Best Western Plus Brandywine Inn & Suites

Hotels
•
Best Western Plus
7 (241 reviews)
304 S 6Th St , Monticello , US
+1 574-583-6333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Complimentary breakfast frequently praised
Rooms, lobby and hallways often described as clean
Accessible fitness/weight room and nice hot tub/pool (when functioning)
Convenient location close to Indiana Beach
Friendly/accommodating staff reported in multiple reviews
Cons:
Room maintenance issues: broken furniture, uncomfortable beds, bad bathtubs, wrinkled linens
Pool area maintenance problems (plaster falling, mold, broken chairs), cold pool
Occasional poor or biased staff treatment and towel/amenity access issues
In-room amenity failures: coffee maker, phone, pull-out couch
Noise from guests above and lobby music through walls

Categories

Cleanliness
6.5
Many guests praised clean rooms, hallways and lobby and several notes of 'very clean', but multiple reports of dirty shower curtain, wrinkled linens, a guest having to clean their own bathroom and mold/plaster issues in the pool area indicate uneven cleanliness and maintenance.
Service
7
Staff were described as friendly and accommodating for things like extra towels and breakfast by multiple guests, but there are serious reports of poor, discourteous or biased treatment and lapses (towel access issues) that lowered sentiment overall; overall a mixed but serviceable level.
Location
8.5
Location was repeatedly praised (close to Indiana Beach, convenient), though some noise from other guests and lobby music was noted; overall location is a clear strength.
Room Quality
5.5
Frequent negative comments: broken furniture, unusable chairs, uncomfortable beds, hazardous bathtubs, faulty phone/coffee maker and worn rooms in need of remodeling; a few positive notes about comfortable beds in individual reports do not offset multiple quality problems.
Amenities
7
Amenities are mixed: fitness/weight room and hot tub/pool are noted positively and accessible, but significant maintenance issues at the pool (plaster falling, mold, broken chairs), cold pool, closed gym at times and broken in-room amenities reduce the score.
Value for Money
6.5
Several guests enjoyed included breakfast and amenities, but at least one guest explicitly felt pricing was too high and ongoing maintenance/room condition issues reduce perceived value.
Food and Beverage
8.5
Complimentary breakfast was consistently praised as good/very good; few negative mentions about not using it but overall food and beverage sentiment is strongly positive.
Overall Experience
6.5
Mixed overall: many stays described as pleasant or decent with clean rooms and good breakfast, but recurring maintenance, room quality and at least one notable poor service interaction made the overall guest experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Discover comfortable rooms and convenient amenities within close proximity to popular attractions like Mackey Arena and Ross-Ade Stadium.

Relaxing Facilities
Enjoy a fitness centre, sauna, hot tub, and recreational activities like squash, tennis, fishing, and cycling during your stay.

Exceptional Services
Benefit from complimentary continental breakfast, free WiFi, babysitting service, and a 24-hour front desk for all your needs.

Book your stay at Best Western Plus Brandywine Inn & Suites now for a memorable experience in Monticello.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 241 reviews
Cleanliness: 6.5
Service: 7
Location: 8.5
Room Quality: 5.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 6.5
A
Avis • couple • us
9
Overall, our stay was good and pleasant. Thank you for your service.
Pros:

I liked that we had complementary breakfast, rooms were clean, hallways lobby were clean, fitness area was accessible.

Cons:

Bathroom sink stopper would not lift. Had to prop it up so Water could drain.

2026-10-25 • via Nuitee
C
Colin • solo_traveller • us
1
2026-10-20 • via Nuitee
S
Susanna • family_with_children • de
8
Pros:

Der Whirlpool und es war sehr angenehm im Eingangsbereich

Cons:

Die Steckdosen waren mit europäischen Steckern nicht gut zu benutzen.

2026-10-19 • via Nuitee
L
Lewis • family_with_children • us
9
Cons:

It had broken furniture in the room. Couldn't even sit on one of the chairs.

2026-10-13 • via Nuitee
L
Lewis • family_with_children • us
9
2026-10-13 • via Nuitee
K
Kaim • solo_traveller • us
7
Pros:

Location

Cons:

The bed was uncomfortable. The bathtub was awful you would step in and their was no flat surface. Very hazardous

2026-10-12 • via Nuitee
R
Richard • couple • us
6
2026-09-19 • via Nuitee
H
Hailey • family_with_children • us
10
2026-09-14 • via Nuitee
P
Peggy • couple • us
5
The hotel would receive a higher rating if it were remodeled and more attention to detail are given.
Pros:

The staff and breakfast were nice.

Cons:

The hotel is in desperate need of remodeling. The rooms are not in good shape. The sheets and linens were wrinkled. The shower curtain needed cleaning.

2026-09-11 • via Nuitee
D
David • couple • us
10
Very nice
Pros:

Breakfest was very good

Cons:

Nothing

2026-08-30 • via Nuitee
R
Randall • couple • us
10
Very clean and comfortable.
Pros:

Clean

Cons:

Nothing

2026-08-27 • via Nuitee
M
Michelle • couple • us
9
Comfortable and short
Pros:

The suite was very clean and I had requested extra towels before my visit and they accommodated

2026-08-25 • via Nuitee
A
Amy • extended_group • us
5
Overall was a decent stay just small problems in the room
Pros:

Breakfast was nice the pool area was nice the hot tub was very nice the bedroom was semi nice

Cons:

The coffee maker did not work the phone did not work in the pull-out couch was terrible to sleep on

2026-08-25 • via Nuitee
A
April • couple • us
8
2026-08-25 • via Nuitee
S
Stephanie • family_with_children • us
3
2026-08-24 • via Nuitee
F
Felecia • solo_traveller • us
10
Customer service need not to show how they feel about certain cultures that's visiting your property
Pros:

The property was very nice and it was very clean and I love the different activities with the swimming basketball etc

Cons:

What I did not like is how I was treated by the staff and I also didn't like the fact that I reserved to have two children and two adults in the room and there was only one set for one person and I was advised that I could not get any additional tiles unless I brought the dirty towels to the desk and I also was told that I could not get towels until the next day which means we could not experience getting in the pool or Darrell pool because we have to use the towels that we had actually share them I also did not like how I was being looked at I don't know for what reason so I was uncomfortable eating the complimentary breakfast due to the staff the stairs from the other people that was staying there so my overall experience was not a good experience for me or my children and for the staff to also get smart when you ask a question they get smart mouth with you I didn't like that either

2026-08-24 • via Nuitee
J
John • couple • us
1
2026-08-16 • via Nuitee
E
Emma • couple • us
10
2026-08-05 • via Nuitee
F
Felver • solo_traveller • us
8
Pros:

Clean and friendly

2026-08-02 • via Nuitee
K
Kristina • solo_traveller • us
9
2026-07-25 • via Nuitee