PARKROYAL Serviced Suites Singapore

Hotels
•
PARKROYAL Serviced Suites
9.2 (257 reviews)
7500A Beach Road #01-345/346 The Plaza , Singapore , sg

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Exceptional service
Cons:
Dust in vents
Minor bathroom issues
Construction noise

Categories

Cleanliness
8.45
Some reviews noted dust in vents and issues with bathroom cleanliness.
Service
9.95
Overall service mentioned as helpful, polite, and exceptional.
Location
9.45
Great location noted in multiple reviews with proximity to attractions.
Room Quality
8.45
Mixed sentiments with reports of run-down aesthetics and some minor issues.
Amenities
8.95
Basic amenities mentioned; positive remarks about pool area.
Value for Money
9.45
Generally considered good value given the location and service.
Food and Beverage
8.95
Convenient access to food but no specific details on quality.
Overall Experience
9.95
Great overall experiences mentioned with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:19

Property Description

Luxurious Serviced Apartments with Free Shuttle Services

Convenient Location and Modern Interiors

Fitness Center and Spa for Relaxation

Experience the luxury of PARKROYAL Serviced Suites with free shuttle services to nearby attractions. Relax in elegantly decorated apartments with city or sea views, equipped with kitchenettes and iPod docks. Located near Bugis MRT Station, Orchard Road, and Changi Airport, the convenience is unmatched. Stay active at the fitness center or indulge in massages at St Gregory Spa. Unwind by the outdoor pool after a day of exploring. Book now for a truly indulgent stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for S$ 54.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 257 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.95
S
Sean • family_with_children • gb
10
2026-05-09 • via Nuitee
S
Skliar • family_with_children • au
10
2026-05-09 • via Nuitee
L
LeetingC3 • Family
10
Service
Pros:

Had a wonderful stay at PARKROYAL Serviced Suites Singapore. The service was excellent, especially Louise from the front office—she was very friendly, helpful, and professional. She made the whole experience smooth and welcoming. Really appreciate her great service. Will definitely come back again! 😊

2026-05-06 • via Tripadvisor
T
Trek44342827025 • Solo travel
10
Good Location, Great Service
Pros:

Beautiful place, clean, and great location! The overall experience was very pleasant from arrival to departure. I would like to highlight Louise for her outstanding service—she is very friendly, approachable, and always ready to assist with a smile. Her warm attitude made me feel comfortable and well taken care of.Thanks Louise and her team was especially welcoming and helpful throughout my stay.

2026-05-06 • via Tripadvisor
J
Jiayi • extended_group • us
7
Ok stay, good location, very helpful staffs. The property is outdated, not in proper condition. Suite #21-304
Pros:

Good location

Cons:

The property is aged and not in proper maintenance conditions

2026-05-03 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Great location, spacious accommodation, super staff

Cons:

Nothing

2026-04-21 • via Nuitee
P
Prue • family_with_children • nz
10
2026-04-17 • via Nuitee
5
549jantyl • Family
10
Spacious apartment, reasonable price, superb service
Pros:

I consider us as very lucky to find this apartment, it is reasonable price with spacious 70 m2 area, with extra small room having table for office work, even inside the drawer they have stationary, very considerate indeed. There is also a small bed in this extra room, perfect for quick nap or can be for children room. Not to mention a giant sofa besides the usual kitchen utensil, dining table and bathtub/bathroom needs including washing machine/dryer inside the unit.
The cleaners are all very helpful with good attitude.
The receptionist named Cindy and an Indonesian ibuk as well as the other team member are very helpful, I wanted to borrow weight/scale, they dont have but they borrow from the hotel side, really appreciate the effort to give superb service.
We came to Singapore for a transplant but the surgery is subject to donor availability, so we booked for 1 week then extended for another 2 weeks once we got confirmation, we asked for us not to move to different unit and really everybody, especially Cindy and the ibuk, helped to convince the office to allow us to keep the same unit so we dont have to move, this is deeply appreciated as moving unit would be so much trouble.
We also thank for a complimentary local fruit platter sent to our unit.
I love the free coffee downstairs, it is a booster for me to kick off the day.
I also enjoyed the swimming pool and gorgeous gym, should have used them more often.
Overall this is an apartment highly recommended for those with family and yet have to work occasionally.

2026-04-11 • via Tripadvisor
D
Darren • family_with_children • au
6
Pros:

Staff were very friendly and accomodating.

Cons:

Rooms are a bit tired.

Pool is lovely but poorly equipped with not enough lounges/daybeds and a plastic decking that heats up beyond belief and yet they haven’t had the inclination to put down mats to protect the scorched feet of the guests - honestly inept.

2026-04-11 • via Nuitee
S
Samantha • couple • au
8
2026-04-09 • via Nuitee
A
Andrew • family_with_children • au
10
2026-04-06 • via Nuitee
P
Petra • extended_group • au
10
Singapore is great for a short stay - beautiful parks and gardens and great selection of places
Pros:

The closeness to the hawker stalls.
The fabulous view from our 18th floor window.
The great pool and gym facilities.

Cons:

Was all good !

2026-04-04 • via Nuitee
P
Peter • extended_group • nl
8
Over het algemeen heel goed
Pros:

Ligging, service.

Cons:

Enkel glas, bankstel was waardeloos en keuken verouderd.

2026-04-02 • via Nuitee
D
Dennis • couple • au
8
2026-03-31 • via Nuitee
D
Dennis • family_with_children • au
8
2026-03-31 • via Nuitee
N
Noor Sadrilah • couple • gb
3
We do not had a pleasant stay in Singapore. Very dissppinted
Pros:

We had a very clear view of the Singapore flyer from our bedroom and it was very lovely

Cons:

The property was old. The bathroom and the toilet sink did not drained properly. We have to shower in stagnant water and the water overflows over the entire bathroom floor. The sink as well. The property was old. We have to walk about 10 mns to the MRT station.

2026-03-30 • via Nuitee
L
Luke • family_with_children • au
7
Pros:

Great location. Pool was great.

Cons:

Bathrooms did not smell good

2026-03-29 • via Nuitee
B
Brooke • family_with_children • au
10
Holiday hit
Pros:

For my parents first time overseas the service was amazing, Cindy made my family's welcome amazing. The gift left by the hotel staff and the kind words was wonderful and made my mum enjoy her birthday celebrations even more. Thank you everyone for the amazing stay.

Cons:

We didn't have the sugars for our morning drinks restocked very often so we had to take some from the lobby.

2026-03-17 • via Nuitee
C
Catia • family_with_children • ch
10
Pros:

Emplacement à 2 pas de chinatown et du MRT.
Hotel très accueillant, personnel dévoué. Nous avons beaucoup aimé la box petit déjeuné que nous avons pu avoir lors de notre départ étant donné que nous devions quitter l'hôtel avant l’ouverture du petit déjeuner, elle était copieuse.
Tout était parfait.

2026-03-17 • via Nuitee
S
silviacA4624ED • Family
10
nice place to try
Pros:

Beautiful place, clean, and great location! Friendly staff, Angela and Adni at reception, always available! Very good breakfast prepared by the very talented chef Fad! Must try!

2026-03-12 • via Tripadvisor