Quest Townsville on Eyre

Hotels
•
Quest Apartment Hotels
8.6 (832 reviews)
19-21 Leichhardt Street , Townsville , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
No parking available
Maintenance issues
Noise from neighbors

Categories

Cleanliness
8.43
Generally clean but had some issues with dirty linen and a microwave.
Service
8.9
Staff were friendly and helpful, enhancing the overall experience.
Location
8.84
Convenient location close to shops and the Strand, highly rated by guests.
Room Quality
8.49
Rooms were nice and well-equipped, but some reported maintenance issues.
Amenities
8.62
Good facilities, but some guests noted the need for updates and maintenance.
Value for Money
8.68
Guests felt they received appropriate value for the price they paid.
Food and Beverage
8.13
Limited comments on food options; some guests mentioned nearby dining.
Overall Experience
8.7
The experience was generally positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern Self-Contained Apartments
Experience the convenience of modern, self-contained apartments at Quest Townsville on Eyre. Each apartment is equipped with a contemporary kitchen or kitchenette, a cozy seating area with a flat-screen TV, and a luxurious bathroom with a large shower.

Prime Location
Situated just a 5-minute walk from The Strand, Quest Townsville is also a short 7-minute walk from the town centre where popular attractions like Reef HQ Aquarium and a variety of dining options await. Additionally, the hotel is only a 3-minute drive from the Townsville 400 Racetrack Start/Finish line.

Secure Parking and More
Guests can enjoy the peace of mind with secure on-site parking available at an extra charge. Whether you're in town for leisure or business, Quest Townsville on Eyre provides the perfect blend of comfort and convenience.

Book your stay at Quest Townsville on Eyre now and elevate your experience in Townsville.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 1 year old to 17 years old stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 832 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.13
Overall Experience: 8.7
T
Teara • couple • au
10
Exceptional.
Pros:

It was clean and homey.

Cons:

N/A

2026-03-05 • via Nuitee
N
Nyashadzashe Faith • couple • au
9
Pros:

Location was great

2026-03-05 • via Nuitee
G
Georgina • family_with_children • au
8
2026-03-02 • via Nuitee
B
Belinda • family_with_children • au
10
2026-03-01 • via Nuitee
D
Duncan • family_with_children • au
10
You'll regret staying out late.
Pros:

I was lucky enough to pull up at the wrong gate with a trailer in tow to meet Garry the owner, an absolute legend.
He let me in the wrong gate , guided me through a few tight squeezes with the trailer and let me park in their mini bus spot so I didn't have to unhitch. Even buzzed me up the lift to reception as I hadn't even checked in yet.
Got pizza from the bloke directly opposite the pub. Another really great guy with pizzas to die for. Even Domino's shut up shop and moved away. Full disclosure, i have shares in Domino's.
Had an early night and got woken up by housekeeping at 10.30am and im a morning person The beds are amazing
I can't recommend this place enough.

2026-02-28 • via Nuitee
C
Cristina • couple • es
9
Estancia breve pero perfecta
Pros:

Apartamento con todas las necesidades. Recién reformado

2026-02-14 • via Nuitee
B
Brian • solo_traveller • au
9
Great value
Pros:

Neat and tidy

Cons:

Nil

2026-02-14 • via Nuitee
A
Andrew • couple • au
10
2026-02-13 • via Nuitee
G
Georgia • couple • au
8
2026-02-10 • via Nuitee
S
Stephen • family_with_children • au
9
Pros:

Great location and service

Cons:

Car parking up the hill

2026-02-10 • via Nuitee
S
Shelley • extended_group • au
1
Pros:

I was unable to stay due to flooding.

Cons:

Their lack of empathy when the situation was beyond my control

2026-02-09 • via Nuitee
B
Bradley • family_with_children • au
10
Fantastic
Pros:

Great unit very tidy and comfortable

2026-02-09 • via Nuitee
H
Heidi • family_with_children • fi
6
2026-01-31 • via Nuitee
P
Penfold • family_with_children • au
9
2026-01-30 • via Nuitee
S
Shelley • family_with_children • au
5
Pros:

Modern look

Cons:

Slow internet

No smoking areas

Laxk of parking options

2026-01-30 • via Nuitee
J
Jazmin • couple • au
9
2026-01-28 • via Nuitee
W
Wayne.ward • family_with_children • au
10
Pros:

Very central

Cons:

Have to pay for secure parking

2026-01-26 • via Nuitee
A
Alan • family_with_children • au
7
2026-01-25 • via Nuitee
D
Daniel • extended_group • au
10
2026-01-20 • via Nuitee
J
Jason • couple • au
4
Was good but disappointed
Pros:

It’s a very good location

Cons:

The fact twice I’ve paid nearly 1000 in accommodation for a balcony view hoping we would face the sea only to get a 1000 view of the pool.

2026-01-19 • via Nuitee