Capri by Fraser Brisbane

Hotels
Capri by Fraser
8.8 (4219 reviews)
80 Albert Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good amenities
Cons:
Uncomfortable bed
Blocked sink
Room mismatch

Categories

Cleanliness
8.34
Some reviews mention cleanliness positively, but issues like a blocked sink were also noted.
Service
9.31
Multiple reviews commend the staff for being friendly and helpful.
Location
9.35
The location is consistently praised as perfect and central.
Room Quality
7.8
Mixed feelings with some complaints about bed comfort and room size.
Amenities
8.83
Generally good remarks on the amenities, but some minor requests were noted.
Value for Money
8.79
Value perception is fair, though there were complaints about not receiving the expected room.
Food and Beverage
8.84
Positive comments on food options nearby and the convenience of facilities.
Overall Experience
9.11
Most reviews indicate a satisfactory overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:42

Property Description

Luxurious Urban Accommodation
Capri by Fraser Brisbane offers a luxurious urban retreat in the heart of Brisbane CBD. The hotel boasts an indoor swimming pool, a sauna, and a 24/7 fitness centre for guests to unwind and stay active during their stay.

Convenient Location
Situated just a short 500 meters walk from Queen Street Mall, guests at Capri by Fraser Brisbane have easy access to shopping, dining, and entertainment options. The hotel is also within walking distance to City Botanic Gardens, Eagle Street Pier, and Museum of Brisbane.

Gourmet Dining and Event Spaces
Indulge in exquisite Mediterranean cuisine at Black Fire Restaurant, known for its use of fresh, locally-sourced ingredients. Additionally, the hotel offers 3 versatile event spaces suitable for functions and business conferences.

Experience luxury, convenience, and culinary delights at Capri by Fraser Brisbane - book your stay now!

Important information:

Please note that there is a 2.4% service fee when paying with American Express and Diners card. There is a 1.5% service fee for all other credit cards.

This property is cash free and all payments are made via a credit or debit card.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4219 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
J
Julie family_with_children nz
10
2026-02-14 via Nuitee
T
Taylor couple au
10
Central city apartment with a great pool
Pros:

The rooms were well equipped and the hotel is very close to so many restaurants, cafes and bars. The sauna and pool was also a great bonus!

Cons:

The carpark within the hotel was full unfortunately, however there was parking just around the corner.

2026-02-14 via Nuitee
G
Giuseppina couple it
8
Pros:

Stanza accogliente, dotata di tutti i confort necessari.
Piscina piccola ma carina, bella la sauna.
Palestra molto ben attrezzata.
Buona la posizione.

Cons:

Staff non alla altezza di un albergo. Al nostro arrivo non risultava loro la nostra prenotazione e a nulla è servito mostrare la nostra conferma (e pagamento già avvenuto).
Ci hanno lasciato basiti e soli nella Hall, con la receptionist sparita negli uffici per circa mezzora, dopo avere insinuato che avevamo sbagliato albergo e persino città... dopodiché, SENZA NEANCHE SCUSARSI, ci informano che c'era stato un problema di coordinamento fra i programmi... '_' e finalmente ci fanno il check in.

In generale lo staff non è mai stato utile e le poche volte che abbiamo chiesto qualche info non ha saputo dare informazioni (trasporti, luoghi di interesse)...

Colazione nel ristorante convenzionato fatta una volta e tanto è bastato... il mio consiglio è di andare altrove. Vicino ci sono molte caffetterie.

2026-02-14 via Nuitee
W
Wendy family_with_children au
9
Pros:

Location, reception staff, room furniture and decor etc were all excellent.

Cons:

Room was clean and beautifully presented, only let down was mould and grime build up in the shower. Just a little overdue for a monthly scrub I'm guessing. EVERYTHING else in there was very clean.

2026-02-12 via Nuitee
A
Angela family_with_children au
10
2026-02-11 via Nuitee
N
Nathan solo_traveller au
10
2026-02-10 via Nuitee
V
Valentin couple au
10
2026-02-10 via Nuitee
J
Jerry couple ca
8
2026-02-09 via Nuitee
B
Bradley couple au
7
Cons:

Parking not included

2026-02-09 via Nuitee
T
Thi Tuyet Nhung family_with_children au
9
2026-02-09 via Nuitee
I
Isso solo_traveller au
8
CBDでは安定のCapri。
Pros:

ロケーションが良い。
CBDの中で植物園が近く、カジノの橋を渡ればSouth Bankへ、Kangaroo Pointへも橋を渡れば徒歩で行ける。
洗剤備え付けのランドリーもあり(乾燥機もある)、ある程度軽い荷物できてもどうにかなるのも嬉しい。

Cons:

私が宿泊した部屋だけだと思うが、部屋に戻ると一瞬、ほんのりとカビたような匂いがした。
冷蔵庫の霜取りも効かなかったし、部屋の簡易キッチンにある蛇口からば、1分に一度くらい、水がぽたりとと漏れていた。
私はそこまで気にならなかったが、気にする人は気にするかも。

2026-02-08 via Nuitee
C
Cassie family_with_children au
1
2026-02-08 via Nuitee
K
Kayla extended_group au
6
Pros:

I loved that the foyer smelt amazing as soon as u walked through the door.

Cons:

Our tv didn’t work, the air con dial wasn’t working properly, there was no information folder about where to eat etc and the lighting was not good.

2026-02-08 via Nuitee
M
Margaret couple au
8
2026-02-08 via Nuitee
S
scuderi couple au
10
2026-01-30 via Nuitee
A
Adam family_with_children au
10
2026-01-30 via Nuitee
T
Tobi solo_traveller au
10
2026-01-28 via Nuitee
R
Rosemary family_with_children au
10
Pros:

The room was fantastic. The walk in shower was amazing.

2026-01-28 via Nuitee
L
Luke couple nz
8
Pros:

Nice hotel in good location

Cons:

The lift was broken. Long waits to go up and down to the room

2026-01-28 via Nuitee
H
Hussein solo_traveller au
10
2026-01-28 via Nuitee