Mercure Lenzburg Krone

Hotels
•
Mercure
8.6 (1010 reviews)
Kronenplatz 20 , Lenzburg , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast offerings
Cons:
Cleanliness issues
Temperature control in rooms
Limited breakfast availability during peak times

Categories

Cleanliness
6.49
Multiple reviews mentioned cleanliness issues, including unclean rooms and spider webs.
Service
9.46
The staff is noted as very friendly and helpful, specifically mentioned multiple times.
Location
9.5
The location was praised for its convenience to central attractions.
Room Quality
7.95
Some comments about room issues such as temperature control and bed comfort.
Amenities
8.48
Some positive feedback about breakfast but noted missing items.
Value for Money
8.94
Standard quality for this hotel tier; value aligns with location and amenities.
Food and Beverage
8.99
Generally positive feedback on breakfast and dinner quality.
Overall Experience
8.96
Despite some issues, overall experience remained positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Charming Location Below Lenzburg Castle
Nestled below the historic Lenzburg Castle, Mercure Hotel Krone offers a unique and picturesque setting on the edge of the Old Town.

Intimate Dining Experience
Enjoy traditional yet creative cuisine in the charming restaurant, where cosy corners and a terrace create an intimate atmosphere for a memorable dining experience.

Spacious Rooms with Balconies
Relax in spacious rooms that feature balconies, allowing you to soak in the stunning views of the surroundings. Additionally, rooms with connecting doors are available upon request.

Experience the charm and comfort of Mercure Hotel Krone for your next getaway. Book now and make unforgettable memories in Lenzburg.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 16 years old stay for CHF 30 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1010 reviews
Cleanliness: 6.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
S
solare65 • solo_traveller • ch
8
2026-03-14 • via Nuitee
M
Martine • couple • fr
8
2026-03-13 • via Nuitee
S
solisombre • couple • ch
9
Ein toller Kurzaufenthalt, der uns vollständig überzeugt hat.
Pros:

Herausragend war das Personal vor Ort: aufmerksam, freundlich, hilfsbereit und kompetent (Rezeption, Bar, Frühstücksraum). Unsere Zusatzwünsche wurden umgesetzt und alles hat bestens geklappt. Das Upgrad für Zimmer hat sich gelohnt - das Doppelbett mit 2 Matratzen à 90cm war sehr bequem. In der Bar gibt es tolle Drinks. Die Lage am Rande der hübschen Altstadt ist ideal, auch zu Fuss gut erreichbar vom Bahnhof.

Cons:

Beim Buchen stand Doppelbett (160-180cm) - beim Besuch auf der Homepage des Hotels haben wir gelesen, dass es Betten mit einer einzelnen Matratze à 160cm sind. Die Aussage auf der Plattform ist nicht falsch, aber könnte präziser sein. Die "Beduftung" des Hoteleingangs empfanden wir persönlich als zu intensiv.

2026-03-11 • via Nuitee
E
Eliana • couple • ch
9
2026-03-09 • via Nuitee
S
Samuel • solo_traveller • ch
9
2026-03-04 • via Nuitee
C
Carlotta • solo_traveller • it
10
2026-03-03 • via Nuitee
P
Puhl • couple • lu
9
Toller Aufenthalt
Pros:

Alles super

Cons:

Nichts auszusetzen

2026-03-02 • via Nuitee
J
Jose • solo_traveller • de
9
2026-02-27 • via Nuitee
D
Désirée • couple • ch
4
Haben übernachtet.
Pros:

Rührei, Terrasse

Cons:

Schlimmer, intensiver Putzmittelgeruch im ganzen Hotel. Schimmel an den Fensterrahmen. Schlechte Luftqualität, Staub.

2026-02-22 • via Nuitee
A
Armelle • couple • fr
9
2026-02-22 • via Nuitee
R
Raphael • solo_traveller • ch
9
2026-02-14 • via Nuitee
M
Markus • solo_traveller • ch
10
Super Aufenthalt in einem schönen Hotel
Pros:

Sehr freundliches und hilfsbereites Personal Dankeschön

Cons:

Nichts alles super

2026-02-10 • via Nuitee
L
Luana e Luca Albertini • couple • ch
8
2026-02-08 • via Nuitee
S
Sandra • couple • ch
8
Praktische Unterkunft für 1 Nacht mit schöner Frühstücksauswahl.
Pros:

Ruhig. Geräumiges Zimmer. Kaffee & Wasser auf dem Zimmer. Gut ausgestattet. Sauber.

Cons:

Uns war nicht bewusst, dass die Zimmer nicht im altehrwürdigen Hotel Krone sind, sondern in den unschönen Anbauten, die irgendwann mal modern waren und mittlerweile in die Jahre gekommen sind. Typischer Ketten-Hotel-Charakter. Eben ohne echten Charakter: Unpersönlich, austauschbar.

2026-02-08 • via Nuitee
N
Nikolaos • couple • ch
10
2026-01-30 • via Nuitee
N
Nathan • solo_traveller • ch
9
2026-01-29 • via Nuitee
C
Carmen • solo_traveller • de
6
Pros:

Lage

Cons:

Frühstück

2026-01-25 • via Nuitee
M
morena • family_with_children • ch
10
2026-01-22 • via Nuitee
B
Brombeer • couple • de
10
2026-01-22 • via Nuitee
G
Giuliano Bedeschi • solo_traveller • it
8
2026-01-22 • via Nuitee