KOSY Appart'Hôtels Troyes - City & Park

Hotels
The Originals Résidence
8.2 (108 reviews)
16 Avenue Chomedey de Maisonneuve, Troyes, Aube, 10000 , Troyes , FR

Children allowed
Pets allowed

Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)
Housekeeping on request
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Missing amenities
Inconsistent service

Categories

Cleanliness
6.39
The entrance area had a strong foot odor, indicating poor cleanliness.
Service
8.86
Inconsistent service noted, with issues at reception and poor communication from night staff.
Location
10
Very convenient hotel for Troyes city centre.
Room Quality
9.4
Spacious rooms and overall comfort were highlighted.
Amenities
7.85
No breakfast provided as promised and no parking available.
Value for Money
8.38
Pricing felt high considering the issues with amenities.
Food and Beverage
6.34
Breakfast not available despite being promised in the booking.
Overall Experience
8.39
Overall enjoyment was impacted by several unmet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:58

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay. Take advantage of our room service for added convenience.

Delicious Dining
Indulge in our buffet breakfast served on weekdays from 7:00 AM to 10 AM for a fee. Start your day off right with a satisfying meal before exploring Troyes.

Central Location
With a prime location in Troyes, KOSY Appart'Hôtels Troyes - City & Park is within walking distance to many attractions. Stay close to landmarks like Espace Argence and enjoy easy access to popular sites in the area.

Book now to experience comfort and convenience at KOSY Appart'Hôtels Troyes - City & Park in Troyes!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PAR

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

8.2
Based on 108 reviews
Cleanliness: 6.39
Service: 8.86
Location: 10
Room Quality: 9.4
Amenities: 7.85
Value for Money: 8.38
Food and Beverage: 6.34
Overall Experience: 8.39
K
karen
10
One night stop
Pros:

Very convenient hotel for Troyes city centre

2025-09-17 via Nuitee
H
Hansjoerg
2
nichts war so wie versprochen
Pros:

Am Wochenende kein Frühstück, obwohl das auf der Buchungsseite versprochen war (sogar inklusive!). Kein Parkplatz, obwohl auch das auf der Buchungsseite versprochen war. Beides waren aber die Hauptgründe für diese Buchung für einen Zwischenstopp. Zudem gibt es am Wochenende keine Besetzung der Rezeption.

Der Code für die Hoteltür kam nicht an, sodass wir recht hilflos vor dem verschlossenen Hotel standen. Der Eingangsbereich roch stark nach Füßen. Insgesamt ein nicht zumutbarer Aufenthalt. Zumal die Buchung nicht billig war - und erst recht nicht preiswert

2025-08-25 via Nuitee
B
Babette
4
Sympathique et sans eau dans la douche !!!!!!!!!😔
Pros:

Hotel sympathique et personnel accueillant .A proximité de centre de Troyes .
A notre surprise , on rentre de balade et pas de douche .. pas d eau dans la douche…..
tout le reste est fonctionnel mais on aurait aimer se doucher et là je ne comprends pas et nous sommes super déçues .
Grande déception à notre arrivee de balade et personne a l’accueil pour aller reclamer.
Lendemain est un samedi et Perisnnel a l’accueil donc voilà pas de douche … et pas de solution .
Dommage et décevant .

2025-08-23 via Nuitee
M
Minh-Hai
10
très agréable séjour en famille ⭐️⭐️⭐️⭐️⭐️
Pros:

Calme la chambre est spacieuse, son emplacement est tout proche du centre-ville, les places de parking dispo à moins de 100 m de l'établissement

2025-08-11 via Nuitee
V
Vincent partner
6
Pros:

Le veilleur de nuit est méprisant, il a besoin d'apprendre à communiquer surtout dans l'hotellerie. D'abord, il faut savoir sourire, même sans parler. C'est la 1ère chose. Les clients ne sont pas à l'hotel pour écouter vos états d'âme et se faire gronder.

2025-08-03 via Nuitee
K
karen
10
Pros:

Love this place. Had a fan but was very hot in the night. Air conditioning would improve it. Easy walking distance to lots of lovely restaurants.

2025-07-16 via Nuitee
A
Angelika partner
6
Pros:

Der Parkplatz war gut. Als ich allerdings deshalb anrief, sagte die Rezeptionistin, sie spreche kein Englisch und habe gleich Feierabend. Per e- mail lief es besser. Das Zimmer war sehr klein und das Bett sehr schmal. Wir haben mehrere schwarze lange Haare im Bad und der Küchenzeile/ Theke gefunden! Hinter dem Schrank war nicht gesaugt. Wir werden dort eher nicht mehr hinfahren.

2025-06-08 via Nuitee
T
Tracey family
10
Pros:

Exactly as described.

2025-05-29 via Nuitee
H
Hélène
8
Pros:

Hébergement satisfaisant pour notre court séjour

2025-04-04 via Nuitee
R
Richard family
8
Pros:

Distance city center nearby
Safety good
Supermarket nearby
Clean

2025-02-08 via Nuitee
K
karen
10
Pros:

Great place to stop over for one night.

2025-01-07 via Nuitee
K
karen
10
One night stop
Pros:

Great place for a one night stop over in Troyes. Easy walk to city centre and free parking nearby. We have stopped here several times and it’s always clean and comfortable.

2024-12-11 via Nuitee
C
Claudia Cecilia
8
Pros:

Einwandfrei

2024-09-19 via Nuitee
P
Pascale
10
Pros:

Très "kosy", un endroit qui repond vraiment à mes attentes

2024-09-17 via Nuitee
J
Jelmar
4
Pros:

I arrived at Saturday, when the reception isn't available. Checking in was very strange. I came by car and reserved a parking space. But it was never communicated which parking space I had. Until I got my envelope with a key: it also contains a map of which parking space you have. To get this key you need to get through the front door but the door is locked. The only way to get in is to use a badge, but this badge is available when you get your keys, so I was lucky other guests opened the door to get out...very confusing.
I also recommend to not use the shower...after only a short time the whole bathroom-floor is covered by water...explains the fact I was given 6 towels for a 1 night stay. Also explains the fact that there are silverfishes at the entrance.
No air conditioning or temperature-regulation: the window was already opened when I entered the studio.

2024-09-08 via Nuitee
V
Verified traveler
10
Très agréable
Pros:

Super accueil et studio propre et confort

2024-09-06 via Nuitee
R
Richard partner
8
Pros:

Prima prijs/kwaliteit verhouding ,schoon, centrum lopend te bereiken.
Enige minpunt was dat er geen airco was.

2024-09-02 via Nuitee
R
Regine
8
Pros:

Très bonne étape, bonne situation pour visiter à pied cette belle ville aux maisons à pans de bois. Bonne ambiance le soir.

2024-08-27 via Nuitee
K
Kayla
6
Pros:

A little out of town but very walkable in. The property wasn’t great at communicating parking etc before (no weekend responses) but was easy to get in. Also all comms are in French so a little difficult. Great restaurants in walking distance and very easy with the dog.

2024-08-26 via Nuitee
S
Sarah family
8
Pros:

Ideal stopover and close to all the fantastic sights Troyes has to offer.
Couple of niggles- parking was extra (I clearly hadn’t read the info clearly) and it was sooooooo hot in the rooms (naively I thought that this would have been solved since so many people had previously commented on it)
Overall, it was good value and well situated.

2024-08-14 via Nuitee