Best Western El Rancho Palacio

Hotels
Best Western
8.5 (633 reviews)
2205 North Main Street , Roswell , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Garden
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Older rooms
Noise from remodeling
Inconsistent water supply

Categories

Cleanliness
8.21
Overall cleanliness praised in multiple reviews, but issues with room quality noted.
Service
9.18
Staff described as friendly and helpful during multiple interactions.
Location
8.72
Convenient location near downtown and restaurants; some concerns raised about room assignment.
Room Quality
7.67
Older facility with some comments on worn down condition and noise issues.
Amenities
8.7
Decent amenities with an enjoyable breakfast experience highlighted.
Value for Money
8.66
Good value considering cleanliness and service, though room conditions were a concern.
Food and Beverage
8.21
Breakfast quality good but noted as modest; some items could be improved.
Overall Experience
8.68
A solid experience with a few drawbacks, but many positive aspects noted overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Modern Accommodations

Featuring contemporary furnishings and free Wi-Fi, Best Western El Rancho Palacio offers stylish rooms with cable TV and en suite bathrooms.

Delicious Breakfast Options

Start your day right with a continental breakfast including fresh fruit, eggs, and yogurt.

Convenient Amenities

Enjoy a seasonal outdoor pool, pet-friendly policy, and free parking at this Roswell hotel.

Book now to experience comfort and convenience at Best Western El Rancho Palacio in Roswell, New Mexico.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 633 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
F
Federico couple it
9
2026-08-27 via Nuitee
R
Rosie couple us
9
Wonderful and very relaxing!
Pros:

The location was very convenient.

Cons:

Nothing

2026-08-18 via Nuitee
N
Naruna_TexasDave Couples Lampasas, Texas
10
Sorry, not an alien in sight here.
Pros:

Well appointed and extremely clean room. Even though this is obviously an older property with doors opening on the parking area or balcony, it has very modern interiors. I requested, & received, a first floor room which allowed us to park outside our door for easy loading and unloading. Very quiet facility let us have a good night’s sleep, and the free hot breakfast got us ready for another long day on the road. Great stay!

2026-08-14 via Tripadvisor
C
Cynthia solo_traveller us
7
Good stay for the money.
Pros:

Good location, easy to find. Room AC worked great. Beds and pillows were comfortable. The swimming pool was open for use. Breakfast was the normal waffles, bagels, cereal, eggs, sausage, hashbrowns, fruit, yogurt and juices. Staff were nice and super helpful!!

Cons:

The room was a little cramped, but ok

2026-08-13 via Nuitee
P
Paola solo_traveller it
9
2026-08-12 via Nuitee
S
Stephen couple us
9
Sedona is beautiful and had a beautiful view.
Pros:

Location and clean

Cons:

Advertise breakfast and there was none,
Changed our room because of staff cleaning issues!

2026-08-05 via Nuitee
P
Paul solo_traveller de
9
Pros:

Pool sauber ,gute Lage, alles sauber

2026-08-04 via Nuitee
A
Alfonso couple us
9
Pros:

Todo

2026-07-14 via Nuitee
S
Steve couple gb
8
It was just ok
Pros:

Convenient for our purpose

Cons:

The WiFi connection was bad. We got a number to phone, got connected but the signal was very weak.

2026-07-12 via Nuitee
S
Seaside545058 Family
10
Best bang for your buck
Pros:

In the middle of town. Close to everything. Love this place.

2026-07-07 via Tripadvisor
R
Robert couple us
6
Disappointed in the overall stay.
Pros:

Breakfast was O.K. but I was a little disappointed in selection of breakfast items. No salsa, juices were disappointing.

Cons:

I had a problem with being blocked in by other guests in the parking lot and on the night of the 4th the guy (with a truck) who was parked next to me decided it was a good idea to tailgate (i.e. barbeque) past 10:30 at night right outside of where I was staying.

2026-07-06 via Nuitee
C
Christal solo_traveller us
10
Pros:

Very clean. Well kept. Benito was exceptionally helpful and friendly toward us.

2026-06-29 via Nuitee
G
Georgina solo_traveller us
7
2026-06-18 via Nuitee
C
Cheryl couple us
10
2026-06-18 via Nuitee
M
Michelle couple us
8
Close to town and convenient location.
Pros:

Location was good, continent for the cost!

Cons:

There wasn't really anything that I disliked besides the pillows lol...

2026-06-16 via Nuitee
K
Kenneth couple us
10
We were very comfortable. The breakfast was great
Cons:

It was noisey. Our room about 20 feet from busy 2nd street.

2026-06-14 via Nuitee
K
Keith solo_traveller gb
8
Cons:

No carpets

2026-06-14 via Nuitee
M
Mark couple us
8
2026-06-10 via Nuitee
A
Anne couple dk
6
Rimelig hotel uden luksus
Pros:

Nemt at komme til - mange p-pladser.

Cons:

Personalet var ikke særlig imødekommende, da vi gerne ville tjekke ud en dag tidligere, da vores planer havde ændret sig. Vi skulle betale for 2 nætter, selvom vi kun, var der en nat. Ingen elevator op til værelset.

2026-06-02 via Nuitee
D
Diane extended_group us
9
2026-06-02 via Nuitee