Cajon Pass Inn

Hotels
7.6 (313 reviews)
8317 US Highway 138 , Cajon Junction , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unfriendly service
Amenities not well-maintained
Noise and cleanliness issues

Categories

Cleanliness
7.1
Room cleanliness mentioned as generally acceptable but issues reported with unpleasant odors.
Service
7.1
Mixed reviews on service, some staff described as unfriendly and slow.
Location
8.6
Positive mentions about the convenience of the location for events and accessibility.
Room Quality
8.1
Rooms were clean but described as run-down and lacking in amenities like USB charging ports.
Amenities
6.6
Negative feedback on hot tub cleanliness and lack of basic items.
Value for Money
8.6
Affordable pricing mentioned, but some guests felt the quality reflected the low price.
Food and Beverage
7.6
Not enough food options around the area as a downside.
Overall Experience
7.1
Overall experience viewed as acceptable but many indicated they would prefer to stay elsewhere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern rooms at Best Western Cajon Pass. Enjoy the stylish white linens and dark wood furnishings, along with amenities like free Wi-Fi and a flat-screen cable TV.

Delicious Daily Breakfast
Start your day right with our daily continental breakfast, featuring a variety of options including fresh fruit, yogurt, and hot breakfast items.

Relaxing Amenities and Nearby Attractions
Take advantage of our seasonal outdoor pool and hot tub, perfect for unwinding after a day of exploring nearby attractions like Pacific Crest Trail and Mountain High Resort. Plus, with Ontario International Airport just 25 miles away, your travels are made easy.

Book your stay at Best Western Cajon Pass now and make the most of your visit to Phelan, California!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: There is a construction site on the east side of hotel. This is a 2 year project of highway improvements with July 2016 as an estimated date of completion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 313 reviews
Cleanliness: 7.1
Service: 7.1
Location: 8.6
Room Quality: 8.1
Amenities: 6.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 7.1
R
Raymond • solo_traveller • us
9
2026-06-07 • via Nuitee
T
Thomas • solo_traveller • us
6
I enjoyed my stay. The staff was friendly and helpful.
Pros:

The property was clean and there were coin operated laundry machines on site.

Cons:

The property is older.

2026-06-03 • via Nuitee
V
VYTAUTAS • couple • us
7
For our one night stop, it was an affordable, clean motel.
Pros:

Is was a nice clean room. The staff was friendly. The bed was comfortable. It is a little remote with only a gas station close by. There is a McDonalds not too far away.

Cons:

It is a somewhat remote location. Security could be an issue, but we had no problems at all. There were security cameras everywhere.

2026-05-30 • via Nuitee
A
Aguilar • family_with_children • us
10
2026-05-26 • via Nuitee
C
Ciara • extended_group • us
4
Pros:

Bed were comfortable and the AC worked well.

Cons:

Burn holes found on the sheets, ashes were in the toilet (we were in a non-smoking room), half used toilet paper, just felt dirty. Felt deserted and secluded. Kind of scary at night.

2026-05-24 • via Nuitee
G
Gregory • solo_traveller • us
5
2026-05-19 • via Nuitee
D
Daniela • couple • us
10
2026-05-16 • via Nuitee
E
Elly • solo_traveller • fr
7
Pros:

La laverie

Cons:

Le bruit de l'autoroute et pour un PCT Hiker la nécessité d'avoir une voiture pour accéder à l'hôtel ou en repartir.
La traversée du pont à certaines horaires est dangereux pour un piéton.

2026-05-14 • via Nuitee
S
Sarah • solo_traveller • de
9
Pros:

Clean and comfortable rooms. Nice shower with plenty of hot water. Noise of the Highway was not bad at all

Cons:

The pool could have been cleaner and the hot tub was out of order

2026-05-14 • via Nuitee
K
Kathleen • solo_traveller • us
10
Our new favorite hotel in Hollywood
Pros:

Amazing, spacious rooms with kitchen, living and dining space. Crazy cool vibes. Awesome 24hr pool and treats. Movies! Magic! Breakfast! Soft Serve! They do it all with charm. Plus entre to the magic Castle made this our new new favorite hotel in Hollywood.

Cons:

Leaving

2026-05-13 • via Nuitee
A
Allen • extended_group • us
10
2026-05-06 • via Nuitee
D
Darcey • couple • us
8
2026-05-05 • via Nuitee
S
Sarah • couple • us
6
2026-04-26 • via Nuitee
A
Aisha • couple • us
9
2026-04-18 • via Nuitee
M
Marco • couple • us
1
Rather sleep in my car.
Pros:

Nothing, the guy checking me in was randomly rude when I called booking.com customer support.

Cons:

They hover over you like if you’re going to do something bad. They watch you and your guest. It’s weird.

2026-04-07 • via Nuitee
A
Angelica • couple • us
10
2026-03-30 • via Nuitee
J
Juan • couple • us
10
2026-03-30 • via Nuitee
H
Hans-Pirmin • couple • de
7
Akzeptabel!
Pros:

Die Unterkunft ist für eine Nacht okay!

Cons:

Klimaanlage zu laut!
Verkehrslärm vom Interstate ist nervend!

2026-03-17 • via Nuitee
C
Carlos • couple • us
10
2026-03-16 • via Nuitee
S
Sutton • family_with_children • us
6
Pros:

Check in was easy. The microwave and mini fridge was a bonus for our family. shower was nice and hot and even with a few mishaps the staff was helpful and friendly.

Cons:

The toilet got clogged within the first 15 minutes of being there, not enough towels in the room for four people, and they were quite a few things such as the picture, frames and light, sockets and microwave stand that were either breaking, or on their way to breaking.

2026-02-25 • via Nuitee