The Provincial Boutique Hotel

Hotels
8.8 (1452 reviews)
121 Lydiard Street North , Ballarat , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Spacious rooms
Cons:
Cleaning product smell
Room size for some

Categories

Cleanliness
8.13
Some reviews mention cleanliness positively, while others hint at issues like the smell of cleaning products.
Service
9.1
Most reviews praise the exceptional service provided by staff, particularly at reception.
Location
9.14
Multiple reviews highlight the hotel's excellent location, conveniently close to transportation.
Room Quality
8.59
Several reviews mention spacious and comfortable rooms, with a few complaints about size.
Amenities
8.62
Amenities are generally appreciated, but some comments mention issues like WiFi quality.
Value for Money
8.58
Guests feel they received good value for the pricing, though some expected more comfort.
Food and Beverage
9.13
Food quality is frequently praised, including restaurant experiences and in-room dining.
Overall Experience
9.1
Overall satisfaction is very high, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:01

Property Description

Heritage Charm and Modern Comforts

Convenient Location
Situated steps away from Ballarat train station, The Provincial Boutique Hotel offers easy access to key attractions like the Art Gallery of Ballarat and Sovereign Hill.

Comfortable Accommodation
Renovated suites and apartments feature flat-screen TVs, DVD players, and minibars. Relax in the seating area or pamper yourself in the private bathroom with complimentary toiletries.

Fitness Center for Guests
Stay active during your stay with the on-site fitness center, perfect for a daily workout routine.

To experience a blend of heritage charm and modern comforts in the heart of Ballarat, book your stay at The Provincial Boutique Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.8
Based on 1452 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
S
Sonya couple au
10
A relaxing stay in a great location.
Pros:

So cosy and quiet.

Cons:

NA

2026-09-19 via Nuitee
T
Tania couple au
9
2026-09-19 via Nuitee
S
Sonya couple au
10
A relaxing stay with stunning blue and white accents.
Pros:

Its charm. Beautifully appointed in keeping with the period of the building. So close to shops and trains.

Cons:

NA

2026-09-17 via Nuitee
L
Lisa couple au
5
Tiny room, with view of a brick wall
Pros:

Lovely old hotel and great location

Cons:

Our bedroom was so small
It felt claustrophobic. The bedroom
Door barely cleared the bed corner to open and the bathroom door barely cleared the toilet bowl to swing open. Very cramped for two people to maneuver in one space. Ok for a single night but disappointed in size of the room we were allocated. Have stayed before in a much larger room and felt a lot happier.

2026-09-16 via Nuitee
M
Megan couple au
9
2026-09-16 via Nuitee
M
Merowyn family_with_children au
10
Beautiful, charming and beautiful exceptional service
Pros:

Exceptional FOH staff, allowed us to move to a bigger room and it was absolutely perfect. Will stay again in the future.

Cons:

The initial room was better suited to a solo traveller, not the hotels fault at all I didn’t look properly when booking

2026-09-13 via Nuitee
R
Richard solo_traveller au
10
Pros:

Location

Cons:

Nothing

2026-09-11 via Nuitee
L
Lisa couple au
8
Well located, clean and comfortable property with a nice restaurant and easy access to key sites in Ballarat and the tra
Pros:

The property was very clean, well located and appreciated the onsite restaurant making our stay on a cold and wet Sunday so much easier.

Cons:

Nothing

2026-09-09 via Nuitee
D
Darren solo_traveller au
6
Great stay, please clean your showers
Pros:

Great location, good parking, big comfortable room.

Cons:

Black mould in the shower

2026-09-07 via Nuitee
R
Rachel couple au
10
2026-09-06 via Nuitee
M
Maryanne couple au
10
A wonderful central hotel with great rooms and wonderful staff.
Pros:

The rooms were beautiful and large. Close to city centre. Station just on your doorstep

2026-09-06 via Nuitee
J
Jillian couple au
9
Delightful overnight stay in vibrant Ballarat
Pros:

Attractive decor, lovely staff and comfortable. Good location near great eateries.

2026-09-03 via Nuitee
M
Mackenzie solo_traveller au
8
2026-09-02 via Nuitee
B
Bruce G Wgtn solo_traveller nz
7
Pros:

Nicely renovated and great service.

Cons:

Room quite small

2026-09-02 via Nuitee
K
Kenneth couple au
5
Ok for one night stay only .
Pros:

It was average

Cons:

Hairdryer didn’t work and desk doesn’t open until 9:30am so didn’t get any help before we left for the day

2026-09-02 via Nuitee
C
Christina couple au
9
A comfortable, relaxing stay with delicious breakfast
Pros:

Convenient location, decor, comfort

Cons:

Bathroom door needed repair to slide properly

2026-08-31 via Nuitee
K
Kathryn solo_traveller au
10
2026-08-31 via Nuitee
M
Michelle extended_group au
9
Pros:

We are a group of six regular travellers. We have found the Provincial Boutique Hotel to be a delightful combination of style, tranquility and hospitality; with staff catering for every need and more. The selection and quality of food has been excellent, so much so we have dined in for breakfast (X 3 days) and Sunday roast dinner.

2026-08-30 via Nuitee
W
W ei 07 couple au
9
Nice.
Pros:

Great location in a premium area, and the hotel was very clean. The staff were friendly and helpful. The only downside was that the room was a little small.

Cons:

Great location in a premium area, and the hotel was very clean. The staff were friendly and helpful. The only downside was that the room was a little small.

2026-08-27 via Nuitee
R
Robyn couple au
4
Unfortunately our stay did not live up to expectations.
Pros:

Location was convenient. Recent renovation/ interior design was tasteful.

Cons:

Very small, pokey room, which normally accommodates one person, was allocated to a couple. There was no room to fit 2 people with luggage which was unfortunately not explained clearly on the website. The customer service response to our predicament was inadequate and we were expected to pay a substantial additional amount to upgrade to another room. A reasonable negotiation of the extra cost was not possible. Also, we were told that the tariff was more expensive than normal due to an event being held that weekend in Ballarat. It seemed to us the hotel was more concerned with its profit than its customers.
The food quality and menu offerings in the
associated restaurant were disappointing,
although the service was pleasant
and accommodating.

2026-08-27 via Nuitee