Quest Townsville on Eyre

Hotels
Quest Apartment Hotels
8.6 (845 reviews)
19-21 Leichhardt Street , Townsville , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
No parking available
Maintenance issues
Noise from neighbors

Categories

Cleanliness
8.43
Generally clean but had some issues with dirty linen and a microwave.
Service
8.9
Staff were friendly and helpful, enhancing the overall experience.
Location
8.84
Convenient location close to shops and the Strand, highly rated by guests.
Room Quality
8.49
Rooms were nice and well-equipped, but some reported maintenance issues.
Amenities
8.62
Good facilities, but some guests noted the need for updates and maintenance.
Value for Money
8.68
Guests felt they received appropriate value for the price they paid.
Food and Beverage
8.13
Limited comments on food options; some guests mentioned nearby dining.
Overall Experience
8.7
The experience was generally positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern Self-Contained Apartments
Experience the convenience of modern, self-contained apartments at Quest Townsville on Eyre. Each apartment is equipped with a contemporary kitchen or kitchenette, a cozy seating area with a flat-screen TV, and a luxurious bathroom with a large shower.

Prime Location
Situated just a 5-minute walk from The Strand, Quest Townsville is also a short 7-minute walk from the town centre where popular attractions like Reef HQ Aquarium and a variety of dining options await. Additionally, the hotel is only a 3-minute drive from the Townsville 400 Racetrack Start/Finish line.

Secure Parking and More
Guests can enjoy the peace of mind with secure on-site parking available at an extra charge. Whether you're in town for leisure or business, Quest Townsville on Eyre provides the perfect blend of comfort and convenience.

Book your stay at Quest Townsville on Eyre now and elevate your experience in Townsville.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 1 year old to 17 years old stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 845 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.13
Overall Experience: 8.7
C
c51040eca5cc7189c3a750b14ccab172 couple au
8
2026-04-18 via Nuitee
A
a8a4680dba4f7146a5af32662be044d7 family_with_children au
7
Comfortable
Pros:

Good price

Cons:

The very steep hill, no onsite parking

2026-04-18 via Nuitee
1
1254d3a5d8e4704e9cc41594e6604cdf solo_traveller au
3
Cons:

Couldn't get a refund for a night's accomodation

2026-04-16 via Nuitee
E
e37776e3d39473ee40a1dc1702c18af7 couple au
8
Perfect accommodation for our needs, great location, clean and comfy. Next time we are in Townsville we will definitely
Pros:

Comfortable and clean. Functional little kitchen, balcony, pool and comfy bed. Great location, walking distance to the strand and cbd

Cons:

Nothing really

2026-04-14 via Nuitee
6
6a267a103b0073da6c1898427a055fc8 solo_traveller au
8
Pros:

The room was great, location was great

Cons:

Booked as parking was advertised as available and then told to park 500 metres away in a very unsightly and unsecure vacant lot or on the street. Told parking was full even though I had phoned to confirm ahead

2026-04-13 via Nuitee
J
Jan family_with_children au
9
2026-04-10 via Nuitee
T
tegan family_with_children au
10
Pros:

Everything exceeded expectations but above everything the staff were incredible ... Friendly and personable was a lovely stay start to finish

2026-04-09 via Nuitee
R
Rebecca couple au
10
2026-04-06 via Nuitee
T
TANIA extended_group au
9
Clean, spacious apartment in a great location
Pros:

Great location, clean and spacious apartment.

Cons:

Washer/dryer combination. Never found one that really works well.

2026-04-06 via Nuitee
S
S extended_group au
10
2026-04-06 via Nuitee
C
Chow family_with_children au
8
2026-04-03 via Nuitee
J
Jessica family_with_children au
10
2026-04-01 via Nuitee
L
Loretta extended_group au
8
Good location with comfy bed
Pros:

Good location close to shops, coffee shops and pub.
Quiet
Fairly clean and comfy beds

Cons:

The air-conditioning was very noisy in all 3 bedrooms, water kept changing between hot and cold during showers. The carpets need a professional clean.

2026-03-30 via Nuitee
A
Ashley extended_group au
10
Amazing and spectacular
Pros:

Beautiful room very clean

Cons:

Nothing

2026-03-29 via Nuitee
A
Amanda solo_traveller au
8
2026-03-28 via Nuitee
G
Genevieve family_with_children au
8
2026-03-23 via Nuitee
A
Arcidiacono family_with_children au
9
2026-03-22 via Nuitee
M
Matteo couple au
8
2026-03-21 via Nuitee
T
Teara couple au
10
Exceptional.
Pros:

It was clean and homey.

Cons:

N/A

2026-03-05 via Nuitee
N
Nyashadzashe Faith couple au
9
Pros:

Location was great

2026-03-05 via Nuitee