-03-01 until 2025-11-10
Swimming pool: Closed from Mon, Nov 10, 2025 until Sun, Mar 1, 2026
Fitness center is closed from 2026-03-01 until 2025-11-10
Spa/wellness center is closed from 2026-03-01 until 2025-11-10

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 125 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 262 reviews
Cleanliness: 8.94
Service: 9.99
Location: 9.45
Room Quality: 8.9
Amenities: 9.93
Value for Money: 8.89
Food and Beverage: 9.94
Overall Experience: 9.99
B
Bettina • extended_group • ch
9
2026-01-19 • via Nuitee
M
Marie-Helene • couple • mc
10
Excellent
Pros:

Tel bel Hôtel Moderne, la décoration des chambre top! Belle salle de bain avec les produits « Bulgari », terrasse sur la mer, la piscine…
Toutes les installations parfaites!!!

Cons:

Rien

2026-01-19 • via Nuitee
C
Corinne • extended_group • ch
10
Pros:

Unterkunft war sehr schön, das Essen super und der Pool war grossartig

Cons:

-

2026-01-19 • via Nuitee
I
Iris • extended_group • ca
10
2026-01-15 • via Nuitee
J
Jeffrey Thomas • family_with_children • gb
10
Wonderful
Pros:

Excellent choice of breakfast and extremely healthy.

Staff extremely helpful and courteous

Superb decor/design throughout

Cons:

Slightly out of town but there was an excellent taxi service

2025-11-02 • via Nuitee
R
Roland • family_with_children • at
9
war leider nur für eine Nacht, wir haben es aber wirklich sehr genossen.
Pros:

sehr herzliche Begrüßung vom Personal in einem schönen Boutiquehotel mit Blick auf‘s Meer. Wenn man den cleanen/weißen Miami-look mag, ist das Hotel perfekt.

2025-10-28 • via Nuitee
K
Karen • couple • gb
10
2025-10-28 • via Nuitee
J
J.g.a. • extended_group • nl
8
top
Pros:

mooie kamer met mooi uitzicht. Kon zonder problemen tot 14.30 de kamer gebruiken

Cons:

haren in de badkamer. wel snel opglost.

2025-10-20 • via Nuitee
V
Volker • couple • de
10
Alles rundrum perfekt
Pros:

Es war alles ziemlich hochwertig.

Cons:

Wetter ;-)

2025-10-17 • via Nuitee
A
Anja • couple • de
10
Super Wohlfühloase
Pros:

Traumhaftes Frühstück, super gutes Personal. Der nette Sänger am Abend ist großartig !

Cons:

Alles sehr gut

2025-10-12 • via Nuitee
D
Deyadira • solo_traveller • us
10
Excellent hotel and staff
Pros:

The hotel has breathtaking views. It’s a lovely hotel for quiet and peace. Loved the decor and the view from rest and pool. My room had a balcony with spectacular views. It’s located in a residential area . It has beaches close by , restaurants and supermarket and pharmacy. Staff is phenomenal from the front desk, restaurant’ and housekeeping . Kudos to Cara that helped me out to find last minute tour. She went above and beyond.
Breakfast is one of the best I had. It has lots of variety. Loved the home made passion fruit kefir, the coffee and poached eggs . Food is of excellent quality. Hotel is pristine and has nice aesthetics.

Cons:

Hotel Is very pricey. The TV were not smart tv so I couldn’t watch Netflix. Or use any streaming platform. Staff tried to help out giving me a connecting cable but was not compatible with I phineThis is something that should not happen at a 5 star hotel and at the price I paid The beds are ok but not as comfortable as other beds I tried at other hotels in Palma . The mattress is not pillow top. The beds are starting showing their age . The linen smells good but a person with allergies, migraines or asthma is not good. I suggest using scent free hypoallergenic fabric detergent. Even though the bathrrom shower gels, body creams were from a higher end brand I think was Bulgari they were low quality ingredients wise. It was all fragrance . Also they were in plastic bottles . Some of the furniture had scratches .

2025-10-02 • via Nuitee
M
Milan • solo_traveller • cz
10
2025-09-13 • via Nuitee
L
Louise • couple • ch
10
2025-09-09 • via Nuitee
J
Janek • couple • es
9
2025-09-06 • via Nuitee
U
Ulrich • couple • de
10
2025-09-05 • via Nuitee
J
Jana Kristin • family_with_children • de
9
Pros:

Frühstück war gut, die Lage war auch recht schön, allerdings waren recht viele Baustellen in der Nähe.

Cons:

Die Betten waren nicht so bequem und die Zimmer sehr hellhörig.

2025-09-04 • via Nuitee
R
Richard • family
10
Pros:

The hotel and the staff are terrific. This boutique hotel has good dining, nice infinity pool with a bar, great location and beautiful rooms.
I extended our stay for this trip and can not wait to come back later this year.
Thank you to all of the people that made our stay special!

2025-08-26 • via Nuitee
K
Karen • solo_traveller • gb
9
Pros:

Excellent

Cons:

There was an empty mini bar
No mini bar provisions

2025-08-25 • via Nuitee
T
Tamer • couple • ae
10
2025-08-14 • via Nuitee
I
Ian
10
Pros:

Wonderful all round lovely pool view service great breakfast to strart your day, fron tof the house esquisite

2025-08-11 • via Nuitee