Best Western Presidential Hotel & Suites

Hotels
•
Best Western
7.6 (609 reviews)
3104 Market Street , Pine Bluff , us
+1 870-535-6300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Bad odor
Leaky faucets
Lack of towels

Categories

Cleanliness
7.06
Room cleanliness was mixed with reports of bad odors and sensitivity to smells.
Service
8.53
Most reviews mentioned friendly staff and helpful service.
Location
8.07
The location received positive remarks, though there were concerns about noise from neighbors.
Room Quality
7.52
Room comfort was noted positively but some issues with sheets and dim lighting were mentioned.
Amenities
6.55
Amenities were noted as a bit older; some facilities like ice machines were not functioning.
Value for Money
8.01
Good overall value perceived for the price paid.
Food and Beverage
7.56
Breakfast was generally good but some service issues noted.
Overall Experience
7.53
Mixed reviews culminate in a decent experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:51

Property Description

Convenient Location
Located just a 5-minute drive from Pine Bluff Lake and city centre, Best Western Presidential Hotel & Suites Pine Bluff offers the perfect blend of tranquility and accessibility.

Relaxing Amenities
Guests can enjoy a seasonal outdoor pool, an on-site fitness room, and free in-room Wi-Fi during their stay. The simply furnished rooms feature a microwave, refrigerator, free local calls, and cable TV with HBO.

Delightful Offerings
Start your day with a complimentary continental breakfast and take advantage of the business centre. Explore nearby attractions like the Arts & Science Center and Arkansas Rail Road Museum.

Book your stay at Best Western Presidential Hotel & Suites Pine Bluff for a memorable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 609 reviews
Cleanliness: 7.06
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 6.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.53
S
Sandi • solo_traveller • us
8
Nice place to stay on our way home.
2026-08-20 • via Nuitee
P
Patricia • solo_traveller • us
9
Unexpected value and location without a lot of fuss
Pros:

Location and greeting by staff

Cons:

No complaints

2026-08-13 • via Nuitee
D
Donna • couple • us
4
Want stay there again -run down-smell-being charged more than the final bill I was given when checking out-we are non-sm
Pros:

The location

Cons:

It was run down -the air quality was poor with a musty smell-given my check out confirmation paid in full and then it was ran thru credit card showing more charged than the paid in full statement

2026-08-10 • via Nuitee
G
Gwendolyn • solo_traveller • us
6
Pros:

The person that checked me in and out (same person) was nice and friendly. It was nice and quiet during my stay.

Cons:

I didn't like the white-ish/gray stuff that was on the sink faucet and the mini fridge. Didn't know if it was mold or what.

2026-08-09 • via Nuitee
B
Brenda • couple • us
9
My stay was peaceful and comfortable . The room was clean..
Pros:

Location from the casino event center and restaurants

Cons:

N/A

2026-08-09 • via Nuitee
K
Keyana • couple • us
7
2026-08-03 • via Nuitee
J
Jan • solo_traveller • us
8
Pros:

Location, price, size of room

Cons:

Our toilet stopped up.

2026-07-24 • via Nuitee
H
Henry • couple • us
5
Hotel is not worth the high price.
Pros:

I like the location and the soft bed

Cons:

Better bed pillows, earlier check in time, swimming pool ready, bathroom grab bars not rusty, better paint job in bathroom.

2026-07-23 • via Nuitee
H
Harold • couple • us
7
Good stay great staff
Pros:

Great service.No towels were available

Cons:

Hotel did not have towels refrigerater was had speckled chips all over the front door

2026-07-20 • via Nuitee
J
Jackson • couple • us
9
2026-07-19 • via Nuitee
A
Audrienna • couple • us
9
2026-07-09 • via Nuitee
K
Kimberly • family_with_children • us
4
Only because I was spending one night and it was close to my event
Pros:

Location and room rate

Cons:

bathroom sink kept stopping up
Only one of the tv working
Pool area was close and hot tub was empty no water in pool and hot tub

2026-07-06 • via Nuitee
H
Hill • extended_group • us
1
This was awful
Pros:

My stay at the Best Western Hotel was extremely disappointing. The hotel was nothing like what was advertised on the website. My family and I traveled from Indiana for our family reunion, and we expected much better based on the photos and descriptions online.

The one positive part of our stay was the front desk clerk. She was warm, friendly, and very welcoming.

Unfortunately, the room itself was in poor condition. The curtains were ripped, the beds were old and extremely hard, and the paint on the walls was peeling. When we asked for extra towels, we were told there weren’t any available because they had to be washed and returned to the rooms. That was very frustrating.

The bathroom was also not as clean as it should have been. I ended up going to Walmart to buy cleaning supplies so I could clean it myself before my family used it.

If you’re traveling with small children, I would not recommend staying here. The only reason we remained at the hotel was because every other hotel in the area was fully booked, and we had nowhere else to stay.

Overall, this was the worst hotel experience I’ve ever had. I would not recommend this hotel to anyone, especially if you’re expecting the quality shown in its online advertising.

Cons:

The front desk clerk was very polite.

2026-07-05 • via Nuitee
S
Sheena • family_with_children • us
1
2026-07-03 • via Nuitee
B
Brandi • couple • us
2
Cons:

They required an 100 dollar deposit but it wasn’t on the booking app. That’s was very u professional of them.

2026-07-02 • via Nuitee
S
Sherrie • couple • us
8
Felt very safe and satisfied
Pros:

The front desk staff are very friendly and welcoming

Cons:

Nice for the price

2026-06-29 • via Nuitee
A
Aziriyah • couple • us
7
2026-06-28 • via Nuitee
L
Linda • couple • us
10
2026-06-23 • via Nuitee
G
Grace • solo_traveller • us
10
2026-06-22 • via Nuitee
R
Renee • solo_traveller • us
7
Decent place and location for overnight stay while traveling
Pros:

Location was great access from Highway

Cons:

Pool and hot tub were not open and available to visitors.

2026-06-22 • via Nuitee