Plymouth Bay Inn and Suites

Clean and spacious room. Staff was friendly.

Rooms are clean. Just need a better breakfast selection

Great hotel

Quick overnight between hockey games. We took the chance to visit Plymouth and we’re so happy we did! Large room, comfortable beds, cute sofa section. Everything looked new in our room! Lots of great food nearby, too. For our needs, it was perfect. Good value.

Pool is in disrepair long term. No elevator, so we had to walk down a set of stairs that took us to the hall to walk up two flights of stairs to our room with a heavy suitcase. Got unpacked and the toilet was broken. Manager said it would be fixed but minutes later came to the room with a different room key, so we had to pack everything up to move to another room. No designated parking area as they share the lot with a busy restaurant. I spent 20 minutes driving around trying to snag a parking spot. The room itself is nice and clean. The amenities we were banking on for this stay were disappointing. The staff was very kind, but it was not what we expected! Womp, womp!

I

We find Cockroach on the bed while we sleep

While the room itself was clean, the main areas of hotel were quite run down and didn't look too clean. The air conditioning unit in my room made very loud noises when the A/C kicked on. I was so tired both nights that I didn't let the hotel staff know, as I suspected it might not be easy waiting for them to deal with it. The door where I entered the hall for room had a key card access, but the lock was taped over therefore it was open to anyone. Again, I should have complained, but I just triple locked my door and felt that would probably keep me safe.

In room hot tub

The manager was very accommodating to make sure our large group was able to stay together. Rooms were efficient and clean.

The property is under construction, in disrepair and not the cleanest. The staff were nice and helpful.

It was the worst place to stay. Was supposed to be dig friendly but had to pay $25a night. Mgr gave me $5discount. Bed was hard, pullows awful, smelled so bad it was unbearable. Kids running tye hallsway until after midnight. Breakfast was very small and most was gone when i got there at a little past 7a. Had a dumpster put in front of my window, some guy was talking on his cellphone outside my window at 1130pm. Toilet would bit flush all the way, and there wA hair in the shower. I was supposed to stay until Saturday after getting there on Tuesday. I left early Thursday morning. Worst place. 7.4 is very generous.

My stay was enjoyable, good clean comfy room. I highly recommend Baymont for its spacious quality.

The minute you entered the hotel the carpets smelled. The smell continued up into the room. It was moldy mildew smell. The walls were falling apart. Being held up by push pins. The pictures are not at all up to date. It is run down compared to the beautiful photos. The pool was closed for renovations. There was no notice provide on Expeida.

Place was gross. Lobby smelled like stale cigarette smoke. Carpet was worn. Our room had water damage. The worst was the little black hairs on our bathroom counter which meant the bathroom was not cleaned properly between guests

Initially they charged our credit card 4 times at noon the day we were to arrive. My husband called and the front desk person said they’d call back in 10 minutes. Never called. He was able to fix it when we checked in at the front desk but that set the tone for a bad visit. The front desk person said he gave us an upgrade with a jacuzzi in the room. Nope. The room was old, out dates and not clean. Hair in the shower. Gross.

Property appears to be in the process of being updated.

This hotel was not clean. The rooms smelled like old cigarettes smoking. The key didn’t work most of the time, we had to go back and forth to the reception to have the key replaced. I would not recommend this hotel. The staff was very nice though.

Not well maintained. Paint chipping in the bathroom. Small tub in room. Smelled like pot although smoking not allowed. Small refrigerator. Towels not replaced regularly nor the same amount of towels each time. Biggest complaint is the outside door that leads to the rooms, although they had the slot for the room keys to open it, was never locked or required a key. Anyone could just open it and roam the halls.

There was no heat in the room and the window was broken and wouldn’t set all the way and I paid a good amount of money for my stay and I’m not pleased with being cold during the night. And there was only an ac unit in the room, I would like a refund for the inconvenience