Royal Mackintosh Hotel

Hotels
8.2 (587 reviews)
Station Road , Dunbar , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Needs renovation
Limited sockets
No hot water

Categories

Cleanliness
7.7
Some guests indicated the rooms were tired and had damp smells.
Service
9.2
Guests consistently praised the friendly and helpful staff.
Location
9.2
Many reviews highlighted the central location, close to the train station and other attractions.
Room Quality
7.2
Rooms were described as basic, tired, and in need of updating.
Amenities
7.7
Limited amenities mentioned, such as the lack of Wi-Fi and limited sockets.
Value for Money
7.7
Some guests expressed that the hotel was not worth the cost due to outdated conditions.
Food and Beverage
8.7
Food and beverage options were generally well-received, though some service issues were noted.
Overall Experience
8.2
Generally positive experiences highlighted by friendly staff and a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Seaside Charm and Historic Elegance

Convenient Location: Just a 2-minute walk from Dunbar Rail Station, The Royal Mackintosh offers easy access to transportation.

Unique Dining Experience: The Mauretania Restaurant, furnished with wood from the RMS Mauretania, serves dishes made from fresh, local produce.

Local Attractions: Explore Dunbar's shops, restaurants, and nearby golf courses, all within a short distance from the hotel.

Experience seaside charm and historic elegance at The Royal Mackintosh. Book your stay now for a memorable getaway.

Important information:

Please note that limited car parking is available for 6 cars. This is on a 'first come, first served' basis. If the car park is full, then parking is available on the street nearby.

Kindly note rooms at the property are located on the first floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.

Please note that only people from the same household are allowed in the same room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.2
Based on 587 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
S
Simon • couple • gb
1
Poor. Never going back.
Pros:

Nothing except the location.

Cons:

Dirty rooms and bed linen. The hotel smells of the adjacent curry takeaway and is very strong smelling in the bedrooms. The pictures on Booking.com do reflect the current condition or facilities.

2026-10-16 • via Nuitee
P
Paul Todd • solo_traveller • gb
4
Dirty & needs a good clean.
Pros:

Good location for work, some on site parking plus other public parking close by.
Central to the town, so whilst the hotel restaurant was closed, it wasn't far to walk to fine others.
Staff were friendly & welcoming.

Cons:

Shower curtain was covered in mould, as was the shampoo dispenser.
My sheets were stained and long black hair found in the bed - Honestly, it looks like room 14 hasn't been cleaned deeply for a while and the sheets should have been replaced.

I have staff who have stayed in the same room a few weeks before, so this isn't a one off issue!

I didn't talk to the evening manager/bar staff as she was rushed off her feet, but friendly enough - In the morning I was to tired & rushing myself to argue the toss with the gent on reception.

2026-10-15 • via Nuitee
J
James • couple • gb
7
2026-10-15 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-10-14 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-10-14 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-10-12 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-10-11 • via Nuitee
J
Jane • couple • gb
5
Pros:

Hotel very tired. Breakfast passable.

Cons:

Rooms were tired. Breakfast poor.

2026-10-11 • via Nuitee
J
John • solo_traveller • gb
8
Owner and staff trying hard with what they have for the price point it was fair !
Pros:

Warm friendly staff great location good food

Cons:

No sockets near the bed, mattress has seen a bit of action in its day could do with replacement no hot water in shower even after running for 10 min

2026-10-11 • via Nuitee
E
Eriksson • couple • se
7
2026-09-19 • via Nuitee
J
John • solo_traveller • ie
6
2026-09-15 • via Nuitee
J
Justyna • solo_traveller • pl
9
2026-09-14 • via Nuitee
J
Jane • solo_traveller • gb
5
2026-09-14 • via Nuitee
A
Alan • couple • gb
10
2026-09-13 • via Nuitee
K
Khan • solo_traveller • gb
8
An Enjoyable Stay
Pros:

The new owners are renovating & giving the hotel a new look.
The staff were very friendly & extremely helpful. I would like to mention Mathew in particular who was very welcoming & informative in his recomendations about Dunbar.

The hotel location is excellent for travellers as it is a few minutes walk from the train station.

I enjoyed having a walk along Belhaven beach. Every single person I met was kind & approachable during my 3 day stay.
The weather was perfect - I would recommend going for a visit.

Cons:

The bed & bedlinen could do with an upgrade. Otherwise, eveything was clean & homely.

2026-09-13 • via Nuitee
J
Jonathan • solo_traveller • gb
4
Brief stay
Pros:

Close to the station. Breakfast included.

Cons:

Badly in need of a refresh. Usual breakfast room was temporarily unavailable. Breakfast was very average & a long wait to be served.

2026-09-12 • via Nuitee
C
Carleton • couple • gb
3
An experience branded into the memory; for all the wrong reasons.
Pros:

Central location. The sheets & towels were clean

Cons:

The room was cramped and the dank smell of damp hung darkly throughout our stay.

The floorboards creaked and the noise transference from the adjacent rooms masked not the groaning bowls of the occupants.

The mastic in the bathroom was mouldy and the sink was cracked.

The furniture was tired and the faux leather on the bed and chair were trying to hold onto the last flaking patches of brown leatherette but (like an old man’s dandruff contrasting with a black jacket as it settles on the shoulders) it had lain, like a dusting of snow, on the carpet.

We paid £290 for two nights. It is not easy to calculate how much I’d require to be paid to return, but it would be more than was charged.

2026-09-12 • via Nuitee
A
Anders • solo_traveller • dk
7
Godt til pengene
2026-09-09 • via Nuitee
M
Michael • couple • gb
5
Not great and not worth £160 for a night
Pros:

Looks nice outside and a view of the sea.

Cons:

Bed was hard, pillows flat, zero hot water in the morning and no staff around.

2026-09-07 • via Nuitee
M
McCulloch • solo_traveller • gb
5
Pros:

Quality shampoo, conditioner, hand wash etc and fluffy towels....
The staff were very helpful with our queries...

Cons:

Bed to hard, pillows too flat...
Parking was limited, we had to park quite a bit away from hotel unfortunately.....

2026-09-06 • via Nuitee