The Provincial Boutique Hotel

Hotels
8.8 (1438 reviews)
121 Lydiard Street North , Ballarat , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Spacious rooms
Cons:
Cleaning product smell
Room size for some

Categories

Cleanliness
8.13
Some reviews mention cleanliness positively, while others hint at issues like the smell of cleaning products.
Service
9.1
Most reviews praise the exceptional service provided by staff, particularly at reception.
Location
9.14
Multiple reviews highlight the hotel's excellent location, conveniently close to transportation.
Room Quality
8.59
Several reviews mention spacious and comfortable rooms, with a few complaints about size.
Amenities
8.62
Amenities are generally appreciated, but some comments mention issues like WiFi quality.
Value for Money
8.58
Guests feel they received good value for the pricing, though some expected more comfort.
Food and Beverage
9.13
Food quality is frequently praised, including restaurant experiences and in-room dining.
Overall Experience
9.1
Overall satisfaction is very high, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:01

Property Description

Heritage Charm and Modern Comforts

Convenient Location
Situated steps away from Ballarat train station, The Provincial Boutique Hotel offers easy access to key attractions like the Art Gallery of Ballarat and Sovereign Hill.

Comfortable Accommodation
Renovated suites and apartments feature flat-screen TVs, DVD players, and minibars. Relax in the seating area or pamper yourself in the private bathroom with complimentary toiletries.

Fitness Center for Guests
Stay active during your stay with the on-site fitness center, perfect for a daily workout routine.

To experience a blend of heritage charm and modern comforts in the heart of Ballarat, book your stay at The Provincial Boutique Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.8
Based on 1438 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
W
W ei 07 couple au
9
Nice.
Pros:

Great location in a premium area, and the hotel was very clean. The staff were friendly and helpful. The only downside was that the room was a little small.

Cons:

Great location in a premium area, and the hotel was very clean. The staff were friendly and helpful. The only downside was that the room was a little small.

2026-08-27 via Nuitee
R
Robyn couple au
4
Unfortunately our stay did not live up to expectations.
Pros:

Location was convenient. Recent renovation/ interior design was tasteful.

Cons:

Very small, pokey room, which normally accommodates one person, was allocated to a couple. There was no room to fit 2 people with luggage which was unfortunately not explained clearly on the website. The customer service response to our predicament was inadequate and we were expected to pay a substantial additional amount to upgrade to another room. A reasonable negotiation of the extra cost was not possible. Also, we were told that the tariff was more expensive than normal due to an event being held that weekend in Ballarat. It seemed to us the hotel was more concerned with its profit than its customers.
The food quality and menu offerings in the
associated restaurant were disappointing,
although the service was pleasant
and accommodating.

2026-08-27 via Nuitee
R
Roger solo_traveller au
8
Pros:

great location, very easy check in. friendly staff. Comfortable bed. Great quality linen

Cons:

the room (room 18) was very small. Smaller than I was expecting, everything else was great.

2026-08-24 via Nuitee
G
Grant family_with_children au
8
Good place and god location would stay again
Pros:

Bed was overly soft if you're not into that. Rooms are nice but a little small. Bathroom size was great.

Cons:

Noise. Was in room 16 and you could hear everything outside in the morning and night. Walls seemed not insulated. Only draw back. Was woken up every morning by people checking out at 630

2026-08-24 via Nuitee
P
Patricia solo_traveller au
8
One night stay with a lovely breakfast
Pros:

Great spot. Clean. Parking onsite with locked gate at night. Friendly staff. Great breakfast.

Cons:

The property has a lot of perfume. It's very strong. Using the bathroom means the fan is on and it's very annoying and loud. Room 19, downstairs with the view of a brick wall.

2026-08-24 via Nuitee
A
Angela couple au
10
2026-08-22 via Nuitee
R
Robyn solo_traveller au
9
I had a very pleasant stay.
Pros:

The room was clean, and decor beautiful. It was quite a small room, but okay for one person for a couple of nights. The location was good for my purposes. I also appreciated being on the ground floor. I had breakfast in the restaurant Lola the next morning and it was absolutely beautiful. Staff were friendly and efficient. Decor of the restaurant outstanding. The food was delicious. I would definitely return there to eat again.

Cons:

Although the room size suited me for the night, it would have felt a little cramped if I had stayed for more than two nights.

2026-08-20 via Nuitee
L
Louise solo_traveller au
8
2026-08-20 via Nuitee
H
Holly solo_traveller au
8
Pros:

The hotel is centrally located. Walking distance to the train and local restaurants.
The hotel is tastefully decorated, making it a nice facility to stay in.

Cons:

The room was very small. It would be great to have a few more indoor seating areas.

2026-08-20 via Nuitee
A
adrian couple au
9
Top end stay
Pros:

Lovely old hotel. Room was large ( Lola suite) and well appointed. Position to CBD excellent. Restaurant was super.

Cons:

Fire alarm going off without warning.(test) Apparently staff not advised when FRV tests.

2026-08-18 via Nuitee
M
Margaret couple au
9
Wonderful and looked after well!
Pros:

Handy to everything with old world charm and a decent breakfast and lovely staff and service

Cons:

Only thing the mattress was a bit passed it!

2026-08-18 via Nuitee
M
Margarita family_with_children au
10
2026-08-17 via Nuitee
A
Atma solo_traveller au
9
2026-08-17 via Nuitee
S
Sharon couple au
9
Amazing Room! Handy and quiet location, amazing restaurant, would certainly stay again!
Pros:

Everything! The staff, the room, the location. Room was clean, spacious and appealing, bed was comfy, shower was awesome. Love the room service from Lolo restaurant, food was perfect!

Cons:

No USB facility (that we could find) maybe just a power board with a USB connection included in each room? Honestly this is just nit picking to find a negative in the survey

2026-08-16 via Nuitee
T
Todd couple au
8
2026-08-15 via Nuitee
T
Tim solo_traveller au
7
2026-08-13 via Nuitee
D
Diane couple au
8
Beautiful rooms
2026-08-12 via Nuitee
B
Benjamin family_with_children au
4
2026-08-12 via Nuitee
W
wenyun extended_group tw
10
Pros:

8/5我們大概傍晚18:00抵達,負責接待我們的人員非常友好,當我們處理床鋪問題;

8/6 幫我們check out的櫃檯人員講了很多有關於飯店本身的歷史,超有趣

Cons:

2026-08-12 via Nuitee
P
Peter couple au
10
Wonderful room and great shower.
Pros:

Amazing room and facilities. Easy parking and friendly check in.

Cons:

N/A

2026-08-12 via Nuitee