Hyatt Place Buffalo / Amherst, NY

Hotels
•
Hyatt Place
9 (961 reviews)
5020 Main Street , Buffalo , US
+1 716-839-4040

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good amenities
Cons:
Bathroom tile needs replacing
One negative comment regarding political flags

Categories

Cleanliness
8.21
The hotel is noted to be clean, but some issues mentioned with bathroom tiles.
Service
9.68
Many reviews praise the staff as friendly and accommodating.
Location
9.22
Conveniently located near restaurants and the airport.
Room Quality
9.17
Rooms are described as clean, spacious, and comfortable.
Amenities
9.2
Facilities like the pool, gym, and breakfast options received positive reviews.
Value for Money
8.66
Reasonably priced compared to other hotels in the area.
Food and Beverage
8.71
Breakfast options were noted to be adequate, with some room for improvement in coffee strength.
Overall Experience
9.18
Overall, guests expressed satisfaction with their stay, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:27

Property Description

Luxurious Amenities

Indulge in a relaxing stay at Hyatt Place Buffalo / Amherst, NY, where comfort meets convenience. Enjoy the indoor pool, fitness center, and delicious dining options at our on-site restaurant.

Modern Accommodations

Experience true comfort in our well-appointed rooms, each featuring air conditioning, a cozy seating area, and complimentary WiFi. Rest easy knowing our rooms are equipped with private bathrooms, a desk for work or leisure, and plush bedding for a restful night's sleep.

Convenient Location

Located in Amherst and just 3 km from Buffalo Niagara International Airport, our hotel offers easy access to nearby attractions and businesses. Plus, with free parking available, your stay with us is hassle-free from start to finish.

Book your stay at Hyatt Place Buffalo / Amherst, NY today for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

9
Based on 961 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
B
bridgid • family_with_children • ca
10
Pros:

room with a viewing the back of the hotel. Floor staff very nice and helpful
GREAT rooms! so big and comfortable.

2026-10-18 • via Nuitee
W
Wang • family_with_children • ca
10
2026-10-16 • via Nuitee
B
bridgid • solo_traveller • ca
7
Nice large very clean comfortable rooms but try to get a room overlooking the river for best views.
Cons:

The floor staff is great. Very friendly.
But room assignment:
I always wonder why, when someone checks into a hotel and there’s lots of availability, a guest is given one of the worst possible rooms in the place. My initial room was at the end of a long corridor, directly overlooking an ugly roof with all sorts of mechanical equipment on it and a busy highway interchange. The air conditioner in the room was humming very loudly so I went back to the desk to ask for another room upon which I was given a room with a lovely unobstructed view, overlooking the back of the hotel over a river and the autumn foliage. Why wouldn’t I be given that room right from the start?
It just annoyed me from the start. If the hotel had been chockablock, I could understand it, but it wasn’t.

2026-10-14 • via Nuitee
K
Kimberly • couple • us
9
2026-10-08 • via Nuitee
M
Matt • couple • us
5
not worth the price
Pros:

hotel was overall attractive and clean

Cons:

my room had no towels in it
the sink in the bathroom did not drain
there was a linen sample on the couch along with a large roll of sample material

2026-10-07 • via Nuitee
M
MADHU • solo_traveller • in
10
Excellent place, good location , price high
Pros:

Clean and well maintained property. Breakfast was ok

Cons:

Not many vegetarian dishes
Need more vegetarian dishes in hot conditions

2026-09-19 • via Nuitee
E
Elaine • couple • us
10
Exceptional experience at the property
Pros:

Location

2026-09-08 • via Nuitee
T
Tanya • couple • us
10
nice and clean
Pros:

everything

Cons:

no problem

2026-08-31 • via Nuitee
K
kenneth • family_with_children • us
9
Pros:

Great breakfast

Cons:

The door to the bathroom inthe room was to heavy and couldseethru

2026-08-25 • via Nuitee
R
Robert • family_with_children • us
7
2026-08-24 • via Nuitee
A
Alexander • couple • us
7
2026-08-24 • via Nuitee
V
Venita • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Anna • family_with_children • us
10
2026-08-16 • via Nuitee
J
Jeremy • couple • us
10
2026-08-13 • via Nuitee
O
Ohad • family_with_children • it
9
2026-08-11 • via Nuitee
H
Heeyoung • family_with_children • kr
10
2026-08-09 • via Nuitee
V
Voyage22368585367 • NONE
10
Close to everything
Pros:

Excellent, central location. Rooms were clean and hotel had everything we needed. I really liked that they had a water bottle refilling station.

2026-08-06 • via Tripadvisor
M
M9014TVbrianl • NONE
10
Great Hyatt Place
Pros:

The rooms were very clean and the staff was amazing! As dedicated hyatt globalist, we have no complaints. This hotel is close to the airport and perfect for anyone with an early flight.

2026-08-02 • via Tripadvisor
O
Oleh • family_with_children • us
10
2026-08-02 • via Nuitee
I
I2844VAeugenel • Business
10
Service
Pros:

All Elissa, Justin and Sophie were great. Very attentive, pleasant and accommodating. My colleague and I are in town and had a pleasant experience, we will be back.

2026-07-29 • via Tripadvisor