Best Western Clearlake Plaza

Hotels
Best Western
8.4 (427 reviews)
3440 East Clear Lake Avenue , Springfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast hours

Categories

Cleanliness
7.9
Some guests reported issues with cleanliness, including dirty sheets and strange smells in the room.
Service
9.4
Most guests found the staff to be friendly and helpful.
Location
8.4
The location was generally good, but some felt it was difficult to access and not very safe.
Room Quality
7.9
Rooms were reported as clean and spacious, but some facilities were outdated.
Amenities
8.4
Guests mentioned good amenities like the pool, but some felt improvements were needed.
Value for Money
8.9
Guests felt the overall experience was fair for the price paid, given the location and services.
Food and Beverage
7.4
Breakfast hours were limited, and some guests noted that it could be improved.
Overall Experience
8.9
Despite some drawbacks, many guests had a pleasant stay, and overall satisfaction was decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Convenient Location
Situated just off Interstate 55, the Best Western Clearlake Plaza in Springfield offers easy access to local attractions like the Abraham Lincoln Presidential Library and Museum, making it an ideal choice for travelers wanting to explore the area.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities including free Wi-Fi, a cable TV, coffee maker, and a spacious work desk, ensuring a comfortable stay for guests. The simple décor and added conveniences like a clock radio enhance the overall experience.

Relaxing Facilities
Guests can unwind and stay active with complimentary access to the indoor pool and fitness room. Additionally, the 24/7 availability of the front desk staff ensures that guests receive prompt assistance whenever needed.

Plan your stay at the Best Western Clearlake Plaza for a convenient and comfortable experience in Springfield.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of USD$30 + Tax. per pet, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 427 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.9
E
Ellen family_with_children us
9
2026-08-24 via Nuitee
J
James couple us
7
Ok
Pros:

Staff

Cons:

The bed had sprung on one side.

2026-08-20 via Nuitee
L
Lonny couple us
6
Overall good stay but little overpriced nightly
Pros:

Clean when we came in and looks to being updated on the outside with painters when we arrived

Cons:

Breakfast is only 7-9 am so not a lot of time to get downstairs to eat on a Saturday morning! Plus the price ? Was high and sure if it was because of the state fair where we was going for a concert

2026-08-15 via Nuitee
L
Ludovicus couple nl
7
Pros:

Fijne overnachtingsplek voor doorreis

Cons:

ontbijt was beperkt.

2026-08-12 via Nuitee
S
Stephanie solo_traveller us
10
2026-08-03 via Nuitee
R
rachaelwX5956PR Couples
2
Horrible
Pros:

Mold and horrible smell in room-avoid this Best Western (and I love staying at Best Westerns-I’m highly disappointed). The painted over mold as well!

2026-07-11 via Tripadvisor
A
Angie family_with_children us
4
2026-07-06 via Nuitee
K
Kris couple us
4
Pros:

Location

Cons:

Was very dirty found some old food under couch and found some skittles lol

2026-07-06 via Nuitee
S
Sarah family_with_children us
8
2026-07-05 via Nuitee
D
David couple us
9
2026-06-25 via Nuitee
B
Brent family_with_children us
4
Pros:

The prices

Cons:

The air did not work in my room.

2026-06-21 via Nuitee
T
Tiffany family_with_children us
9
My stay was very good, staff was friendly, room was satisfactory and location was perfect.
Pros:

Breakfast was good however we went around 8:55 and most of the pastries were gone. Front desk gentleman was so friendly and welcoming.

Cons:

The chair in my room had a warped seat cushion. When I sat down, I fell out of the chair.
The pool didn’t have any towels to use after you got done swimming.

2026-06-21 via Nuitee
R
Richard couple gb
9
2026-06-17 via Nuitee
K
Kreg couple us
7
Immaculately clean facility
Pros:

The facility was located next to an interstate entrance/exit, fuel stations, coffee store and a McDonalds. The room and the the lobby were immaculately clean. The showerhead wasn't tall enough for my height, but the facilities were well cared for

Cons:

no specific concerns

2026-06-10 via Nuitee
R
Rhonda couple us
5
2026-06-10 via Nuitee
B
Benigno couple us
4
2026-06-10 via Nuitee
S
Sanders solo_traveller us
10
Pros:

Over all a great stay

Cons:

There wasn't benches to set on outside

2026-06-08 via Nuitee
D
DrSoule Couples Tucson, Arizona
6
Space fine. Staff not sure.
Pros:

Pre-booked and they were ready for us BUT. The AC in the room was set for 30C which is almost 87F. We turned it down to a reasonable level but it took over four hours for the room to cool off. Hours we tossed and turned and did not get any rest. And yes we both took a cool shower to try to cool off.
Please advise the staff that if you leave the AC at 76F you save tons of money on electricity and wear and tear on the machine - not to mention you would have gotten a better rating from me.

Also. Free breakfast needs to be made and placed out for the guests. You don't get to sit behind the counter and read while
the supplies run out.

The other guests. Seriously!
If you spill your food all over the center of the hallway carpet get a towel out of your room and pick your mess up. I don't care what colour your skin is. My Mama raised me to be considerate. Sad that your Mama raised an entitled witch.

2026-05-31 via Tripadvisor
E
Ellynna family_with_children us
10
The space accommodated my family
2026-05-26 via Nuitee
L
LISA family_with_children us
9
2026-05-06 via Nuitee