Distinction Dunedin Hotel

Hotels
9.4 (1404 reviews)
6 Liverpool Street , Dunedin , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Breakfast variety limited
Parking not free

Categories

Cleanliness
9.49
Clean and big rooms, with positive sentiment regarding overall cleanliness.
Service
9.96
Staff were exceptionally well trained, friendly, and attentive.
Location
10
Great location close to attractions and convenient for tourists.
Room Quality
9.45
Rooms were comfortable, with high-quality furnishings.
Amenities
8.98
Well-equipped kitchenette and laundry facilities, although some decor is tired.
Value for Money
8.94
Good value for the amenities and comfort provided.
Food and Beverage
8.49
Breakfast was good but could use more variety.
Overall Experience
9.87
Overall, a very good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:44

Property Description

Rich Heritage Reflected in Elegance
Experience the charm of a bygone era at Distinction Dunedin Hotel, a beautifully refurbished 1930’s post office. Situated in Dunedin City Centre, this 4.5 star hotel boasts a restaurant, bar, and fitness centre, offering a perfect blend of luxury and convenience.

Modern Comforts and Amenities
Each room is equipped with a flat-screen TV, minibar, and free unlimited WiFi. Enjoy the convenience of laundry facilities, a toaster, and tea/coffee making facilities. The private bathroom features a shower, hairdryer, and complimentary toiletries, ensuring a comfortable stay for every guest.

Unforgettable Dining Experiences
Indulge in a pre-dinner drink at the Post Bar and savor a delicious meal at Parcels Restaurant, serving breakfast and lunch. For a unique experience, opt for a private dining experience in one of the original vaults of Dunedin's former Chief Post Office.

To immerse yourself in luxury and history, book your stay at Distinction Dunedin Hotel today!

Important information:

Please note that all credit card transactions incur the following processing fees: 2%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs NZD 27 per day.

Location

Guest Reviews

9.4
Based on 1404 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.87
B
Bernadine • extended_group • nz
10
Lovely hotel. Clean, nice styling and the two bedroom suite with lounge was very comfortable
Pros:

Great room

2026-06-06 • via Nuitee
J
Jo • solo_traveller • nz
10
What i expected and happy to return anytime, in any city you have a distinction hotel. Reliable an w
Pros:

Very nicely presented and service very professional but charming and welcoming

2026-06-06 • via Nuitee
R
Rebecca • couple • nz
9
Pros:

Great location. Excellent staff. Very comfortable bed

Cons:

No smart TV to stream to & no sports channels.

2026-06-05 • via Nuitee
G
Gareth • couple • nz
10
👍🏻
Pros:

Everything

Cons:

Nothing

2026-06-04 • via Nuitee
L
Luke • solo_traveller • au
10
Excellent Hotel!
Pros:

Lovely, well presented property. Rooms were clean and well maintained with great amenities. Honestly my favourite hotel by far. Perfect for families too. Location is great and walking distance to everything in the city.

2026-06-03 • via Nuitee
A
Al and Jaime Stewart • family_with_children • nz
10
2026-06-03 • via Nuitee
S
Steve • family_with_children • nz
10
2026-06-01 • via Nuitee
S
SANDEEP • solo_traveller • au
10
2026-06-01 • via Nuitee
P
Pritchard • solo_traveller • nz
8
100% stay again
Pros:

Location with parking was great. The staff were 100% so friendly, chatty and brilliant around service.

2026-06-01 • via Nuitee
M
Mellissa • extended_group • au
7
Served us great for a 2night stay.
Pros:

Comfortable and clean apartment, location was good.

Cons:

We parked in the street, but we aren’t a big fan of having to pay for property parking on top of room costs.

2026-05-31 • via Nuitee
G
Grant • solo_traveller • nz
8
2026-05-31 • via Nuitee
B
Bridget • extended_group • nz
10
Perfect
Pros:

Great location

2026-05-30 • via Nuitee
H
Hui Chun • extended_group • tw
10
2026-05-30 • via Nuitee
B
Bridget • extended_group • nz
10
5 stars all the way
Pros:

Beautiful place to stay

Moana and the hospitality team were fantastic

2026-05-30 • via Nuitee
S
SYuen • Couples • Singapore
2
Distinction Hotel Dunedin . Bad Service. Bad Manners . This is their distinction
Pros:

We stayed there for 5 days thinking it was the best hotel in Dunedin .

First Day

We went out for a long walk at about 8 am . We put the “ please clean our room sign “ outside our hotel

Came back with lunch at about 1 pm . Room not cleaned . No issue . Housekeeping team probably busy

We put the “ Do not disturb sign “ between 1 pm ~ 2 pm ( time approx) . Had our lunch

We left about 2 pm for a tour . Came back at about 7 pm plus . Room was still not cleaned or bedsheets changed . Nothing done !

We called front desk and informed her about it . She came to our room at our request . After a brief explanation , one of her first words were “ How do I know that you didn’t put the sign the other way after you came back “ , in effect accusing us of lying and cheating . She further adds “ it’s not that I am accusing you but many other guests do the same to us at this hotel “ in effect also accusing her hotel guests are liars .

We were furious . Utterly disgusted at the service quality and lack of respect for their hotel guests . Demanded to see the manager in charge

Next morning , went down , talk to the manager. Nice affable person .

After exposing the situation , we found out that the service staff , the night before , hid from her boss her accusations .

Never mind that . What the manager said shocked us

He said “ I guess it’s your bad luck that you did not get your room cleaned. The cleaning staff saw your “ do not disturb sign “ during the 1 hr we are inside taking our lunch

This is one and only distinct occasion where I put up a sign “ do not disturb “ between 1-2 pm and do not get my hotel room serviced . Even though the “ please clean the room sign was up 8am -1 pm and from 2-7 pm .

Perhaps this is how Distinction Hotel got its name . Distinct disregard for customer services

I was told by a friend that this is how services at New Zealand hotels are . Poor and indifferent

I beg to differ . The other places and people in New Zealand are very service oriented and pleasant.

I don’t think I will ever patronized Didtinction Hotel again ever again.

We asked to s

2026-05-24 • via Tripadvisor
• family_with_children • nz
8
Very good
Pros:

Room was very good. Location was very good

2026-05-24 • via Nuitee
K
Kathy • solo_traveller • hk
9
2026-05-23 • via Nuitee
A
Amy • solo_traveller • cn
9
2026-05-21 • via Nuitee
R
Roderick • solo_traveller • au
9
Awesome Dunedin
Pros:

Jnr suite is well set out with separate bedroom which was ideal for our needs. Also room was dark & soundproof which was great for sleeping. Bed very comfortable.

Cons:

Buffet breakfast was ordinary with limited gluten free options. Cafes in the next block offered much better & cheaper options.

2026-05-21 • via Nuitee
D
DUNCAN • solo_traveller • au
9
THE ONLY PLACE TO STAY IN DUNEDIN, HIGHLY RECOMMENDED.
Pros:

EXCELLENT SUITE, FULLY EQUIPPED WITH EVERYTHING A TRAVELLER NEEDS WITH GOOD LIGHTING.
TERRIFIC BREAKFAST, REAL QUALITY FOOD TOO, NOT JUST PLAIN LABEL STUFF PUT OUT FOR THE BUFFET.
WONDERFUL STAFF.

Cons:

NOTHING.

2026-05-19 • via Nuitee