Frontier Suites Hotel in Juneau

Hotels
7.4 (585 reviews)
9400 Glacier Highway , Mendenhaven , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.23
Cleaning wasn't up to standard; stains on bed sheet and sofa.
Service
9.2
Staff was very helpful and pleasant throughout the stay.
Location
8.74
Great location, easy access to downtown and the State Capitol.
Room Quality
6.69
Room was old and dated; had a smell and temperature issues.
Amenities
7.72
Amenities were available, but some were not in working condition.
Value for Money
6.68
Expensive for the room, not worth the cost given the conditions.
Food and Beverage
6.23
No breakfast included; restaurant options limited.
Overall Experience
7.7
Mixed experiences; great staff but significant room and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:39

Property Description

Luxurious Accommodations

Experience comfort and convenience at Frontier Suites Hotel in Juneau. Each room is elegantly furnished with a full kitchen and work desk, providing the perfect blend of functionality and style.

Dining and Entertainment

Savor delicious American-Philippine cuisine at Kultura Sa Isia Restaurant or unwind with a drink at the River Rock Lounge. The hotel offers a culinary experience that will delight your taste buds.

Convenient Amenities

Enjoy complimentary shuttle service to the nearby airport, free gym access, and onsite laundry facilities. Explore the breathtaking Mendenhall Glacier hiking trails and other attractions just a short distance away.

Book your stay at Frontier Suites Hotel now for a memorable and enjoyable experience.

Important information:

Shuttle - Summer hours 4am - 11pm, Winter hours 4:30am - 10:30pm
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JNU

Location

Guest Reviews

7.4
Based on 585 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 6.23
Overall Experience: 7.7
C
Claudia couple it
8
2026-09-04 via Nuitee
M
Michael solo_traveller us
8
Pros:

Spacious room

Cons:

No on site bottomless coffee, no breakfast

2026-09-04 via Nuitee
K
Karl solo_traveller us
10
ABSOLUTELY enjoyed staying at this excellent hotel !!!
Pros:

Five Stars rating .... Absolutely enjoyed staying at this wonderful hotel. Great ambience and excellent, convenient location. Affordable rates ….
Most importantly, the Front Desk team members were very kind and welcoming and helpful with everything.... And truly grateful to Ms. Donya for making our stay possible and for helping us with the booking process ...
Sincerely,
Sree Palakkattil and Karthik( Karl)
Palakkattil

2026-09-02 via Nuitee
D
Deborah couple us
4
Filthy, poorly cared for! Never staying there again!
Pros:

Nice location, kitchen well supplied, great coffee and comfortable seating area.

Cons:

Filthy conditions, bathroom fan has NEVER been cleaned! Dishes look like they’ve never been washed! No means to wash dishes by hand. Temperature was very hot, even on cold, rainy days! When we requested toilet paper and soap from the front desk the staff was rude and told us we needed to buy our own!! We only stayed 4 nights!!!

2026-09-01 via Nuitee
P
Peter couple us
8
Excellent location with very friendly staff and airport shuttle was a plus.
Pros:

Location was great near the airport with close access to the Mendenhall Glacier Park. Shuttle service to and from the airport was very helpful. Staff were very friendly and helpful, especially Jacob.

Cons:

Barking dog outside our rear location room on the first night was a bit annoying.

2026-08-31 via Nuitee
S
scott solo_traveller us
8
2026-08-31 via Nuitee
M
MaryLou solo_traveller us
10
2026-08-29 via Nuitee
M
MaryLou solo_traveller us
10
2026-08-29 via Nuitee
B
Barragan couple us
7
2026-08-28 via Nuitee
B
biswajitC solo_traveller us
9
Excellent place to stay near Airport
Pros:

Very clean room and nice comfortable facility
Helpful front desk

Cons:

Though close to the airport, most activities are in downtown Juneau - either rent a car or taxi, which is not cheap

2026-08-26 via Nuitee
M
Michelle Mellon solo_traveller us
8
A convenient cost-conscious option
Pros:

We were flying in early for a cruise. Great location near the airport for convenient transfer.

Staff were friendly and responsive. Room was clean. Onsite restaurant was excellent.

Cons:

Room was large but could have done with less furniture like the rooms of others in our party. We had a desk with chairs and a dining table with chairs which crowded the space.

Hotel overall was a bit worn/weathered but still clean and comfortable.

2026-08-23 via Nuitee
R
Ryan couple us
5
Not great, but close to airport & has shuttle.
Pros:

Airport & ferry shuttle. Shuttle drivers good.

Cons:

Too hot due to heating system, not weather, with no way to adjust the temp. Opened windows to be comfortable. Hairs found in bathroom. Should be more clean. Expensive for outdated hotel.

2026-08-22 via Nuitee
R
Ryan couple us
7
Okay for a night, with good shuttle service.
Pros:

Close to the hotel, with free shuttle to/from airport & ferry. Shuttle drivers were nice & on time.

Cons:

Not as clean as would like. Outdated. Hair in bathroom sink. Expensive for condition.

2026-08-22 via Nuitee
M
Mary couple us
3
I would not stay here again
Pros:

We just needed a place for one night. This was rated ok and was not too expensive. Friendly front desk check-out clerk.

Cons:

Unfriendly front desk check-in clerk. Loud Kids outside zooming around the parking lot on scooters. Loud music in lobby when we brought our bags in. The room had lots of deferred maintenance issues (fire sprinkler hanging out of the ceiling, living room ceiling light fixture did not work, bathroom ceramic sink was corroded, couch was old & sunken, etc.).

2026-08-20 via Nuitee
M
Michael solo_traveller us
9
Pros:

Proximity to the airport, kitchen and room space

Cons:

A little pricey for only 1 night

2026-08-20 via Nuitee
J
Jan solo_traveller us
9
Exceeds other area motels
Pros:

Friendly. Freezers for fish. Comfortable beds

Cons:

It’s old

2026-08-19 via Nuitee
S
Sharon solo_traveller us
10
2026-08-17 via Nuitee
T
Tamara solo_traveller us
8
2026-08-16 via Nuitee
G
Gianfranco solo_traveller it
5
Pros:

La stanza

Cons:

Rumore assordante a tutte le ore, posizione lontana dal centro, reception disponibile solo nelle ore diurne

2026-08-12 via Nuitee
D
Darryl solo_traveller us
7
Adequate
Pros:

Proximity to airport

Cons:

Rooms are dated and in need of renovating

2026-08-11 via Nuitee