Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Cons:
Need for more amenities like towels
Internet connectivity issues

Categories

Cleanliness
9.16
The rooms are super clean and comfortable.
Service
9.33
The staff is helpful and attentive, both to the guests’ needs and to the environment.
Location
9.27
The hotel is just steps from a sparkling clean beach and in a central location filled with shops and restaurants.
Room Quality
9.12
Rooms are extremely comfortable and cozy.
Amenities
8.95
Facilities are good, but improvements like additional towels are suggested.
Value for Money
9.11
Rates are considered an absolute steal for the quality offered.
Food and Beverage
8.66
No specific mention of food or beverage, but the need for breakfast improvement was expressed.
Overall Experience
9.23
Overall fantastic experiences highlight the quality and comfort of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:40

Property Description

Luxury Beachfront Hotel

Beach Proximity: Nestled steps away from Mahahual Beach, Hotel Boutique Pachamama offers a serene escape with stunning ocean views.

Modern Amenities: Enjoy free WiFi throughout the property and unwind in rooms equipped with flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a private terrace for a touch of luxury.

Convenience at Its Best: Take advantage of the paid airport shuttle service for a hassle-free journey to and from Chetumal International Airport, located just 141 km away.

Experience relaxation and comfort at Hotel Boutique Pachamama - book your stay now for an unforgettable beach getaway.

Important information:

A deposit via bank transfer or pay pal is required to secure your reservation. Posada Pachamama will contact you with instructions after booking.
Posada Pachamama will contact you with instructions after booking. Pets are not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 161 reviews
Cleanliness: 9.16
Service: 9.33
Location: 9.27
Room Quality: 9.12
Amenities: 8.95
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 9.23
G
Gerhard • solo_traveller • de
9
Alles sehr schön und heimelig und entspannend
Pros:

Das Hotel ist sehr sauber, die Einrichtung sehr geschmackvoll. Man fühlt einen Hauch von europäischer Kultur. Im Badezimmer hat ALLES funktioniert. Bequemes Bett. Die Besitzerin offen für Wünsche. Nur den Fahr- Plan für die Bussverbindungen muss sie noch lernen.

Cons:

Die Beleuchtung der Terrasse kann nicht ge- steuert werden.

2026-03-18 • via Nuitee
A
Angele • couple • fr
10
Pros:

Le tout, rien à dire . Tout est parfait, Service, emplacement, propreté, accueil.
Joli décoration dans les chambres et ensemble du lieu.

2026-03-17 • via Nuitee
V
violeta • family_with_children • ca
10
Great value for money for a short stay to enjoy Mahahual
Pros:

Nice, clean and quiet atmosphere. Attention to details, location is great, right by the man beach and is not loud at night.
The owner and staff are very attentive.

2026-03-17 • via Nuitee
B
Begoña • couple • mx
10
Excepcional atención
Pros:

La atención de la anfitriona es excepcional, al pendiente de todo incluso después del check-out.

Habitaciones cómodas, súper limpias, muy cuidada la decoración y los detalles.

Cuidadosos con el medio ambiente, sin botellas individuales y con garrafones de libre uso en cada pasillo.

Cons:

Nada, todo perfecto 👌

2026-03-16 • via Nuitee
A
Andie • extended_group • ca
9
2026-03-08 • via Nuitee
L
Lizett • couple • mx
10
Muy buena opción en Mahahual !!!
Pros:

Atención de anfitriona siempre al pendiente de sus huéspedes, la gatita Pachamama de 20 años hermosa !! Ubicación muy buena !

2026-03-08 • via Nuitee
J
Jatteau • couple • fr
10
Pros:

Chambre très agréable avec terrasse vue sur mer.
Très bon accueil et très bon conseil pour le petit déjeuner.

2026-03-08 • via Nuitee
J
Jacky • solo_traveller • mx
6
2026-03-03 • via Nuitee
S
Sander • couple • nl
10
Pros:

Erg schoon, fijn ontvangst en kamer ook erg fijn

2026-03-02 • via Nuitee
S
Sander • couple • nl
10
2026-03-02 • via Nuitee
N
nathalie • couple • fr
7
Bon rapport qualité prix
Pros:

Localisation

Cons:

Chambre petite et peu de pression dans la douche

2026-02-27 • via Nuitee
A
Alejandro de Andá Rosas • couple • mx
9
Pros:

El lugar es limpio y está cerca de la playa, buena ubicación

Cons:

Las habitaciones son pequeñas y se llega a escuchar el ruido de la calle.

2026-02-25 • via Nuitee
M
Melanie • couple • ca
10
2026-02-11 • via Nuitee
M
Mary • couple • us
10
The hostess was friendly and helpful. There is a small refrigerator in the rooms the bed eas high quality comfort
Pros:

The location, cleanliness a d quaintness of decor.

Go Snorkle! We saw sea turtles!!

2026-02-10 • via Nuitee
M
Marina • extended_group • de
10
Pros:

Die Besitzerin hat uns super herzlich empfangen und war bei jedem Anliegen sehr hilfsbereit. Das Hotel ist sehr zentral gelegen und dennoch ist es nachts ruhig. Wir würden das Hotel auf jeden Fall weiterempfehlen.
Im Hotel leben außerdem zwei Katzen. Die Besitzerin ist sehr tierlieb – auch Streunerhunde dürfen gerne in der Lobby etwas essen oder trinken, sich ein paar Streicheleinheiten abholen und jederzeit wieder weiterziehen.
Fazit:
Wir können das Hotel auf jeden Fall weiterempfehlen. 🐾

Cons:

Alles bestens

2026-01-31 • via Nuitee
M
Manuela42 • solo_traveller • ch
8
Pros:

Soggiorno di 4 notti al pianterreno con cortile/giardino pieno di piante e un'amaca (e zanzare).
Era la prima volta nella mia vita che andavo in un "Boutique" hotel : adesso capisco che il significato deriva dalle decorazioni originali tipo makramé o piante o piastrelle che danno un tocco speciale alle stanze. Camera di piccole dimensioni, tutta occupata da un letto super enorme. Pulizia eccezionale, lenzuola impeccabili. Spesso un gatto dei vicini ha spinto la porta zanzariera per intrufolarsi in stanza mentre ero presente. Bella terrazza sul tetto ombreggiata solo in parte. C'è acqua potabile da un bottiglione. Tre minuti a piedi dalla fermata del bus Caribe (ADO). La proprietaria italiana (da 20 anni) è super gentile e simpatica.

Cons:

Bagno piccolo dove l'acqua calda (non bollente) arriva dopo ben 5 minuti (ho calcolato).
Il wifi va a singhiozzo ma forse è colpa della linea elettrica di Mahahual che è venuta a mancare due volte (forse solo per un'ora).

2026-01-31 • via Nuitee
V
Vlad • couple • gb
10
Nice place, friendly people
Pros:

We were close to the street food market and close to the beach clubs. Their two cats were friendly and fun and the owners took care of us and make us feel welcome. Great experience overall.

2026-01-30 • via Nuitee
R
Ronny • couple • de
9
2026-01-27 • via Nuitee
J
Jackie • solo_traveller • gb
8
Pros:

Location

White, light & bright

Small balcony

Water machine

Main foyer/shop was nice

Staff greeted us on arrival

Cons:

Bathrooms..very small & tired/dated, need upgrading

Coffee/ tea in rooms always appreciated

Looked better in the pictures but was still ok

2026-01-18 • via Nuitee
S
Silvia • couple • ch
9
Pros:

das Hotel ist liebevoll eingerichtet und an einer perfekten Lage in Mahahual. Restaurants, Bars und Tauchschulen sind gleich um die Ecke, Trotzdem ist es in der Nacht ruhig. Die Hotelbesitzer sind sehr nett. Trinkwasser ist auch immer verfügbar.

Cons:

Nichts.

2026-01-14 • via Nuitee