Hotel Terranova

Hotels
8.9 (256 reviews)
Blvd. Rio Calzadas Km 7.5 No. 100 Col. Tierra Nueva , Coatzacoalcos , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Comfortable rooms
Nice amenities
Cons:
Cleanliness issues
Some rooms need maintenance

Categories

Cleanliness
7.48
Multiple reviews mention cleanliness issues, including sightings of cockroaches.
Service
9.95
Reviews frequently highlight attentive and friendly service from the staff.
Location
8.99
Convenient location mentioned in several reviews, although some also noted it can be hidden.
Room Quality
8.94
Rooms described as spacious and comfortable, despite some concerns about cleanliness.
Amenities
8.97
Amenities like the pool and river are positively noted, but some concerns about maintenance were raised.
Value for Money
8.93
Generally good value mentioned, although a few reviewers experienced maintenance issues.
Food and Beverage
8.98
Positive feedback on food quality and variety, especially breakfast.
Overall Experience
8.95
Overall positive experience, though affected by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:19

Property Description

Outdoor Swimming Pool and Fitness Centre
Hotel Terranova boasts an inviting outdoor swimming pool and a well-equipped fitness centre, perfect for guests looking to relax and stay active during their stay.

Delicious Dining Options and Free Shuttle Service
Guests can enjoy a delightful dining experience at the hotel's restaurant or grab a drink at the bar. Additionally, the free shuttle service provided by the hotel makes exploring the area convenient and hassle-free.

Bilingual Staff and Convenient Amenities
With staff fluent in English and Spanish, guests can easily communicate and receive helpful tips about the area. The hotel also offers free WiFi, room service, and a garden for guests to unwind and enjoy their surroundings.

Book your stay at Hotel Terranova for a memorable and convenient experience in Coatzacoalcos.

Important information:

Complimentary airport shuttle service is available both to and from the hotel.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 256 reviews
Cleanliness: 7.48
Service: 9.95
Location: 8.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
E
Erika Mariela gv • family_with_children • mx
10
Pros:

La alberca

Cons:

Nada

2026-03-01 • via Nuitee
M
mieke • couple • be
9
Pros:

Ideaal hotel om een lange rit te onderbreken
Gelegen aan de bocht van een rivier
Goed restaurant ter plaatse
De bedden zijn heerlijk

2026-01-31 • via Nuitee
R
Ronald • solo_traveller • de
7
2026-01-27 • via Nuitee
V
Victoria • family_with_children • md
9
2026-01-08 • via Nuitee
G
Gabian • couple • mx
9
Pros:

.

Cons:

.

2026-01-05 • via Nuitee
C
Cruz • family_with_children • mx
8
Pros:

La habitación, limpia, la cama cómoda.

Cons:

El agua caliente tarda mucho en salir

2026-01-03 • via Nuitee
C
Cruz • family_with_children • mx
8
Pros:

La comodidad de la cama

Cons:

No sale agua caliente, tienes q esperar más de media hora para ver si sale el agua caliente

2026-01-03 • via Nuitee
C
Cruz • solo_traveller • mx
9
Pros:

La habitación

Cons:

El camino para llegar, está muy escondido

2025-12-28 • via Nuitee
M
Mmoguel Moguel • solo_traveller • mx
10
Pros:

Excelente en todos los sentidos

2025-12-25 • via Nuitee
A
Antonio • couple • mx
4
2025-12-24 • via Nuitee
S
Sanchez • couple • mx
8
Pros:

El servicio, limpieza y atención nos parecieron muy bien...

Cons:

Las instalaciones en algunas áreas requieren mantenimiento...

Los eventos en el área de alberca, interrumpen el descanso ..

2025-12-14 • via Nuitee
P
Pablo • family_with_children • mx
9
Descanso
Pros:

La comidas de las habitaciones

Cons:

Algunos animalitos pero solo vi en el pasillo

2025-12-07 • via Nuitee
P
Pleim • family_with_children • fr
6
Pros:

L emplacement

Cons:

La ville

2025-11-30 • via Nuitee
G
Georg • extended_group • de
7
2025-11-17 • via Nuitee
R
Ricardo • couple • us
9
2025-11-15 • via Nuitee
J
JORGE ARTURO • couple • mx
10
2025-11-08 • via Nuitee
J
Jürgen • extended_group • de
8
2025-11-08 • via Nuitee
C
Cecilia • solo_traveller • mx
9
2025-11-06 • via Nuitee
L
Luz Bertila • couple • mx
10
2025-11-06 • via Nuitee
C
Cecilia • solo_traveller • mx
9
2025-11-06 • via Nuitee