Best Western Rose Quartz Inn

We had a wonderful 2-day stay. Everyone was kind and attentive. There were free bottles of water, snacks, and an assortment of delicious cookies and even chocolates available not only on check in, but also on the following day. The room was clean, quiet, and the beds were very comfortable. The bathroom was large and bright, and everything was in working order. The breakfast was better than expected with a wide variety of food including fresh strawberries and blueberries.

Good base for exploring the area.
Good nights sleep and a good breakfast with the standard Best Western options.
Just what was needed for an over night stay.

Room was clean and staff pleasant.

They have a lot of regular clients who can be very aggressive. Be careful.

they were kind to the two dogs I had to travel with.

Unexpectedly nice!

A great place from which to access Lassen Volcanic.

Very nice and clean place.

Great place to stay to visit Lassen Volcanoes National Park. The hotel was clean, well maintained and the staff was friendly and helpful.

Room was clean and quiet. Decor was beautiful. Good breakfast to start us out on our visit to Lassen Volcanic NP.

We had an extra large room in a one story building that made it easy to move our belongings from the car into the room. There was a lot of space and we appreciated the fridge and microwave in the room. They were short staffed but all of the staff that were there worked very hard to make our stay pleasant. The breakfast had a lot of options and was restocked as needed. The only recommendation I would make is to have more lighting in the room - it seemed kind of dark. It would also be nice to have a dresser or a table to set our things on in the room with the beds. The hot tub outside was nice to unwind after sightseeing.

It was a simple but well cared for hotel.

Pretty nice hotel near Lassen NP. Clean and provided a solid breakfast. Only one improvement to recommend, lighting in the guest room could be improved.

It’s a nice hotel but expensive for the are.

What a fantastic hotel in pretty much the middle of nowhere!!!!

Room was not properly equipped.There were no shower curtain and no soap available. Definitely not worth $300 a night.

This is such a mixed bag! Staff great, friendly, helpful. Lobby lovely. Great coffee, tea, and cookies. Nice breakfast area. Housekeeping not so much. Dust all over sill and chair. You could write on it! Stained rug throughout. Only a desk chair for a room for two. Shades do not pull down and drapes do not close. Clock not set to the correct time (2:12 am at 5:45 pm). ADA room adequate for wheelchair user, but if you are on canes or a walker, be aware that the ADA room we got is about as far from the elevator as you can get. No pool, just a spa—outside, no shade. And they are charging $240! Insane! Our next BW has similar amenities and charges half that?

The breakfast by 8:25 was out of food, forks,spoons, coffee cups, coffee and no one seamed to care. Our bathroom had no shower curtain. The were smears in areas of I don’t know what. No soap. People smoking all over by the doors

Good location when visiting Lassen NP. Room was comfortable and a little above average for a Best Western. Breakfast buffet was superior to what you usually find in this class of accommodations. A bit difficult to get the room temp down to where we anted it, but that's not unusual.

Ants are everywhere, sink, bed, table, couch and even my luggage. Sink faucet is out of order and very hard to adjust hot and cold water. Body wash and hand wash bottles were empty so I had to call for the refill. WiFi is terrible- out of service most of the time. Air condition could not stop running even it already reached the temperature I set. It is the worst Best Western I have ever stayed.