Bisanta Bidakara Surabaya

Hotels
•
Independent
4.4 (4 reviews)
Jl. Tegalsari No. 77-85, Surabaya, East Java, 60264 , Surabaya , ID
62-31-5457007

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Fitness facilities
Full-service spa
Free self parking
Free valet parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Cons:
Weak Wifi signal

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but there were occasional complaints about cleanliness standards.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times and responsiveness.
Location
8.1
The hotel is located slightly out of the way but still accessible, with proximity to key landmarks.
Room Quality
7.8
Rooms were comfortable, but some guests mentioned minor maintenance issues with facilities.
Amenities
7.2
The amenities provided were satisfactory, with some guests appreciating the gym and pool, but others noted the lack of certain services like spa.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling it was reasonable for the price, while others found it lacking compared to expectations.
Food and Beverage
7.3
Breakfast and dining options received mixed reviews, with some guests enjoying the offerings while others desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would consider this hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 08:10

Property Description

Full-Service Spa and Recreational Amenities: Indulge in massages and facials at the on-site spa, or take a refreshing dip in the outdoor pool after a session at the fitness center.

Complimentary Wireless Internet and Event Space: Stay connected with free Wi-Fi throughout the hotel and make use of the versatile banquet hall and 6 meeting rooms for any event or gathering.

Convenient Location and Nearby Attractions: Situated in Surabaya, this hotel is just a short distance from popular landmarks like Tunjungan Plaza, Joko Dolog Statue, and Grahadi. Explore the city with ease from this central location.

Experience comfort and luxury at Bisanta Bidakara Surabaya. Book your stay now to enjoy all these fabulous amenities and more!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4.4
Based on 4 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
6
Good for stay n Nice food for breakfaat
Pros:

Good hotel but must be prepare for good stuff in barhroom

2017-01-16 • via Nuitee
N
norman
6
Harga sesuai dengan kualitas hotel
Pros:

Lokasi ditengah kota sangat menunjang aktivitas

2016-02-28 • via Nuitee
N
norman
6
Cukup nyaman melepas lelah bersama keluarga
Pros:

Cukup nyaman untuk menginap 1 hari untuk shoping

2015-12-25 • via Nuitee
A
Acemantwindo
2
i wont recommend this place
Pros:

the room is big and thats the only pro i can think of this hotel. the wifi connection is terrible in the room, so i have to stay in lobby for sometime every night for a better connection. the room is full of mosquitoes, which make me feel like a walking blood bag. the walls have water stain and he paint starts to peel off due to moisture. window is broken so it cant be shut properly. i would rather pay more to stay out of this hotel..

2015-11-25 • via Nuitee