Quest Townsville on Eyre

Hotels
Quest Apartment Hotels
8.6 (814 reviews)
19-21 Leichhardt Street , Townsville , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
No parking available
Maintenance issues
Noise from neighbors

Categories

Cleanliness
8.43
Generally clean but had some issues with dirty linen and a microwave.
Service
8.9
Staff were friendly and helpful, enhancing the overall experience.
Location
8.84
Convenient location close to shops and the Strand, highly rated by guests.
Room Quality
8.49
Rooms were nice and well-equipped, but some reported maintenance issues.
Amenities
8.62
Good facilities, but some guests noted the need for updates and maintenance.
Value for Money
8.68
Guests felt they received appropriate value for the price they paid.
Food and Beverage
8.13
Limited comments on food options; some guests mentioned nearby dining.
Overall Experience
8.7
The experience was generally positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern Self-Contained Apartments
Experience the convenience of modern, self-contained apartments at Quest Townsville on Eyre. Each apartment is equipped with a contemporary kitchen or kitchenette, a cozy seating area with a flat-screen TV, and a luxurious bathroom with a large shower.

Prime Location
Situated just a 5-minute walk from The Strand, Quest Townsville is also a short 7-minute walk from the town centre where popular attractions like Reef HQ Aquarium and a variety of dining options await. Additionally, the hotel is only a 3-minute drive from the Townsville 400 Racetrack Start/Finish line.

Secure Parking and More
Guests can enjoy the peace of mind with secure on-site parking available at an extra charge. Whether you're in town for leisure or business, Quest Townsville on Eyre provides the perfect blend of comfort and convenience.

Book your stay at Quest Townsville on Eyre now and elevate your experience in Townsville.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 1 year old to 17 years old stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 814 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.13
Overall Experience: 8.7
B
Brian solo_traveller au
9
Great value
Pros:

Neat and tidy

Cons:

Nil

2026-02-14 via Nuitee
C
Cristina couple es
9
Estancia breve pero perfecta
Pros:

Apartamento con todas las necesidades. Recién reformado

2026-02-14 via Nuitee
A
Andrew couple au
10
2026-02-13 via Nuitee
G
Georgia couple au
8
2026-02-10 via Nuitee
S
Stephen family_with_children au
9
Pros:

Great location and service

Cons:

Car parking up the hill

2026-02-10 via Nuitee
S
Shelley extended_group au
1
Pros:

I was unable to stay due to flooding.

Cons:

Their lack of empathy when the situation was beyond my control

2026-02-09 via Nuitee
B
Bradley family_with_children au
10
Fantastic
Pros:

Great unit very tidy and comfortable

2026-02-09 via Nuitee
H
Heidi family_with_children fi
6
2026-01-31 via Nuitee
P
Penfold family_with_children au
9
2026-01-30 via Nuitee
S
Shelley family_with_children au
5
Pros:

Modern look

Cons:

Slow internet

No smoking areas

Laxk of parking options

2026-01-30 via Nuitee
J
Jazmin couple au
9
2026-01-28 via Nuitee
W
Wayne.ward family_with_children au
10
Pros:

Very central

Cons:

Have to pay for secure parking

2026-01-26 via Nuitee
A
Alan family_with_children au
7
2026-01-25 via Nuitee
D
Daniel extended_group au
10
2026-01-20 via Nuitee
J
Jason couple au
4
Was good but disappointed
Pros:

It’s a very good location

Cons:

The fact twice I’ve paid nearly 1000 in accommodation for a balcony view hoping we would face the sea only to get a 1000 view of the pool.

2026-01-19 via Nuitee
B
Barry family_with_children au
10
2026-01-19 via Nuitee
G
Georgina family_with_children au
10
Excellent
Pros:

Great location and good parking facilities

2026-01-19 via Nuitee
R
Renee family_with_children au
5
Rooms need to be cleaned more than once in a week long stay.
Pros:

The location.

Cons:

The studio apartment was really Amal and the beds were very uncomfortable.

2026-01-19 via Nuitee
T
Tim solo_traveller au
8
Pros:

Great size of the room and great location. Staff were excellent

Cons:

Air conditioning in bedroom was loud. Quite expensive for accommodation

2026-01-19 via Nuitee
A
Alan couple au
10
fantastic
Pros:

all of it

Cons:

nothing

2026-01-19 via Nuitee