Holiday Inn Express & Suites Jamestown by IHG

Hotels
Holiday Inn Express
8.6 (322 reviews)
2811 North Main Street , Jamestown , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good breakfast
Cons:
Some issues with cleanliness in specific areas
No convenience foods available

Categories

Cleanliness
8.36
Many reviews mention cleanliness positively, but some concerns about cleanliness in specific areas.
Service
8.93
Guests noted friendly and prompt staff response, indicating high service quality.
Location
8.67
Convenient location close to attractions and amenities.
Room Quality
8.52
Rooms were described as clean and comfortable overall.
Amenities
8.45
Positive mentions of breakfast and variety of amenities, but some comments on lack of certain convenience items.
Value for Money
8.51
General satisfaction regarding the cost against the provided services.
Food and Beverage
8.76
Breakfast received high praise for variety and quality.
Overall Experience
8.63
Many positive experiences shared, with a strong likelihood of staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:25

Property Description

Modern Amenities
Holiday Inn Express & Suites Jamestown provides rooms with TV, coffee machines, and private bathrooms, ensuring a comfortable stay for guests.

Convenience
Featuring a business centre, guests can attend to work matters efficiently without leaving the property.

Nearby Attractions
Located close to the Lucille Ball Desi Arnaz Center and Chautauqua Institution, guests can easily explore popular local destinations during their stay.

Book your stay at Holiday Inn Express & Suites Jamestown for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 322 reviews
Cleanliness: 8.36
Service: 8.93
Location: 8.67
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.76
Overall Experience: 8.63
G
George couple us
9
First time here but would return
Pros:

Awesome breakfast
Lots of options

2026-08-24 via Nuitee
R
Rachelle solo_traveller us
3
We slept late
Pros:

Clean, nice location

Cons:

The people next room was talking so loud until 12:30, I guess they are fighting. My kids even woke up because of the noise

2026-08-24 via Nuitee
C
Connie solo_traveller us
9
Excellent place to stay, we will come again
Pros:

Very clean

2026-08-17 via Nuitee
L
Larry couple us
7
good
Pros:

breakfast and location were good, cookies and free water also, pool looked clean, staff friendly

Cons:

walls were thin, toilet needed plunged

2026-08-11 via Nuitee
S
Sally extended_group us
7
Comfortable for one-night stay.
Pros:

The beds and pillow were comfortable, clean. The staff this morning was cheerful.

Cons:

Hallway carpeting was filthy. Eggs were way overcooked and not appetizing. Heard that from folks around me as well.

2026-08-07 via Nuitee
M
Matthew solo_traveller gb
8
2026-08-07 via Nuitee
L
Lynn extended_group us
2
Horrible experience. Empty soap dispensers, frayed towels, dirty carpets, depressing decor. All in…n
Pros:

So so

2026-08-05 via Nuitee
J
Jeff extended_group us
7
2026-07-19 via Nuitee
L
Linda extended_group us
10
Super clean, very convenient, quiet even though next to the highway
Pros:

Good breakfast options. Dining area clean, bright and well attended.

Cons:

Smell in the elevator of the materials the elevator is made from. It needed a freshner smell.

2026-07-19 via Nuitee
R
Renee solo_traveller us
10
Vwry comfortable and pleasant stay
Pros:

Very clean, pleasant esthetics staff extremely helpful and kind. Best sleep We have had in awhile in a hotel.

Cons:

The remote for the television was broken, but we managed.

2026-06-17 via Nuitee
D
Daisy extended_group us
10
2026-06-02 via Nuitee
V
Vogel solo_traveller us
10
Pros:

Clean friendly environment
Friendly staff
Full breakfast

Cons:

Nothing

2026-06-01 via Nuitee
L
Lisette family_with_children us
6
It’s changed over the years and not all of it for the better I used to love this hotel and staff!
Pros:

Pool was open and clean

Cons:

I booked a king suite got a queen one instead without being told of the switch. Broken things in bathroom when we walk In room (toilet paper holder), not enough towels for everyone, an envelope saying to have a good stay(I understand leaving a “tip” but that made us feel like they were pushing it one us) check out is noon and they started knocking on our door before 10am to ask if we were leaving soon(came back twice) we finally had enough and left at 1030am

2026-05-10 via Nuitee
A
AUDOSHA solo_traveller us
4
Pros:

The breakfast.

Cons:

During my check in I was not properly greeted nor with a welcoming approach. My shower water was cold the entire time during my stay. My made the staff aware and nothing was done about it. The shower walls wasn’t clean.

2026-04-28 via Nuitee
M
Mary solo_traveller us
9
2026-04-19 via Nuitee
M
Melissa solo_traveller us
10
I would stay again
Pros:

It was easy to find. Easy access to stores

2026-04-05 via Nuitee
D
Darcy family_with_children us
6
Pros:

The beds were comfortable. The location was decent. The breakfast was good

Cons:

The hotel room doors slamming instead of slowly shutting quietly. I was woken up multiple times every night from the slamming doors. the keurig didn’t work, the bathroom sink water went down pretty slowly. The lighting could be better (more lights or brighter lights). The lamps were a yellow light and behind the beds were LED. The room was pretty dark. I didn’t like that it was not advertised on the website that the pool was out of service. I also didn’t like that breakfast ends at 9:30, that’s pretty early.

2026-03-17 via Nuitee
R
Robert couple us
10
Great value and location.
Pros:

Breakfast and breakfast staff was amazing

2026-03-09 via Nuitee
D
David solo_traveller us
10
Pros:

Na

2026-01-20 via Nuitee
P
Patricia couple us
7
It was comfortable
Pros:

It was ok

Cons:

The selection

2026-01-19 via Nuitee