Best Western Inn & Suites - Henrietta

Hotels
•
Best Western
8.6 (251 reviews)
816 US Highway 287 South , Henrietta , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent views / quiet location
Handy location near highway and town
Some rooms noted as clean
Recommend by multiple guests
Cons:
Dirty carpets, stains and unpleasant smells reported
Old furniture; beds too firm / uncomfortable; soft pillows
Pool / hot tub closed or unavailable despite website
Poor breakfast quality (pastries cut, bad coffee)
Perception of poor value

Categories

Cleanliness
8
Mixed reports: several guests reported filthy carpets, stains, cigarette/stale-beer smells and general dirtiness, while at least one review called their room very clean. Overall slightly below expectation.
Service
10
Consistently praised across multiple reviews: staff described as very friendly, helpful and great — a clear strength for the property.
Location
10
Positive mentions of a handy highway location, not far from town, and exceptional views (e.g., horses grazing). Quiet setting noted — a strong location attribute.
Room Quality
7.8
Several complaints about old furniture, uncomfortable/too-firm beds and soft pillows; some guests noted stains on walls. Mixed but shows room-condition issues.
Amenities
7.8
Negative notes about pool/hot tub being closed/under construction or used for storage despite website claims. Other amenities not widely discussed.
Value for Money
7.6
At least one explicit 'poor value' comment and complaints about condition and breakfast quality suggest perceived value is below ideal.
Food and Beverage
7.6
Breakfast criticized (poor pastries, lousy coffee) in reviews — F&B seen as a weaker aspect by some guests.
Overall Experience
10
Aggregate impression leans very positive due to outstanding service, location and notable views; several guests recommend the property despite specific cleanliness/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:12

Property Description

Convenient Location
Situated just off Highway 287, Best Western Inn & Suites – Henrietta offers easy access to Wichita Falls, a mere 23-minute drive away.

Comfortable Accommodations
Each room includes free Wi-Fi, a microwave, refrigerator, and a cozy seating area, ensuring a comfortable stay for all guests.

Fantastic Amenities
Enjoy a complimentary continental breakfast, unwind in the indoor pool and jacuzzi, stay active in the modern fitness center, and take care of business needs at the on-site business center.

Book your stay at Best Western Inn & Suites – Henrietta now to experience convenience, comfort, and fantastic amenities all in one place.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 251 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 10
K
Kathleen • solo_traveller • us
9
2026-09-02 • via Nuitee
J
Jerry • solo_traveller • us
8
2026-08-30 • via Nuitee
G
Greg • couple • us
10
2026-08-18 • via Nuitee
Z
Zachary • couple • us
1
2026-07-17 • via Nuitee
K
Karen • couple • us
10
2026-07-16 • via Nuitee
A
ali • couple • us
3
Pros:

Nothing

Cons:

Old furniture
Smells bad

2026-07-15 • via Nuitee
M
Maria • family_with_children • us
2
Kind staff, but not clean, not good for families.
Pros:

The staff were very friendly and helpful.

Cons:

The carpets were filthy. The beds were uncomfortable. The room smelled of stale beer and cigarettes. There were stains on the walls of the room where someone had spilled a dark colored liquid that had sprayed on the ceiling and walls. The clientele were also unsavory and made us uncomfortable as a family of four with young kids - we pulled all of our luggage out of the car into the hotel room because we did not feel safe leaving bags in the car. The breakfast was pretty terrible - the pastries were all cut in half and the coffee was lousy.

2026-07-13 • via Nuitee
M
Michael • solo_traveller • us
7
Fine for a quick stop on my way west. Right next to a interesting pecan store. Not a great facility but not bad.
2026-06-24 • via Nuitee
J
Julie • family_with_children • us
5
Cons:

Pool was under construction....

2026-06-22 • via Nuitee
R
Rachel • couple • us
4
Won’t stay again
Pros:

Poor value

Cons:

Dirty

2026-06-21 • via Nuitee
B
Bill • family_with_children • us
7
Ok but not as expected
Pros:

Location.

Cons:

No pool or hot tub despite the website saying there was one. Sign said temporarily closed but was obviously just being used for storage

2026-06-10 • via Nuitee
D
Dean • solo_traveller • us
8
A.good place to stay
Pros:

Handy location on the highway and not too far from town

Cons:

No major issues

2026-05-25 • via Nuitee
L
Laurel • couple • us
10
2026-05-20 • via Nuitee
R
Ring • solo_traveller • us
10
2026-05-18 • via Nuitee
L
Linda • solo_traveller • us
10
Definitely recommend
Pros:

Best view from a hotel I've ever had! My window looked out at horses grazing. Such a quiet place.

2026-04-26 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-16 • via Nuitee
D
Davina • couple • us
8
2026-04-15 • via Nuitee
D
Davina • solo_traveller • us
8
2026-04-15 • via Nuitee
M
Michelle • couple • us
9
2026-03-29 • via Nuitee
T
Terry • couple • us
8
Pros:

Great staff.

Cons:

Bed was a little too firm.

2026-03-23 • via Nuitee