Hôtel Maison du Fort

Hotels
Independent
9.4 (44 reviews)
21, Avenue Sainte Geneviève, Québec City, Quebec, G1R 4B1 , Québec City , CA

Facilities

Free WiFi
Luggage storage
Concierge service
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
New and comfortable rooms
Cons:
Water pressure issues
No elevator
Minor functional issues

Categories

Cleanliness
9.44
The room is clean, reflecting a high standard of cleanliness.
Service
9.91
Staff are nice and very helpful, providing excellent service.
Location
9.95
Great location in the old city, perfect for easy access to attractions.
Room Quality
9.1
Rooms are new and comfortable, but some had issues with water pressure.
Amenities
8.93
Standard amenities for a new boutique hotel, but some functionality issues reported.
Value for Money
8.59
Good value considering the newness of the property, but some facilities may not meet expectations.
Food and Beverage
9.44
No specific feedback on food, but the location is close to dining options.
Overall Experience
9.81
Wonderful experience with charming aesthetics and superb staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:19

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Hôtel Maison du Fort.

Luxurious Accommodations: Rest in comfort in one of the 9 guestrooms equipped with LED televisions, down comforters, and premium bedding for a cozy experience.

Central Location: With a stay at Hôtel Maison du Fort, you'll be minutes away from popular attractions like Château Frontenac and Grande Allée, making it the ideal choice for exploring Quebec City.

Ready to experience the charm and convenience of Hôtel Maison du Fort? Book your stay now!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 44 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 9.1
Amenities: 8.93
Value for Money: 8.59
Food and Beverage: 9.44
Overall Experience: 9.81
L
Laura partner
10
Pros:

Hotel is lovely, location is ideal, and Paule was very helpful! She gave us some great recommendations!

2025-10-12 via Nuitee
B
Barbara
8
Pros:

This was a very nice historic hotel in a great location near Chateau Frontenac, however there were a few shortcomings as others have mentioned. We reserved the deluxe suite. I was aware that there was no elevator and thought we were on the third floor, forgetting that "European" floors start at zero. So we were actually on the fourth floor, which was 52 steps from the lobby. And we had a loft bedroom in addition to the regular bedroom, which was another 12 steps up for a total of 64. Slightly challenging for two women and a decent amount of luggage. The unit was nice with the original stone walls, however the loft ceiling height was only about 5' 3" so I was not able to fully stand up in there. That should have been mentioned on the listing. Getting up in the middle of the night was a challenge trying not to hit my head on the ceiling! The bathroom was very modern, however water pressure was very bad - slightly more than a trickle. That made showering a challenge. And the bathroom lighting over the mirror was poor making it nearly impossible to see to put on make up. Another bizarre thing was that there was an armoire to hang clothes, but the bar height was probably about 6 1/2 ft so a short person would not have been able to reach. There was also no place to put clothing in the bedroom or loft so I basically lived out of my suitcase. I do want to mention that Paula at the front desk was extremely nice and helped us plan several activities.

2025-10-07 via Nuitee
J
Jennifer
10
Pros:

Great location. Lovely host. Beautiful room.

2025-10-07 via Nuitee
P
Paul
8
Pros:

We had the tiny split level room. I wouldn't stay in this room again because the bed was only accessible on one side and it was elevated by a few stairs that we had to negotiate before we had to go down a whole flight of stairs to the bathroom (especially in the dark at night). Zero closet or storage space. Staff was excellent and loved the completely new (as of May 2025) interior design of room but the lack of space and split level is a no from us especially at the price we paid. There are far better options in this hotel and elsewhere in town.

2025-10-07 via Nuitee
K
Katie
10
Pros:

Looked exactly like the pictures! Great design, pretty bathroom, and all the toiletries smelled better than walking into an Aesop. Was a beautiful building in an excellent location—close enough to all the sights and gorgeous parks but on a quiet street with not too much foot traffic. Loved that the windows opened to let in the sea air (big bonus for me as someone who does not like being stuck in hotels with constant A/C blasting). The bed was very comfortable. Paule was really lovely and had so much local knowledge. I highly recommend staying here and will come again. Check in was great and even though there is no elevator, there will be someone on hand to help you with your luggage if you plan your arrival within the staffed hours.

2025-10-05 via Nuitee
K
Kit Yin Derek partner
10
Pros:

The hotel was beautiful. The rooms are so gorgeously appointed. We stayed in room six and it had the perfect view of the chateau and the river. And Paule at the front desk/reception/hostess was wonderful. So knowledgeable about the city on where to go and where to eat, she made our stay in Quebec even nicer. I had mentioned that it was my partner’s birthday and she surprised us with a card and some chocolates! Thank you Paule for making our trip to Quebec even more memorable

2025-10-04 via Nuitee
M
Ming Wai family
10
Pros:

The room is clean and the staff are nice.

2025-09-26 via Nuitee
G
Glen
10
Pros:

Absolutely amazing place!!! Newly renovated and do to the 10s!!!👍👍😎

2025-09-24 via Nuitee
R
Robert G Ryan
6
Old Quebec city stay
Pros:

Great location, easy walk to Chateau and old Quebec City shops and restaurants. No elevator which would be a problem for older guests. Poor lighting in the washroom and terrible water pressure in the shower. Room was beautiful with the exposed stone walls.

2025-09-21 via Nuitee
W
Walter
8
Great location in the old city.
Pros:

A very nice boutique hotel in a great location in the old city. The woman running the hotel is friendly and very helpful. The rooms are new and comfortable.

2025-09-21 via Nuitee
S
Susan friends
8
Pros:

This charming boutique hotel just opened a few months ago. The location is perfect, quiet but just 3 short blocks from the Chateau, Shopping, dining and the river. The decor is exquisite and we had a few suggestions for the very helpful reception. Because the bathroom is mostly black with dim lighting, they need to have a small makeup mirror to apply makeup. Our room was on the third floor, and no elevator so keep that in mind. Parking is a block offsite but not every hotel around there even offers parking. Wonderful stay!

2025-09-18 via Nuitee
S
Stéphane family
10
Pros:

Ne pas oublier de remettre les détecteur de fumée !

2025-09-14 via Nuitee
D
Daniel
8
So so
Pros:

Brand new property. We stayed in #3. Well appointed and stylish but the designer missed terribly in my opinion. No outlets on nightstands for phones. Used plugs away from bed on floor. Shower was a dribble. No pressure. All design without function. To open the windows, it was hot and stuffy, we had to crawl over an oversized desk to open windows.

2025-09-11 via Nuitee
S
shokooh family
10
Pros:

Best location, beautiful material, luxury stay just prepare your self for carrying your luggage to your room!

2025-09-08 via Nuitee
Q
QINGYUN
10
Pros:

I’m arriving late but they give me very specific instructions on how to check in

2025-09-08 via Nuitee
C
Carolyn partner
10
Pros:

The overall experience was wonderful - the aesthetic and vibe of the room, the staff was superb (thank you, Paula, for all your suggestions), and the location was perfect. Our one suggestion would be to have a proper non-smokey mirror for tasks like putting on makeup or shaving. Other than that, it was perfect!

2025-09-08 via Nuitee
S
Shawn
10
Pros:

Cute boutique hotel just steps from old Quebec City. Everything is so close at hand, but the hotels locations is so quiet. A perfect place to stay

2025-09-06 via Nuitee
N
Norman
10
Pros:

Beautiful room and very quiet area a block away from many restaurants. The room had an excellent view of chateau Frontenac that was a 5 minute walk away. excellent staff and communications as well. Only issue with our room was that the water pressure was very poor that the shower barely worked (the rain head not at all) - apparently it was just our room being at the top so perhaps inquire about this. It was manageable to shower but should be fixed - would definitely stay here again regardless.

2025-08-28 via Nuitee
D
Dali partner
10
Pros:

Vraiment beau et confortable

2025-08-27 via Nuitee
E
Emmanuel family
8
Pros:

The hotel is only three months old and is quite modern inside. We liked the spaciousness of our room. Unfortunately, our stay was impacted by the fact that the water pressure to the shower and sinks were quite low due to the suite being on the top floor. We brought this to the staff's attention and they noted that a prior customer had had the same complaint. Unfortunately, the problem may be long term. If a nicely operating shower is important, and especially for the amount of the nightly room cost, avoid staying on the top floor. There were a couple of other more minor problems like an inoperational rainfall shower head and inoperable coffee maker.

2025-08-23 via Nuitee