Best Western Inn & Suites - Henrietta

Hotels
•
Best Western
7.9 (140 reviews)
816 US Highway 287 South , Henrietta , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Convenient location
Friendly/helpful staff
Standard amenities present
Some guests found beds comfortable
Handy highway access
Cons:
Filthy carpets and stains
Uncomfortable/lumpy beds in some rooms
Room smelled of stale beer and cigarettes
Pool/hot tub closed or under construction
Old furniture and unpleasant odors
Poor breakfast / weak coffee
Perceived poor value for money
Safety/unsavory clientele reported by a family

Categories

Cleanliness
6.5
Several guests reported filthy carpets, stains on walls and lingering smoke/beer smells in rooms; cleanliness is below average though not uniformly reported across all stays.
Service
9.9
Multiple comments praise staff — described as very friendly, helpful and attentive (even an evening-shift employee singled out as sweet). Service is a strong point.
Location
9.9
Repeatedly noted as a key positive: convenient/highly handy location with good nearby restaurants and easy highway access.
Room Quality
7
Mixed reports: some found beds comfortable while others reported very lumpy, uncomfortable beds; some rooms have old furniture and visible stains — overall inconsistent room quality.
Amenities
7.5
Standard amenities generally available, but pool/hot tub issues were repeatedly mentioned (closed/under construction/used for storage) and breakfast offerings were criticized.
Value for Money
7
At least one reviewer called out poor value; considering location and service strengths but cleanliness and amenities issues, value is somewhat below expectations.
Food and Beverage
7.5
Breakfast was specifically criticized in one review (poor pastries, bad coffee), but food/beverage received limited mentions overall, so rated modestly below neutral.
Overall Experience
7.9
Mixed overall: strong location and helpful staff balanced against cleanliness, room condition and amenity shortcomings — a middling overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 19:03

Property Description

Convenient Location
Situated just off Highway 287, Best Western Inn & Suites – Henrietta offers easy access to Wichita Falls, a mere 23-minute drive away.

Comfortable Accommodations
Each room includes free Wi-Fi, a microwave, refrigerator, and a cozy seating area, ensuring a comfortable stay for all guests.

Fantastic Amenities
Enjoy a complimentary continental breakfast, unwind in the indoor pool and jacuzzi, stay active in the modern fitness center, and take care of business needs at the on-site business center.

Book your stay at Best Western Inn & Suites – Henrietta now to experience convenience, comfort, and fantastic amenities all in one place.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.9
Based on 140 reviews
Cleanliness: 6.5
Service: 9.9
Location: 9.9
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.9
V
Vicki • couple • us
8
2026-11-06 • via Nuitee
T
Timothy • couple • us
10
2026-11-04 • via Nuitee
D
Debra • solo_traveller • us
4
Probably won’t stay there again.
Pros:

Location

Cons:

The bed was very lumpy and uncomfortable

2026-10-29 • via Nuitee
S
Susan • couple • us
10
2026-10-24 • via Nuitee
N
Nancy • solo_traveller • us
7
Pleasant
Pros:

Convenient location, they had all the standard amenities. Very comfortable beds.

2026-10-12 • via Nuitee
R
ron • solo_traveller • us
6
2026-10-10 • via Nuitee
H
Harold • couple • us
9
Pros:

Location is excellent-great restaurants close by

2026-10-10 • via Nuitee
I
Ignacio Acebedo • solo_traveller • ar
7
2026-09-18 • via Nuitee
K
Kelli • solo_traveller • us
9
Pros:

The girl working the evening shift was very sweet even after dealing with an upset phone customer.

2026-09-18 • via Nuitee
J
Jeff • couple • us
10
2026-09-12 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-09-02 • via Nuitee
J
Jerry • solo_traveller • us
8
2026-08-30 • via Nuitee
G
Greg • couple • us
10
2026-08-18 • via Nuitee
Z
Zachary • couple • us
1
2026-07-17 • via Nuitee
K
Karen • couple • us
10
2026-07-16 • via Nuitee
A
ali • couple • us
3
Pros:

Nothing

Cons:

Old furniture
Smells bad

2026-07-15 • via Nuitee
M
Maria • family_with_children • us
2
Kind staff, but not clean, not good for families.
Pros:

The staff were very friendly and helpful.

Cons:

The carpets were filthy. The beds were uncomfortable. The room smelled of stale beer and cigarettes. There were stains on the walls of the room where someone had spilled a dark colored liquid that had sprayed on the ceiling and walls. The clientele were also unsavory and made us uncomfortable as a family of four with young kids - we pulled all of our luggage out of the car into the hotel room because we did not feel safe leaving bags in the car. The breakfast was pretty terrible - the pastries were all cut in half and the coffee was lousy.

2026-07-13 • via Nuitee
M
Michael • solo_traveller • us
7
Fine for a quick stop on my way west. Right next to a interesting pecan store. Not a great facility but not bad.
2026-06-24 • via Nuitee
J
Julie • family_with_children • us
5
Cons:

Pool was under construction....

2026-06-22 • via Nuitee
R
Rachel • couple • us
4
Won’t stay again
Pros:

Poor value

Cons:

Dirty

2026-06-21 • via Nuitee