Ramada by Wyndham Richland Center

There was an issue with the hot water in the shower. It would work for less than 5 min and go ice cold. I had to shut it off and turn it back on 3 times to get thru a warm shower. Minor issue with tv remote not working either. But big issue with cold shower

Hair in tub and dirty fridge reported it no one came and cleaned it so we did and cleaned the mini fridge. Pool was dirty staff was upset they had to open it. Could hear running water with the rooms next to us and above us. People running and stomping until midnight. Breakfast was the same all 3 days. Reporting issues with staff and it not being corrected was awful. They shut out key off everyday at 12 so we had to get it fixed everyday. All they said was we don’t know why they set it for a 1 nite stay only. Carpets in hallways never vacuumed the 3 day stay we where there. Will never stay there again

It was just set up really weird and it's in the middle of town.

I left a special to me blanket on the bed (Packers blanket) that my mom had given me). A couple hours later I called , the front desk person said she would check and call me back, as she did. She said she talked to the person that cleaned the room, and said she didn’t see it. Well, it was there!! I know I left it on the bed I’d understand if it were weeks later, but it was only a couple of hours. Someone in your staff if lying and took the blacker. VERY disappointed!! I suggest you talk to the person that cleaned the room. Makes me sick with dishonesty

Bed was very uncomfortable/ older spring mattress for the cost being over $100 on a weeknight in a super rural town - I just expected it to be a nicer quality mattress/bed . The “fitness center” is not very good - it’s more of a closet with a tread mill. Bike and some kind of stairclimber maybe no weights or room to stretch out / do much of anything so That could be improved

Parking lot, along with ramp for disabled access & luggage was icy...not shoveled or salted. Steps not shoveled or salted. Had to go up 5 steps, then down 5 steps in order to get luggage to room. No other options. Parking lot was on an incline and even next morning was covered in ice and treacherous to get to car. Front desk explained that they did not even have salt on hand and maintenance is lacking at the property.

Pool was closed Saturday and needed shock treatment as child had thrown up in it. Should have been a couple hour fix, but wasn't going to open until Monday. Again, no shock treatment in stock and no one to take care of it. Very disappointing.

Only USB ports in room were on wall on both sides of bed. The left side didn't work at all, unable to plug in. We did plug phone and hearing aids (along with a charger) into right side. Woke up in the a.m. to all items drained of battery and not charged. Had to move phone to bathroom to charge enough so we could access GPS for 3 hour ride home. Very irritated with electric options.

No hot water in bathroom sink. Had to run bathtub for hot water.

Microwave door could not be opened or closed without lifting entire unit up so microwave door wasn't obstructed by the shelf it lived on.

Entire property was lacking maintenance and anyone to care that it was in this shape. Its an older facility that obviously is not cared for. Price was outrageous for what it was.

Breakfast

No hot tub/jacuzzi, whirlpool. Just a pool.
Sink and shower drain slow, standing in water in tub when showering.