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Facilities
Property facilities
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Free breakfast
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Proposal/romance packages available
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Express check-out
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Pet-sitting services
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Free WiFi
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24-hour front desk
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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Elevator
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Hiking/biking trails nearby
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Free breakfast
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Safe-deposit box at front desk
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Express check-out
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Mountain biking nearby
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Smoke-free property
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Pool umbrellas
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Free wired internet
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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RV, bus, truck parking
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Free self parking
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Pool sun loungers
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Free RV, bus, truck parking
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Free buffet breakfast
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Cave exploring/spelunking nearby
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Couples/private dining
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Proposal/romance packages available
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Horse riding nearby
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Hunting nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Visual alarms in hallways
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Handrails in stairways
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Pet-sitting services
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Well-lit path to entrance
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Stair-free path to entrance
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Pool hoist on site
Review Highlights
Categories
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Property Description
Outdoor Pool and Concierge Services
Enjoy a refreshing dip in the seasonal outdoor pool and take advantage of the attentive concierge services available at Best Western River City Hotel.
Complimentary Buffet Breakfast and Business Center
Start your day right with a delicious complimentary buffet breakfast and stay productive with the convenience of a fully-equipped business center.
Well-Appointed Guestrooms and Prime Location
Unwind in one of the 60 guestrooms featuring modern amenities like pillowtop beds, refrigerators, and microwaves. Perfectly located in the heart of Decatur, explore nearby attractions such as Wheeler Lake and River Oaks Clinic.
Book now to experience the perfect blend of comfort and convenience at Best Western River City Hotel.
- The seasonal pool will be open from May to September.
- Pool access available from 7:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Property Policies
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Pets
Maximum number of pets per room 2
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
Property policies
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Pets
Maximum number of pets per room 2
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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Pets
Pet max weight (per pet) in lb is 80
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Pets
Pet max weight (per pet) in kg is 36
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General
Staff temperature checks are conducted regularly
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Pets
Pets cannot be left unattended
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Guest type
Essential workers only - NO
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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General
Property is cleaned with disinfectant
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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General
Property follows sanitization practices of SafeStay (AHLA - USA)
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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Pets
Service animals are allowed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
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General
Masks are compulsory at the property
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Great
We appreciate being able to bring our dog and being charged a reasonable pet fee. Room was very clean and bed was extremely comfortable.
Hotel was exceptionally clean. Staff was great! Breakfast was small but perfect for the kids.
Clean room.
Night clerk Friday not very friendly.
Day clerk Saturday at checkout amazingly friendly.
No soap in hand dispenser in bathroom.
Bathroom sink faucet loose and not attached to the counter. Vending machine broken and not many snacks at front desk.
My son and I stayed here for RTS 2025. There was construction being done but it was still a really good stay.
The rooms was very clean, the walk in showers was awesome big and very clean.
We definitely will stay here again
Good rooms
Nice
Everything with check in and the room were awesome. In the morning however, no one could be found to check out. Overall, it was an excellent experience.
Nice bed, friendly staff, nice and quiet
We were in a newly remodeled room and it was very nicely done. Front desk was very helpful.
Clean room. Logans near by tons of stuff less than 10 mins away
Lovely, clean facilities, very welcoming staff, free breakfast included, and a beautiful private pool to cool off in in the heat of summer.
Although the hotel was still working on finishing construction the room was clean. The pet policy was abservered and i felt c comfortable saying over night with my large dogs.
No bottled water available. Not even in vending machine to purchase. Only tap water that had a strong chlorine taste. This was not safe for me to consume.
Not easy to entrance to access
Atmosphere z5
Newly renovated rooms
Very clean, and quiet
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