Best Western Kiva Inn

Hotels
•
Best Western
8.1 (443 reviews)
1638 East Mulberry Street , Fort Collins , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Hot tub was great
Breakfast was delicious
Cons:
Not dog friendly
Dirty carpets
Overpriced for the quality
Safety concerns in location

Categories

Cleanliness
7.11
Multiple reviews mention dirty carpets and unclean areas, with one review suggesting that the hotel is in need of attention.
Service
9.08
Most reviews praise the staff for being polite and accommodating, indicating good service overall.
Location
7.62
Several reviews mention the hotel's location as less than ideal due to industrial surroundings and road construction.
Room Quality
8.07
Reviews indicate the rooms are clean but outdated, with some comfort issues mentioned.
Amenities
8.6
Amenities like the hot tub and breakfast received positive feedback, adding to the overall experience.
Value for Money
7.06
Some reviews suggest the hotel is overpriced compared to its quality, affecting the perceived value.
Food and Beverage
8.61
Positive comments regarding the breakfast, though it was noted that improvement was needed.
Overall Experience
8.68
Overall experience varies but mostly positive sentiments regarding staff and specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:12

Property Description

Relaxation and Recreation
Indulge in the seasonal outdoor heated pool, indoor and outdoor hot tubs, and sauna for the ultimate relaxation during your stay at this Fort Collins hotel.

Comfortable Accommodations
Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in every room, along with free Wi-Fi, a desk, and a seating area for a comfortable stay.

Convenience and Amenities
Benefit from a 24-hour business center, around the clock front desk, fitness facilities, and complimentary daily continental breakfast offering a variety of delicious options.

Book your stay now at Best Western Kiva Inn for a memorable and relaxing experience in Fort Collins, Colorado.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 443 reviews
Cleanliness: 7.11
Service: 9.08
Location: 7.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.06
Food and Beverage: 8.61
Overall Experience: 8.68
S
Shyloh • family_with_children • us
10
2026-01-27 • via Nuitee
C
Cathy • couple • us
6
Hmmm, will probably go back to the other places I usually stay
Pros:

Good location and price

Cons:

Breakfast was so so compared to other nearby hotels. No elevator. Beds were quite uncomfortable

2026-01-27 • via Nuitee
M
Marshall E. • solo_traveller • us
8
That was fantastic at dealing wIth my special needs.
Pros:

Pretty good should have more options, like waffle maker, variety of yogurt flavors, bacon, etc.

Cons:

It would be nice to have an elevator.

2026-01-24 • via Nuitee
D
Dusan • solo_traveller • us
10
My stay was good. Place is super clean, stuff is very friendly and polite!
Pros:

Super clean, stuff was very friendly

Cons:

Everything was good

2026-01-22 • via Nuitee
J
Josef • couple • us
10
Pros:

Location is nice and building is unique. Love the jacuzzi in the room!

2026-01-21 • via Nuitee
S
STEPHEN A • extended_group • us
10
2026-01-19 • via Nuitee
A
Andrew • family_with_children • us
8
Very nice staff and clean environment.
2026-01-19 • via Nuitee
R
Ray • couple • us
6
Okay
Pros:

More variety in breakfast from day to day would be nice for those staying several days.

Cons:

Breakfast

2026-01-19 • via Nuitee
C
Cesar • couple • us
8
Pros:

Room was clean and nice

Cons:

Tv connection stopped working

2026-01-15 • via Nuitee
M
Melody • family_with_children • us
9
2026-01-15 • via Nuitee
W
William • family_with_children • us
7
Good location, nice breakfast.
Pros:

Location

Cons:

Key card issues not unlocking door.

2026-01-08 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Staff was polite and accommodated with many weird requests I had. They even called the next day asking if something I left in the room was left in purpose, otherwise they would send it to me.

2026-01-03 • via Nuitee
T
Trek483543 • Family
2
*** Not Dog Friendly ***
Pros:

The reason for the visit to Ft. Collins was for an assessment and cancer treatment for my dog. My husband and I were traveling with the cancer patient dog, who weighs 70 lbs and our smaller dog, who weighs 22 lbs. We stayed for a total of 3 nights. On day 2, the day manager, who is an older woman of Indian descent, insisted that our room must be cleaned because of the "doggy odor". I suspect the source of the "doggy odor" was the infrastructure piping (perhaps a drain or water line) which was right outside our door behind a small red door at head level. Nonetheless, we complied with the request, which was a great disruption for me since I needed to move my work computer out to the lobby.

The worst part of this experience was overhearing her complaining to the desk clerk about how awful the "doggy odor" was. Very unprofessional and I believe it was not factual. I sniffed both of the dog's fur and did not smell anything "doggy". They smelled like their freshly laundered dog blankets.

This place is obviously in need of some attention. The carpets are filthy. The rooms are decrepit. The RV park behind the property is rather sketchy. The day manager is frightening. They are NOT dog friendly.

Save your money and go to the Comfort Inn a few blocks away. The rooms are less expensive, the breakfast is better and the folks there are quite nice. We were there for 5 nights and no one mentioned anything about a "doggy odor".

2025-12-19 • via Tripadvisor
E
Emily • family_with_children • us
10
Pros:

Friendly staff, clean hotel, hot tub was great, breakfast was delicious and very clean. Would definitely stay here again.

2025-12-12 • via Nuitee
R
Robert • couple • us
8
Decent place and clean & comftable.
Pros:

It was clean and comfortable and the staff was nice.

Cons:

It was a bit far from the main part of town.

2025-12-05 • via Nuitee
D
Dominic • couple • us
8
Pros:

Staff was very friendly. We stayed in the room with the jetted tub which was nice. The free breakfast added to the value. Not a particularly scenic part of town but clean and cozy inside. In town for a wedding, and we'd stay again.

2025-11-27 • via Nuitee
P
Patricia • couple • us
9
2025-11-25 • via Nuitee
M
Marsh • family_with_children • us
10
2025-11-17 • via Nuitee
C
Cronin • family_with_children • us
4
2025-11-16 • via Nuitee
S
Stephen • solo_traveller • gb
9
2025-11-14 • via Nuitee