Best Western Geneseo Inn

Hotels
•
Best Western
8.6 (295 reviews)
1375 South Oakwood Avenue , Geneseo , us
+1 309-945-9345

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Cons:
Dirty rooms
Bad smell
Broken amenities

Categories

Cleanliness
7.28
Multiple reviews highlighted dirty rooms, unpleasant smells, and bugs, indicating poor cleanliness.
Service
9.99
Positive mentions of friendly staff and helpful service were a common theme in the reviews.
Location
9.79
Attractions nearby and convenience of the location were appreciated by guests.
Room Quality
7.74
Reviews pointed out issues such as bad odors and faulty amenities, impacting room quality.
Amenities
9.77
Amenities were generally acceptable, but had some issues with kitchen appliances.
Value for Money
8.23
Some guests felt the quality did not match the price paid, especially considering cleanliness issues.
Food and Beverage
6.28
Negative comments regarding breakfast indicate dissatisfaction with food offerings.
Overall Experience
9.75
Despite several issues, guests appreciated the overall experience enhanced by helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:51

Property Description

Modern Amenities

Offering free Wi-Fi, flat-screen TVs, and a continental breakfast, every room at this central Geneseo hotel ensures comfort and convenience.

Convenient Facilities

From a fitness center to a business center, guests at Best Western Geneseo Inn have access to a range of facilities to enhance their stay.

Ideal Location

Situated off Interstate 80 and close to attractions like Jumer’s Casino and Geneseo Historical Museum, this hotel in Illinois provides the perfect base for exploring the area.

Book your stay at Best Western Geneseo Inn now for a memorable and hassle-free experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 295 reviews
Cleanliness: 7.28
Service: 9.99
Location: 9.79
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 6.28
Overall Experience: 9.75
J
Jessica • solo_traveller • us
8
Pros:

Bed clean and clean rooms

Cons:

Refrigerator didnt work and hairdryer room 217

2026-08-18 • via Nuitee
D
Dechant • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-14 • via Nuitee
J
James • couple • us
8
The place was clean and we had no serious issues. I’d stay there again.
Pros:

Location and a decent place for one night.

Cons:

Whalen checking in the older guy at the front desk seemed bothered by having to check us in. All other staff after that was great.

2026-08-13 • via Nuitee
N
Nicole • family_with_children • us
3
Wish I could get my money back.
Pros:

Proximity to the highway

Cons:

Found a bottle of windex tucked in the corner of our room, someone’s old razor and mold in the shower. Breakfast was terrible, eggs were inedible.

2026-07-25 • via Nuitee
A
Amy • couple • us
9
Quiet, comfortable & a very nice place.
2026-07-12 • via Nuitee
D
Derek • couple • us
9
2026-06-20 • via Nuitee
T
Ted • couple • us
1
Overall, odor and safety wise rating is very poor.
Pros:

Breakfast

Cons:

If it was a sanitation smell, such as disinfectant, what ever it was, it was extremely overwhelming.. my throat felt "burnt" I was awake and coughed all night. I had the bathroom fan on All night.went out for fresh air constantly. By the way. The rear exit door by my room -130- had no lock on it, so security wise , this was disturbing also. Anyone could enter / exit, at anytime.
Back to the odor, I complained about it at my check in and check out.
When the county[?] food inspector was there I mentioned this to him, his only concern was the food safety issues.

2026-06-16 • via Nuitee
R
Robert • solo_traveller • us
10
2026-05-31 • via Nuitee
W
Walt • solo_traveller • us
9
2026-05-27 • via Nuitee
S
Sarah • family_with_children • us
8
2026-05-25 • via Nuitee
J
Jeremy • solo_traveller • us
7
Decent place to stay, don't count on breakfast.
Pros:

Speedy check in. Reasonably clean in room and common areas.

Cons:

Breakfast: hot food was barely warm, waffles were off (we debated on whether it was the syrup, butter, the or waffles themselves).

2026-05-02 • via Nuitee
D
Danny • couple • us
7
Was ok but not special
Pros:

Location and comfort

Cons:

Cleanliness and continental breakfast

2026-04-21 • via Nuitee
L
Leslie • couple • us
1
Save yourself and drive to the next town, it’s only 20 mins away.
Pros:

That I got to leave

Cons:

This place is not run with any sense of hospitality. The owner/manager openly seems to hate his job, his staff, and the guests. It shows everywhere.

When we asked where we could go for breakfast instead of eating the hotel breakfast, he literally said: “I don’t eat that shit either.” That pretty much tells you everything about how the place is run. If the person running the hotel admits the food is bad, that’s a serious problem.

The conditions were honestly gross. The milk at breakfast was sour. I poured it on my Cheerios and had to spit it out immediately. Absolutely disgusting.

The rooms were not maintained at all.
• The toilet was broken.
• There’s barely any light in the rooms.
• The mirrors looked like they had been “fixed” with Sharpie.
• The washcloths were yellow and looked old and dirty.
• The luggage trolley didn’t even work.

My friend tried to shower and said it was terrible, and honestly the bathroom felt so unclean I didn’t even want to attempt it.

The whole place feels neglected. There’s clearly no maintenance and no care put into the property. More than that, it feels like the people running it simply don’t care. Hotels only work when someone takes pride in the place and in the people staying there. That is not happening here.

Overall the experience was gross, uncomfortable, and disappointing. I would absolutely not stay here again.

2026-04-17 • via Nuitee
• family_with_children • us
4
2026-04-14 • via Nuitee
S
Shelly • extended_group • us
10
Pros:

Close to family events

Cons:

Starting to look old. A remodel would be nice

2026-04-11 • via Nuitee
K
Kleopfer • couple • us
5
Pros:

The location is great to visit our family. John the afternoon clerk is really nice and engages in conversation.

Cons:

The day time clerk is nasty and the owner said a lot of people complain about him but he is old so I dou t anything will change. We are thi king of driving into the quad cities for the next visit just to avoid him. Every time we go we have to deal with him

2026-03-17 • via Nuitee
H
Helton • family_with_children • us
10
2026-02-27 • via Nuitee
L
Lila • couple • us
6
2026-01-25 • via Nuitee
C
Carol • solo_traveller • us
6
Mediocre, good location
Pros:

Staff was fine.

Cons:

Strong odor in hallway, weak coffee and no cream, no bar soap and no conditioner.

2026-01-25 • via Nuitee
K
Kim • couple • us
10
2026-01-20 • via Nuitee