Royal Mackintosh Hotel

Hotels
8.2 (501 reviews)
Station Road , Dunbar , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Needs renovation
Limited sockets
No hot water

Categories

Cleanliness
7.7
Some guests indicated the rooms were tired and had damp smells.
Service
9.2
Guests consistently praised the friendly and helpful staff.
Location
9.2
Many reviews highlighted the central location, close to the train station and other attractions.
Room Quality
7.2
Rooms were described as basic, tired, and in need of updating.
Amenities
7.7
Limited amenities mentioned, such as the lack of Wi-Fi and limited sockets.
Value for Money
7.7
Some guests expressed that the hotel was not worth the cost due to outdated conditions.
Food and Beverage
8.7
Food and beverage options were generally well-received, though some service issues were noted.
Overall Experience
8.2
Generally positive experiences highlighted by friendly staff and a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Seaside Charm and Historic Elegance

Convenient Location: Just a 2-minute walk from Dunbar Rail Station, The Royal Mackintosh offers easy access to transportation.

Unique Dining Experience: The Mauretania Restaurant, furnished with wood from the RMS Mauretania, serves dishes made from fresh, local produce.

Local Attractions: Explore Dunbar's shops, restaurants, and nearby golf courses, all within a short distance from the hotel.

Experience seaside charm and historic elegance at The Royal Mackintosh. Book your stay now for a memorable getaway.

Important information:

Please note that limited car parking is available for 6 cars. This is on a 'first come, first served' basis. If the car park is full, then parking is available on the street nearby.

Kindly note rooms at the property are located on the first floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.

Please note that only people from the same household are allowed in the same room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
A
Andy • solo_traveller • gb
8
2026-05-14 • via Nuitee
K
Kenneth • solo_traveller • gb
10
2026-05-10 • via Nuitee
C
Catherine • couple • gb
7
Enjoyed our stay
Pros:

Location good, room clean, bed spotless and comfortable. Hotel a bit tired but didn’t affect our stay.

Cons:

Not everyone can eat a full breakfast, a brioche bun with 1 slice of bacon £10 was a bit much :(

2026-05-10 • via Nuitee
G
Gyle • solo_traveller • us
7
The staff made it worthwhile
Pros:

The architecture

Cons:

Under renovation and construction

2026-05-05 • via Nuitee
K
karen • couple • gb
7
Location great staff friendly no restaurant
Pros:

Location
Staff helpful and polite
Got a room upgrade four poster room was more spacious
Haggis on breakfast was lovely

Cons:

No restaurant as getting refurbished as new owners
Noise from slamming front door
No fruit offer on breakfast
Perhaps add kippers or haddock breakfast

2026-05-04 • via Nuitee
R
Rachel • couple • gb
7
2026-04-30 • via Nuitee
C
Craig • family_with_children • gb
1
Horrendous
Pros:

location that's about all I can say as the hotel was far from my expectations.

Cons:

In one of the rooms I booked their was an over whelming smell of dampness I complained to the maid and was told to turn the bathroom fan on! the radiator in that room had been disconnected to the system, the other room the TV was not working and on the evening we arrived had NO hot water, I complained to an employee again in the morning and confirmed my suspicion that the radiator had leaked and soaked the carpet from one end of the room to the other, he said he would contact the manager and the manager by phone and offered to refund me 25% of the cost, wether this happens or not I am not so sure. I do have photo's but for some reason I am unable to upload on this page.

2026-04-28 • via Nuitee
S
Steven • extended_group • gb
6
It was pleasant enough the room was good size decor is dated and not worth price paid
Pros:

I never opted for breakfast as I was leaving early the location is perfect for town centre and seaside
I liked the bed it was comfy and spotless clean the towels supplied were so good

Cons:

I didn’t like how we had to wait at the bar while the only girl on duty was the barmaid and the receptionist to check us in ..
I didn’t like the decor / furnishings they were a bit dated but functional …
The parking area was very small with only one disabled space which was taken
Checking out in the morning no one was there I just left my key in kitchen

2026-04-27 • via Nuitee
P
peter • couple • gb
5
2026-04-27 • via Nuitee
K
kievin • solo_traveller • gb
7
Enjoyable station being close was great and my bed was comfy which is important!
Pros:

Location near station staff were friendly and room and bathroom need upgrades but bed was comfy!

Cons:

Bedroom and bathroom looked tired and kettle didn’t work in room.Also food could be better it’s ok but could be improved a lot!

2026-04-26 • via Nuitee
K
Kirstin • couple • gb
5
Adequate stay in terms of facilities. At B&B price of £165 there needs to be more value for money. Staff were super
Pros:

Location and staff. Town is lovely.

Cons:

Tired looking in parts. Room and general decor inside and out needs upgrading. Ok if it was budget accommodation.

2026-04-21 • via Nuitee
E
Ellie • solo_traveller • gb
5
Handy spot for short Dunbar stay
Pros:

Location. Comfy bed and clean

Cons:

Thin walls, could hear other guests talking in their room

2026-04-19 • via Nuitee
9
992bishnus • Business
10
Official meeting .
Pros:

Lovely atmosphere nice and clean room to stay .Friendly staff and budget friendly.
Best place to stay in Dunbar .

2026-04-16 • via Tripadvisor
F
fd6573e57d5f71dbf9fbe3833384600e • solo_traveller • gb
3
Convenient location but room tired and bathroom particularly scruffy and unclean.
Pros:

Good location, convenient parking

Cons:

Room in need of serious upgrade, bathroom in particular. Tired, stained, could be cleaner (floor not clean at all).

2026-04-15 • via Nuitee
I
Ian • couple • gb
10
Enjoyed
Pros:

Food and staff very good

Cons:

Nothing

2026-04-11 • via Nuitee
D
Dean • couple • gb
10
2026-04-07 • via Nuitee
M
Maureen • couple • gb
8
Enjoyable stay
Pros:

Had lovely stay at hotel. The staff were very helpful and pleasant. Nice room with very comfy bed. Hotel is well situated with shops just around the corner. The food we had was lovely. Also lovely strong shower.

Cons:

Wasn't really anything we didn't like .

2026-04-06 • via Nuitee
K
Kevin • couple • gb
8
Definitely would recommend
Pros:

Great location, very friendly staff and ideal for a night

Amenities provided were excellent too

Cons:

Bathroom was a bit tired if I’m being picky

2026-04-06 • via Nuitee
H
Hilary • extended_group • gb
8
Visited after a wedding, very helpful at check-in and able to drop our stuff early . Only problem was getting a taxi bac
Pros:

Very comfy bed, shower was good and loved the arran aromatic toiletries

Cons:

Old fashioned decor and a bit shabby

2026-04-06 • via Nuitee
D
David • solo_traveller • gb
8
2026-04-05 • via Nuitee