The Grosvenor Hotel

Hotels
7.6 (1176 reviews)
26 Cains Terrace , Timaru , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old amenities
Uncomfortable beds
Limited room facilities

Categories

Cleanliness
7.85
Generally clean and tidy, but some rooms reported as run down.
Service
8.85
Staff were really friendly and helpful, providing great service.
Location
8.85
Great location, easy access to town and nearby amenities.
Room Quality
6.85
Rooms were clean and spacious but some were older and tired.
Amenities
5.85
Several amenities reported as substandard or lacking.
Value for Money
7.85
Overall value was reasonable considering the location.
Food and Beverage
6.85
On-site restaurant praised, but limited offerings reported.
Overall Experience
7.85
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:55

Property Description

Historic Building Charm
The Grosvenor Hotel, nestled in a restored historic building in Timaru, offers a unique and charming stay for guests.

Convenient Location
Situated just a stone's throw away from the Intercity bus terminal and a short walk to Caroline Bay Beach, The Grosvenor Hotel Timaru provides easy access to transportation and leisure activities.

Dining and Entertainment
Indulge in delicious meals at the on-site TGB Restaurant and Bar, serving a delectable a la carte breakfast, lunch, and dinner options. Enjoy the convenience of room service and unwind with a drink after a long day of exploring.

Ready to experience the historic charm and convenience of The Grosvenor Hotel Timaru? Book your stay now for a memorable getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform The Grosvenor Hotel in advance, using the contact details found on the booking confirmation.

Please note that there is a 2.5% charge when you pay with Visa or Mastercard credit card and 4% charge when you pay with American Express or Diners card.

When booking [4] rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TIU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for NZD 30 per person per night when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1176 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 6.85
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.85
D
Des • solo_traveller • nz
5
2026-05-01 • via Nuitee
P
Peter • couple • nz
9
Pros:

Very good for Hotel accom 😃

Cons:

Nothing. Very good

2026-04-28 • via Nuitee
S
Susan • couple • gb
8
Very comfortable stay
Pros:

It was very pleasant

Cons:

No wifi

2026-04-24 • via Nuitee
S
Stewart • solo_traveller • nz
9
Pros:

A grand old hotel being restored to former glory.
Food was amazing
Staff understand the importance of hospitality by greeting guests with genuine interest in them.
The hotel has an atmosphere of history yet modern touches bring a unique sense of the now.
Parking freely available

2026-04-21 • via Nuitee
C
Colin • solo_traveller • nz
7
Pros:

Price

Cons:

When the lift doors weren't closed by the previous users

2026-04-19 • via Nuitee
C
Caroline • couple • au
9
2026-04-19 • via Nuitee
D
dylan • family_with_children • ch
7
2026-04-18 • via Nuitee
C
Craig • couple • au
10
Pros:

Fantastic stay!
Large comfortable room in a grand old building. Had a great meal in the bar downstairs. The staff couldn’t have been more helpful. Highly recommend

2026-04-15 • via Nuitee
M
Maree • couple • au
8
Very pleasant stay.
Pros:

Great location. Clean modern room. Friendly staff.

2026-04-14 • via Nuitee
J
James • solo_traveller • nz
3
Shame about the staff, the bar manager was rude and angry.
Pros:

Good Location

Cons:

The staff

2026-04-14 • via Nuitee
P
Peng Lim • solo_traveller • sg
7
2026-04-13 • via Nuitee
P
Peng Lim • solo_traveller • sg
7
2026-04-13 • via Nuitee
W
Wayne • couple • nz
10
2026-04-12 • via Nuitee
A
Anita • extended_group • au
8
2026-04-10 • via Nuitee
A
Agatha • couple • gb
9
Pros:

Lovely newly refurbished room, bed was very comfortable and bathroom was nice. We arrived late evening so no one was at reception but there were clear instructions on how to check in and the person on the phone was very helpful.

2026-04-09 • via Nuitee
R
River • couple • nz
7
2026-04-09 • via Nuitee
P
Pullan • couple • nz
10
Pros:

Staff we very friendly and helpful

Cons:

Double bed

2026-04-08 • via Nuitee
N
Nicola • couple • nz
9
Pros:

Newly renovated rooms were modern and lovely and clean.

Cons:

Our room looked onto the roof but we arrived late and were leaving early so really didn’t matter.

2026-04-08 • via Nuitee
• couple • nz
10
2026-04-07 • via Nuitee
E
Elizabeth • couple • au
8
2026-04-07 • via Nuitee