Hotel Sevilla

Hotels
7.5 (2090 reviews)
Serapio Rendón 124, Col. San Rafael , Mexico City , mx
+52 55 5566 1866

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor room quality
Inadequate service

Categories

Cleanliness
6.89
Numerous mentions of rooms being in poor condition and needing maintenance.
Service
8.86
Some staff were friendly and helpful, but issues with professionalism noted.
Location
8.9
Consistently praised for its convenient location.
Room Quality
6.35
Rooms described as old and in need of urgent updates.
Amenities
5.88
Amenities were often not functioning well, and many described as outdated.
Value for Money
7.84
Generally seen as acceptable for the price, despite some drawbacks.
Food and Beverage
7.89
No mentions; rated average based on general expectations.
Overall Experience
7.36
Mixed feelings overall; location good, but many issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:34

Property Description

Stylish Hotel in San Rafael Neighborhood

City Views and On-Site Dining
Each room at Hotel Sevilla offers picturesque city views and is equipped with modern amenities. Guests can indulge in national and international cuisine at the on-site restaurant, with additional dining options just steps away.

Convenient Amenities and Nearby Attractions
Hotel Sevilla provides convenient services like laundry and dry cleaning, ensuring a hassle-free stay. Located just 3 km from the historic centre, guests can easily explore the rich cultural heritage of Mexico City. The hotel's proximity to the Polanco business district and the airport makes it an ideal choice for business travelers.

Ready to experience the charm of Hotel Sevilla? Book your stay now and enjoy a memorable visit to Mexico City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

7.5
Based on 2090 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 6.35
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.36
A
Angie • couple • ec
2
La verdad no volvería, el único punto positivo era la ubicación, de ahí fatal, el ascensor demoraba demasiado, todo viej
Pros:

Tiene una buena ubicación cerca de muchos lugares de interés

Cons:

Estaba sucio atrás de la cama, el agua caliente era un problema tocaba abrir demasiado la llave para que saliera a una temperatura adecuada, el televisor solo podías ver canales nacionales el control no era el adecuado

2026-08-29 • via Nuitee
T
Torres Rangel • solo_traveller • mx
9
2026-08-29 • via Nuitee
P
Perez Herrera • solo_traveller • mx
5
2026-08-29 • via Nuitee
B
barrera palafox • solo_traveller • mx
10
Excelente hotel sevilla
Pros:

Centrico y cerca de varias líneas de transporte

2026-08-28 • via Nuitee
D
dannomartinezz • solo_traveller • mx
9
Cómodo, excelente ubicación para ir a hacer turismo.
Pros:

Me he quedado en este hotel en múltiples ocasiones, me gusta mucho por la ubicación, es accesible por diferentes medios de transporte, el personal de recepción y restaurante es amable, te resguardan las maletas sin costo adicional.

Cons:

Algunos alimentos del bufet no estaban tan buenos.

2026-08-27 • via Nuitee
G
Gomez • solo_traveller • mx
8
Pros:

Centrico buena area

Cons:

El aire acondicionado no tenia

2026-08-27 • via Nuitee
M
Maria Paz • couple • cl
10
2026-08-26 • via Nuitee
A
Ada • solo_traveller • es
8
2026-08-25 • via Nuitee
G
Genaro Mauricio • solo_traveller • mx
10
2026-08-24 • via Nuitee
L
Leobardo • family_with_children • mx
7
Me quedé por la ubicación y por el precio.
Pros:

La ubicación, la facilidad para conseguir movilidad

Cons:

Las almohadas no sirven, el servicio de tv estubo con falla casi 24 hrs. El internet era muy lento y la señal wifi muy pobre. El estacionamiento y la mecanica para operar muy mala.

2026-08-24 • via Nuitee
J
J luis • extended_group • mx
6
Regular
Pros:

Mejores camas y cobijas

Cons:

Colchon

2026-08-24 • via Nuitee
E
Edwin • couple • cr
6
Good price but need maintenance and cleanence
Pros:

The price

Cons:

The elevators. They need urgent maintenance. It looks like they’re gonna fall

2026-08-22 • via Nuitee
C
Carlos • solo_traveller • mx
6
Pros:

Céntrico

Cons:

Inmueble viejo

2026-08-21 • via Nuitee
E
Emilia • solo_traveller • us
7
Pros:

very old bed
room very small

Cons:

better matress

2026-08-21 • via Nuitee
G
Griselda • family_with_children • mx
7
2026-08-19 • via Nuitee
M
MA. DEL CONSUELO • couple • mx
5
Pros:

Los espacios amplios del hotel en las zonas comunes

Cons:

La cama fue muy incomoda y vieja

2026-08-18 • via Nuitee
J
Jose • family_with_children • mx
8
Si pero la limpieza NO
Pros:

Buen tamaño de la habitación

Cons:

Había basura debajo de las camas y dentro de los buró y el baño con un poco de mal olor

2026-08-15 • via Nuitee
G
Grecia • solo_traveller • mx
10
2026-08-14 • via Nuitee
G
Grecia • solo_traveller • mx
10
2026-08-14 • via Nuitee
G
Garza • extended_group • mx
8
Pros:

La ubicación todo cercas tanto metro como comidas.

Cons:

Problemas con la regadera

2026-08-09 • via Nuitee