Best Western Plus Brandywine Inn & Suites

Hotels
Best Western Plus
8.4 (385 reviews)
304 S 6Th St , Monticello , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good coffee
Friendly staff
Spacious rooms
Decent breakfast
Cons:
Dirty bathrooms
Unhelpful staff
Poor cleanliness
Miscommunication about breakfast timing

Categories

Cleanliness
6.9
Several reviews highlighted unclean rooms and issues like hair found in the tub and dirty pool.
Service
9.4
Mostly positive comments about friendly staff despite some negative experiences.
Location
9.4
Convenient location received a favorable mention.
Room Quality
8.4
Rooms were spacious but noted issues regarding cleanliness and maintenance.
Amenities
8.4
Basic amenities available, but issues with the hot tub and breakfast quality were noted.
Value for Money
7.9
Rooms perceived as not worth the price due to cleanliness issues.
Food and Beverage
8.4
Breakfast was satisfactory but not enjoyable for everyone.
Overall Experience
8.4
Mixed reviews leading to an overall experience rating lower than expected.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:10

Property Description

Convenient Location
Discover comfortable rooms and convenient amenities within close proximity to popular attractions like Mackey Arena and Ross-Ade Stadium.

Relaxing Facilities
Enjoy a fitness centre, sauna, hot tub, and recreational activities like squash, tennis, fishing, and cycling during your stay.

Exceptional Services
Benefit from complimentary continental breakfast, free WiFi, babysitting service, and a 24-hour front desk for all your needs.

Book your stay at Best Western Plus Brandywine Inn & Suites now for a memorable experience in Monticello.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
D
David couple us
10
Very nice
Pros:

Breakfest was very good

Cons:

Nothing

2026-08-30 via Nuitee
R
Randall couple us
10
Very clean and comfortable.
Pros:

Clean

Cons:

Nothing

2026-08-27 via Nuitee
A
April couple us
8
2026-08-25 via Nuitee
A
Amy extended_group us
5
Overall was a decent stay just small problems in the room
Pros:

Breakfast was nice the pool area was nice the hot tub was very nice the bedroom was semi nice

Cons:

The coffee maker did not work the phone did not work in the pull-out couch was terrible to sleep on

2026-08-25 via Nuitee
M
Michelle couple us
9
Comfortable and short
Pros:

The suite was very clean and I had requested extra towels before my visit and they accommodated

2026-08-25 via Nuitee
S
Stephanie family_with_children us
3
2026-08-24 via Nuitee
F
Felecia solo_traveller us
10
Customer service need not to show how they feel about certain cultures that's visiting your property
Pros:

The property was very nice and it was very clean and I love the different activities with the swimming basketball etc

Cons:

What I did not like is how I was treated by the staff and I also didn't like the fact that I reserved to have two children and two adults in the room and there was only one set for one person and I was advised that I could not get any additional tiles unless I brought the dirty towels to the desk and I also was told that I could not get towels until the next day which means we could not experience getting in the pool or Darrell pool because we have to use the towels that we had actually share them I also did not like how I was being looked at I don't know for what reason so I was uncomfortable eating the complimentary breakfast due to the staff the stairs from the other people that was staying there so my overall experience was not a good experience for me or my children and for the staff to also get smart when you ask a question they get smart mouth with you I didn't like that either

2026-08-24 via Nuitee
J
John couple us
1
2026-08-16 via Nuitee
E
Emma couple us
10
2026-08-05 via Nuitee
F
Felver solo_traveller us
8
Pros:

Clean and friendly

2026-08-02 via Nuitee
K
Kristina solo_traveller us
9
2026-07-25 via Nuitee
P
Pauline extended_group us
7
Was nice and close to Indian Beach
Pros:

The location was great just up the road from Indiana Beach

Cons:

You could hear the people on the floor above you running and slamming doors and the music in the lobby through the wall in our room and the pool was really cold

2026-07-24 via Nuitee
T
Tracy family_with_children us
7
Pros:

Everything

2026-07-20 via Nuitee
R
Roger family_with_children us
8
My family loves this place. But I feel pricing is out of line.
Pros:

We did not eat breakfast. Went out. Normally would have and it is good.

Cons:

Gym was closed.

2026-07-20 via Nuitee
S
Sunshine223512 Family Mitchell, Indiana
6
Pool/ safety / maintenance/housekeeping
Pros:

The pool area needs maintenance. Plaster is falling from the walls and ceiling needs major repairing , there is mold on the walls, and broken chairs .Signs should be posted near broken areas until repairs can be made. I also had to clean my own bathroom. On a positive note, the weight room was nice, the bed was very comfortable, and the TV had a lot of channels.

2026-07-18 via Tripadvisor
B
Brown family_with_children us
1
AVOID
Pros:

waws double charged - paid via booking.com and young lady at desk verified and still best western charged me for the same night as well - both say the other is responsible for refunding payment but neither have, just keep passing it on - never use either again nor will the company i work for after they found out.

Cons:

not being double charged would have been a start, wifi was crap as well - very slow and not very useful.

2026-07-15 via Nuitee
J
Jasmine couple us
1
2026-07-06 via Nuitee
H
Henry couple us
7
It was ok.
Pros:

Close to Indiana Beach.

Cons:

Not enough lights in the room. Hard to read anything. No instructions on how to use TV.

2026-07-01 via Nuitee
J
Jason family_with_children us
7
Mostly nice but please fix the whirlpool!
Pros:

Great location

Cons:

Could use some renovation in pool area

2026-07-01 via Nuitee
C
Cathy couple us
4
Frustrated
Pros:

Clean, comfortable, ok breakfast.

Cons:

Booked the hotel as part of our family vacation and specifically booked THIS hotel for the pool and hot tub - could’ve stayed closer to my destination, but wanted those facilities. When we got there, the pool and hot tub were out of order. The desk guy got snippy with me when I asked him how long it had been non functional! I reached out to booking.com who reached out to the property and they refused to do anything. Honestly, all I wanted was an email letting me know, so I could make the decision to switch hotels if I wanted-I paid extra to have the cancellation option. Guess I have to call all my hotels before leaving to see if pool facilities are available from now on!😡

2026-06-28 via Nuitee